Knix Reviews

Knix

Overall Rating

1.7

90 Customer Reviews

Summary

Knix is a company that sells intimates in categories such as underwear, bras, and tops. See how customers are reviewing this company.

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Customer Reviews

1.7 Stars out of 90 Reviews
5 Star:8% 4 Star:3% 3 Star:3% 2 Star:16% 1 Star:67%
12% Recommend This Company
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Posted on Mar 29, 2019

Eight in one

By Tracey F., London, Ontario, Canada, Verified Reviewer

I purchased this bra last April and I was SO excited when it arrived. When I first put it on I was amazed at how comfortable it was and was so happy with my purchase that I was planning on replacing all my bras with Knix.

However, after wearing for a day, I found that the band under the cups is continually folding in half which is uncomfortable and necessitates having to adjust/unfold the strap.

The design of the bra itself is more like a sports bra with no separation between cups, your breasts squish together like a uni-breast, and I found that I was constantly needing to separate and position my breasts. Therefore I really found that the fit is more like a sports bra.

I have only worn it about three times since I purchased it and will only do so when I'm relaxing at home. Very disappointed with my purchase. I saw it in my drawer this morning and this prompted me to write a comment today. The cost was significantly more than I would normally spend on a bra and I'm so disappointed.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on May 8, 2019

Disappointed with fit of underwear

By Mary S., Vancouver, British Columbia, Canada, Verified Reviewer

I bought 2 pairs of essential highrise seamless underwear online and was very disappointed with the fit. I am size 4, so followed your guideline and got size Small underwear. The underwear rides up, seams can be seen through clothing and they are very uncomfortable! At $50 to have 2 pairs shipped I was extremely disappointed and would not buy this product again.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Nov 19, 2020

Thigh Savers slide down

By Barbara G., Milwaukee, WI, Verified Reviewer

I purchased 3 pairs of 6" Thigh Savers and each was delivered to me in separately sealed packages. I tried one pair for several because I was told that "they would adjust to my body". I was constantly having to pull them up whether or not I was wearing panties underneath them. It was very uncomfortable and embarrassing to wear them to work. I contacted the company regarding the two unopened packages and was told that they would not accept them for a return/refund. I wish that I had never ordered from this company and regret the amount of money that I spent.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Fabric feels nice

Slide down

Constantly have to pull up

Unable to return unopened product

Incredibly uncomfortable fit

Helpful Review? 4 People Have Voted

Posted on Dec 8, 2020

Disappointed

By Caroline R., Ontario, Canada, Verified Reviewer

I was very excited to get the Knix maternity leak-proof bra, however, I was very disappointed. First of all, it was not leak-proof, which I was expecting but still misleading. Second, it was too small, even though I was average on the sizing chart for the size 7. Finally, the cups inside the bra are not sewn in which makes them fold constantly and is super uncomfortable and unhealthy when you’re breastfeeding. Who has time with a newborn (or twins in my case) to sew a bra? I finally got so fed up I ripped a hole in both cups to remove the cup and unfold it. Overall not a good experience.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Sizing

Uncomfortable

Expensive

Helpful Review? 4 People Have Voted

Posted on Jun 10, 2022

They were great at first, now too loose.

By Katie H., Calgary, Alberta, Canada, Verified Reviewer

I bought a bundle with a bunch of different types and loved them at first. My period is very heavy so I liked them as backup paired with a pad or Tampon for extra protection.

I've always made sure to wash them based on their instructions and they now do not fit properly. Beyond that, the absorbency is not as good as it originally was.

I would also like to add that the absorption part should be higher and further back.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Aug 13, 2022

Read reviews before buying from Knix

By Mary W. , Miami Beach, FL

Stupidly, I did not check reviews before buying from this company. I purchased three panties in size medium. I tried one on that was much too large. I gave that pair to someone it would fit and attempted a return of the other two. The site was uncooperative. The label they sent was useless because it would not print in a workable size. Customer service would not take my call, saying I would hear from them in 24 hours. Representatives were taking other calls.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Th sizing of the product

The product's design

The difficulty returning products

Helpful Review? 4 People Have Voted

Posted on Jun 21, 2018

I'm amazed and thrilled

By Carolyn G., Ontario, Canada, Verified Reviewer

I've always had an issue wearing a bra. I never found any bras to be comfortable, especially over a long day or during an exercise session either jogging or aerobics. The first thing I did when I returned home after work would be to remove my bra for the evening to be comfortable.

