Kencko

This is a good concept. The shaker isn't really enough to drink without lumps but if you blend it, the taste isn't bad. The problem is that their customer service is terrible. They ship products out without notice. They don't take returns. Don't give them your credit card because you will get charges and products you don't want or need.

Bottom Line: No, I would not recommend this to a friend

I thought this was a good idea and ordered the 3 for 2 package for $177.66.

When I received my first 30, it contained the wrong flavors. I have no interest in the greens, yellows, sages, etc. I contacted them (through e-mail) as there is not a customer service number. They told me that these were the ones that I ordered. NO. I even offered to return the unopened container and they could send the flavors that I did want. They insisted I ordered these and refuse to work with me. I am going to dispute the purchase since I paid with PayPal.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Kencko has charged me twice for products I did not order. They do not have customer service representatives you can speak with so you are at the mercy of emailing someone to try and help. I had to cancel my credit card to make sure they do not continue to charge me for things I did not order. I am beyond frustrated with this company!

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

To summarize, they use a very manipulative and sneaky business model to extract your money.

Firstly, they say that they explicitly say that they inform the customer when making a purchase that it is a subscription.

1. I was looking out for this but did not see this (could be in the very fine print or hidden somewhere).

2. You have no option to choose, it's merely a subscription or don't buy from us.

You have to cancel the subscription after your first purchase arrives. (Hopefully, you forget and keep buying from them forever while they tax your credit card.) I actually found out about this through a rude awakening email saying my 2nd box is on its way, of which I scrambled to cancel it luckily. However, to my surprise, a third email a month later came saying my next subscription on its way. Now here's how they scam you. I wrote in saying why is there still a subscription when I canceled the previous month. They replied it was merely canceling my ORDER, not the SUBSCRIPTION. So fine, I used the link they provided to cancel my subscription and sure it said canceled online. HOWEVER, there is no confirmation email sent saying that the subscription is canceled. This is how they cheat you so you have no evidence you canceled the subscription.

A few days later, they emailed me saying that my order is on its way. This was when I got pissed, I emailed them saying why is it sending me a subscription when I canceled it already. Lo and behold, they replied saying I need to cancel more than 24 hours before they send the order. I canceled a full 5 DAYS EARLIER. But of course, I have no email proof, just a screenshot that my order is canceled. And of course, my box of Kencko arrived. I'm trying to get my money back but I don't think they are going to relent.

Don't ever buy from this company!

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

My overall experience has been negative. They don’t warn you when they are going to refill an order. They send a notice only after it’s too late to cancel so they can bill you. I find this a very negative business practice. Be warned they are hard to cancel.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend