Reviews (1)

To summarize, they use a very manipulative and sneaky business model to extract your money.

Firstly, they say that they explicitly say that they inform the customer when making a purchase that it is a subscription.

1. I was looking out for this but did not see this (could be in the very fine print or hidden somewhere).

2. You have no option to choose, it's merely a subscription or don't buy from us.

You have to cancel the subscription after your first purchase arrives. (Hopefully, you forget and keep buying from them forever while they tax your credit card.) I actually found out about this through a rude awakening email saying my 2nd box is on its way, of which I scrambled to cancel it luckily. However, to my surprise, a third email a month later came saying my next subscription on its way. Now here's how they scam you. I wrote in saying why is there still a subscription when I canceled the previous month. They replied it was merely canceling my ORDER, not the SUBSCRIPTION. So fine, I used the link they provided to cancel my subscription and sure it said canceled online. HOWEVER, there is no confirmation email sent saying that the subscription is canceled. This is how they cheat you so you have no evidence you canceled the subscription.

A few days later, they emailed me saying that my order is on its way. This was when I got pissed, I emailed them saying why is it sending me a subscription when I canceled it already. Lo and behold, they replied saying I need to cancel more than 24 hours before they send the order. I canceled a full 5 DAYS EARLIER. But of course, I have no email proof, just a screenshot that my order is canceled. And of course, my box of Kencko arrived. I'm trying to get my money back but I don't think they are going to relent.

Don't ever buy from this company!