Over the past year, I lost over 70 lb of unwanted weight. Unfortunately, the first place the weight left was my breasts. I went from a size 40D to a 35B and a half. This made finding a proper fitting bra even more difficult.

I saw a Knixwear advertised on social media and thought I might as well give it a try to find a bra that I might enjoy wearing. I ordered the standard Knixwear bra. When it arrived, I was quite skeptical as it didn't feel like it would offer comfort or support. The material is very light and thin and different from any bra I'd ever warm before. I did like, however, that it was reversible in two colors, which made it practical almost like having two bras in one. I tried it on and initially wasn't very confident that it would be right for me. I decided to leave it on and carry on with my day and see where it ended up.

At the end of the day when I was changing into my pajamas, I realized I still had the Knixwear bra on and I hadn't even noticed it the entire day. My body didn't display any of the usual crease marks that I get from wearing regular bras, and when I removed it, it wasn't like a big relief like it normally is. The next day I decided to put it to the test, and I wore it on a 5km jog. It offered the perfect amount of support, wicked away sweat and was cool and comfortable the entire time. I'm thoroughly impressed with the Knixwear bra so much so that I may order more in the future. It's even more comfortable than any sports bras that I own.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jun 27, 2018

Great customer service and solid product

By Elaine T., Denver, CO, Verified Reviewer

I was looking for a comfortable, wire-free bra that would stay on my shoulders without being a sports-bra/uni-boob style. Knixwear does offer an unconditional 30-day return on the bras, so I figured I had nothing to lose. I have a terrible time with my right bra strap sliding off because decades of hauling a heavy briefcase on a shoulder strap on that shoulder have left it really somewhat deformed. For decades, I've had to wear racerback or rig extra velcro straps across the back to wear a bra. This is complicated by the fact that I'm full-figured - 42D. The Knixwear 8-in-1 worked. Comfortable and the straps stayed in place. Nice support and shape.

So, I wanted to try the underwear but was not happy about the no return policy with the cost involved. So, I started an email correspondence with Knixwear. They offered advice and information and, surprisingly, offered to accept a return of the underwear if necessary because it was my first underwear purchase. I figured trying the underwear was then risk-free because I had the promise in writing in an email.

I was lucky. The Athletic Boyshorts they suggested worked. No roll down on my less than flat stomach (which I normally get with hipster fit) and comfortable fit across my rear with no uncomfortable ride up. I admit that they are a little higher cut on the rear than I like, but, maybe because of the very soft, seamless fabric, I don't notice any discomfort from riding up in my crotch. I put the underwear through a full day of sitting, walking, squatting, etc., before ordering more. I even washed it out in the sink to see how quickly it would dry (2 hours in our dry climate) and whether it would affect the fit (it didn't).

So, now I have all new underwear and bras. The coupons for first-time purchase help with the price. The kits give a good discount if you are buying bras and underwear. Still, it's not cheap. However, to me, it is worth it because of the quality and comfort. If not for the very responsive, helpful customer service, I wouldn't have tried the underwear.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jun 30, 2018

"Sweat-proof" shirts are not at all sweat-proof

By Sasha N., California, Verified Reviewer

I bought one of their "Don't Sweat It" shirts to wear under my work shirts to prevent armpit stains. Not only was the shirt pretty uncomfortable, but I still got sweat stains on my work shirt! Totally useless!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Aug 26, 2018

Don't waste your time or money

By Luminous A., Arizona, Verified Reviewer

I ordered a bra in my size, and it would not even come close to going around my body. I called in and they said to keep it (for what?), and they would send next size up. That came, and with an extender could squeeze into it, but the front bulged out, even those this next size up was a double D cup and I am a C, which was not the problem in the first place.

I now own two useless bras that I can probably use to hang bird feeders from?

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Oct 22, 2018

I think not

By Leslie R., Maine, Verified Reviewer

$85.00 and they don't even put it together you get to do that. I'm going back to Natori - less money and it's all put together. Plus it takes a long time to receive the item. Now I am asked to post at least 180 characters so I will say this is likely a company that won't last long.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Nov 3, 2018

Not for bigger cups

By Ericka L., Florida, Verified Reviewer

I bought the evolution padded and unpadded bra in size 8 first and then 7. I'm a 38DD. At first, I loved them. Over time and use, they made my breasts look horrible. They both warped on the edges close to the armpits, which makes them stick out and the pads are also warped. I cannot use tight-fitting shirts because of this. My breasts also do not feel supported at all. A total waste of money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Nov 29, 2018

You call this service?

By Armida M., Vancouver, British Columbia, Canada, Verified Reviewer

First off, both phone numbers on their website DON'T WORK. I purchased a bra on October 24th. Just looking at it and measuring it against my other bra, I knew it would not fit. I went on their website to find out how to return it. Nothing, although it tells me to go to a certain page on their website. Then for some totally inexplicable reason, I received another perky little message from them stating that the bra I had just ordered would be arriving in the next few days. Huh?? I want to SEND back a bra, not purchase another that doesn’t fit! Next, I ordered a t-shirt and a top. I paid for these two items. So now, I’m stuck with a bra sitting here on my desk, another bra which I refused when the post person delivered it, and an order for over $120 which I have not received yet.

What’s with this company? I just want either my money back for four items or money back for two items and the other two items delivered.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Nov 29, 2018

Underwear now too small

By Kimber F., Boise, ID, Verified Reviewer

I ordered 5 pairs of black large Knixteen underwear several months ago. They are amazing. When I went to reorder, I was sent similar, but definitely different underwear. The back of the old ones had an X, the back of the new ones have a KT instead. The new ones are much tighter. The new Large is too small for me, and I am a thin woman. I asked customer service but they never would answer why the new underwear is different. That is a ton of money in the trash, as they DO NOT refund or exchange underwear.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Nov 30, 2018

Horrible customer service!

By Ashley V., British Columbia, Canada, Verified Reviewer

As of right now, I will not be shopping or recommending Knixwear to anyone due to the extreme lack of customer service! I have been trying since Black Friday to contact someone due to an error in my order. Not only have I not been able to talk to anyone, I have also missed out on the sale and am not even sure if I will be getting my order. I simply wanted to fix the error, the lack of customer service baffles me. Extremely frustrated and disappointed with Knixwear customer service.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jan 20, 2019

TERRIBLE customer service and awful size chart

By Jennifer T., Ontario, Canada, Verified Reviewer

TERRIBLE customer service. I have no idea how the product is because I have been trying for weeks to get the right information from their team to figure out which size I need. It's a guessing game when it comes to self-led returns as the order number on your confirmation emails is not the order number on the return site. You need to be a rocket scientist to work this out. VERY FRUSTRATING!

I am now leaving for vacation without the new bras I bought specifically for this trip.

Customer service says they email back within 24 hours, but in actuality, it's taking 3 to 5 days to hear back. Totally unacceptable.

And the sizing chart...OH MY! COMPLETELY OFF.

I went by my exact measurements and the fit was terrible. I re-measured thinking I had perhaps made a mistake the first time around and then ordered the new sizes only to receive an email from the customer service team after the return was already processed, telling me that the band size was going to be the same on the new size I ordered so had in fact ordered the wrong size again! Had someone contacted me back sooner I could have had the right size right away. Seems like a big waste of money for them to ship back and forth when they could have solved this and sent the right ones!

VERY upset and disappointed.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Feb 22, 2019

Just smart marketing

By Frankie S., Australia, Verified Reviewer

It looks to me that Knix is just smart marketing. I ordered 2X evolution reversible bras. They fit terribly, size was incorrect. But I didn't bother exchanging as the fabric was so FLIMSY there was zero support, and it was nipple city and an ugly shape.

Customer service was lovely and refunded right away with no need to send back. I sold on eBay, so I guess free money...

I was so close to buying their new sports bra just now, when I realized that I've tried them before and they're just smart marketing. Don't fall for it!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Aug 19, 2022

Bad sizing

By Michele N., Florida, Verified Reviewer

Ordered 4 Medium boy shorts. Huge in the leg, rendering protection useless. Wear a Medium in every other brand. More like a hipster than a boy short. Too much money wasted. Can't get anyone in customer service to do a return. Can't write a review. Can't even access my account.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Sep 13, 2018

Sweat-proof t-shirt

By T R., Toronto, Ontario, Canada, Verified Reviewer

I ordered this a few months ago and it took a while to come as they oversold. That wasn't a big deal for me. I have used it many times now, and my biggest complaint is that the neckline is too high so you can see it under my dresses at the front and the back. I don't like that look. Also, it traps odor and doesn't wash away. I know it's meant to trap sweat, but I find it gives me a strong smell of BO that I didn't have before. The fact that it doesn't wash away is a problem. I recommended this to two friends who also noted this problem. I have stopped wearing this t-shirt as I would rather wear black and mask the sweat spots than smell really bad!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Oct 15, 2018

Frustrated at first

By Andrea O., Edmonton, Canada, Verified Reviewer

I bought the evolution non-padded bra from a neighbor who ordered the wrong size for herself, and the size would fit me according to the Knix website. At first, I was very frustrated as the bra was too tight and their sizing system made me very angry. I stuck it out, and by the third time I wore it, the bra molded to my shape (even with washing it between each wearing), and I am now happy with the bra and fit. No issues, very comfortable. I do not find materials cheap like some of the other reviewers; I think it is a very good quality material. I am overall very happy with Knix Evolution...although I am not throwing out all my other bras as there are many other quality bras out there that I love, and Knix is only one of them.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Feb 17, 2019

Just OK

By Andrea M., New Brunswick, Canada, Verified Reviewer

I purchased the 8 in 1 sports bra in a size 5 as suggested by the company sizing chart. The product shipped super quick and got here within 2-3 business days. I had to add an adjuster on the band, not a big deal, but the cup was small. I filled in to exchange it for a size up (6), and a message popped up to say there was no need to return the last one and to donate it or give to a friend.

Again I got it in a couple of days, this time the cups fit but the band did not. I contacted Knix and the woman who responded to me explained the sizes are not sequential, therefore a 6 is smaller than a 5 in the band. She said a 7 had larger cups but had a band 1.5” shorter than the 5 and an 8 had the same size cups as the 7, but a larger band. So again, I put in an exchange request, this time for an 8 as suggested to me, and I was told to donate the size 6.

I received the new one in 3 business days. The band is perfect, but the cup is just a smidge too big. Other than a 7, I have no other size option...so I will keep the 8.

All in all, pretty disappointed in their size range. The chart is very inaccurate, and for ease of order, the sizes SHOULD be sequential. The bra itself is soft and supportive, but the band rolls up. Before ordering I would highly suggest you do ACTUAL measurements before ordering and not just go by your current bra size as the chart doesn’t seem to match up. I received it quick, good customer service. I would say it would be a good experience for someone with a smaller build so the band won’t roll, but overall I would not recommend given the inconvenience of back and forth sizing and inaccurate size charting.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Sep 23, 2022

"16-hour workday" confidence.

By Sereeth F., Beaver Dam, KY, Verified Reviewer

I bought the leakproof bikini underwear. So far the quality is good; however, it would almost certainly not be hygienic to wear them for more than 6–8 hours at a time so I would recommend keeping something on hand to switch to like you would a tampon/pad.

I find it interesting that the company was "inspired" by someone who was working apparently 16-hour shifts – the package doesn't mention breaks. Is the problem the pads/tampons (products), the person, or the job? The industry? Perhaps we should be questioning a company (Knix) that is inspired by a customer who may be trapped in an unethical working environment. What is her government and who makes the decisions? Is she not allowed to take breaks? Are the men or other women in the company harassing her about her period? How many have been shamed because of their own menstrual cycle during a "16-hour workday"? Perhaps some of the proceeds from your sales could go to Ms. Audrey so she and people like her are not forced to sacrifice themselves?

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Oct 3, 2018

Promising but not for larger women

By Brigitte L., Ottawa, Ontario, Canada, Verified Reviewer

I love everything about the bras...amazing fabric, seamless, the potential to be super comfortable. Sadly for larger women, even the 8 and 8+ sizes they offer aren’t suitable. My other bras are 40DDD, which should fit based on their sizing guide. The Knix bras also moosh into a mono-boob and cause flesh-bunching on the back and under the arms.

I had very high hopes for this bra, as most conventional underwire bras (even professionally fitted ones) cause pressure points and, when the wire pokes out of the fabric, OUCH! They aren’t for long-term wear. Hopefully, with feedback and a bit more hands-on research with larger women, Knix can bring relief to the single most critical market for bras - larger women with larger breasts.

It’s all there, it just needs fine tuning.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 13, 2018

Keeper

By Marion J., Ontario, Canada, Verified Reviewer

I have five Knixwear bras. It took me a while to realize I was ordering a size too small as I am 34C and ordered a 4. Even with that, they are incredibly comfortable. I now have two size 6's and am loving them.

Each time I've had a problem with a size they have immediately sent me a replacement and told me to keep the first one and give it to a women's shelter so it's not wasted. I have never wanted my money back as even when the size was off, they are so much more comfy than my expensive underwire bras.

Their service is excellent. I am very impressed. I have been buying their bras and panties since they started and don't see myself changing to anyone else.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 6, 2019

This was my answer. Thank you!

By Sue G., Easton, PA, Verified Reviewer

I am a senior citizen, wear a 42DD and have a lot of problems finding a blend of comfort and support. Underwires are painful and non-underwires droop. I can’t tell you how many bras, stores, fittings, I’ve had over the years and nothing was perfect. Til now. I ordered the largest size Knixwear bra last year just to try. I didn’t have high expectations. Wow, was I mistaken. The bra was totally comfortable, held it’s shape - and mine - washed well and was supportive. I hardly know I have it on. I ordered a couple more and now that all I wear. I’m ready to order again. Thank you! Knixwear works.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 10, 2022

Leakproof underwear review

By Margo M., Spokane, WA, Verified Reviewer

I purchased 4 pairs of leakproof underwear prior to my most recent period and I was very happy overall with how well they work! The super leakproof high-rise are my favorite, as I stayed comfortable and dry throughout the night, with no leaks onto my sheets. The leakproof cheeky work perfectly for medium to lighter days. After a few wears, they fit perfectly and do not create noticeable panty lines under leggings.

The one disappointment I had was with the heavy leakproof thong. The absorbent material is mostly in front/above where it needs to be, leaving only a small section of absorbent material where you need it! Within an hour of wearing it, the thong leaked out the back, over the side, and stained my pants.

Besides the thong, the other pairs kept me dry and stain-free, and they are easy to wash and dry. I will definitely be ordering more pairs, just not of the thong!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Love the diversity of the models on the website

I wish they had more fun prints in the super/heavy underwear categories

Helpful Review? 1 Person Has Voted

Posted on Mar 7, 2023

What a freaking letdown!

By Stacie C., Texas, Verified Reviewer

All the money they spent on ads should have gone into actual experimentation and execution. These fancy panties are just a basic rip-off! The "leak-guard" panel is not even in the right place

So, do not waste your money, like I did! And especially do not waste your money on their "reusable" pads! What a joke!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Ads were misleading

They lie

Nothing is true here

Helpful Review? 1 Person Has Voted
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