Kokoon Headphones Reviews

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
Kokoon Headphones

Overall Rating

3.9

123 Customer Reviews

Summary

Kokoon Headphones feature three layers of noise protection, proprietary FlexMould Technology, and app connectivity to help you relax and sleep better. Learn what customers are saying about this product.

Write a Review

Customer Reviews

3.9 Stars out of 123 Reviews
5 Star:62% 4 Star:11% 3 Star:0% 2 Star:2% 1 Star:22%
74% Recommend This Company
Start your review of Kokoon Headphones:
Sort Reviews By

Posted on Feb 7, 2020

Never worked properly

By Joaquim S., Paris, France, Verified Reviewer

Waited so long for a mundane headphone that doesn't do the job. They firstly promised a developer version that will allow using API to get the data from the EEG but during the long time of production, they remove the option without notice to the customers. Without proposing to reimburse the headphones. Only because I claim they pay back the difference between consumer version and developer version.

After I receive it, the EEG was not ready. One more year to wait and finally when the app and the firmware are supposedly ready, the EEG never worked, always indicating "Syncing sleep data" during more than 5 months.

Now, the time to return passed. So, I just learned, never put money in Kickstarter. This kind of company abuses the trust of the customer. So don't be surprised to find anybody on your next fundraising.

In the end, I have to admit the only good thing: the relaxation song in the app, that's all.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 25, 2020

Does the job!

By Vincent J., Quebec, Canada, Verified Reviewer

Really efficient and comfortable headphones during sleep, even for a side sleeper. Makes a huge difference during the night, blocking unwanted noises. Overall very happy with the purchase!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 22, 2020

Amazing...changes my life

By Rachael P., Sydney, Australia, Verified Reviewer

I have always had trouble sleeping but since wearing these headphones I am now sleeping a third of the night heavy, a third REM, and a third light. I wake up feeling refreshed and sleep the whole night which I have never done in my life! I also no longer get woken up constantly by my partner's snoring. These headphones have changed my life and my relationship. They are amazing! I have never slept better.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Comfort

The thought that has gone into the app

Design

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jun 22, 2020

Great product, app needs improvement

By A C., Matlock, England, Verified Reviewer

The Kokoon Headphones are very comfortable and do a very good job of blocking out ambient noise. They take a few nights to get used to - but then they are very comfortable and help improve sleep quality when you are used to them. I am impressed with the durability, sound quality, and comfort. The app is somewhat basic but is a nice added extra. If you are buying the headphones as a sleep tracker, wrist-mounted trackers will do a better job - but as a pair of ultra-comfortable headphones that will last a lifetime - these are spot on.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Onboarding process

Delivery details

App design needs improvement

App functionality needs improvement

Helpful Review? 1 Person Has Voted

Posted on Jun 22, 2020

I can sleep!

By Victoria B., United Kingdom, Verified Reviewer

These are great - just remember to charge them each day, otherwise they don’t last a second night and you will be scrabbling about in the dark trying to find the audio cable. Using that the noise canceling doesn’t work.

My only complaint is that the sleep data won’t sync.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Great product

Synch capability needs to be improved

The headphones take a bit of getting used to, so take onboard the pillow advice

Helpful Review? 1 Person Has Voted

Posted on Jun 22, 2020

Great for learning how to slow down

By David O., Birmingham, United Kingdom, Verified Reviewer

The guided meditation sessions are excellent in transitioning to sleep. The app needs some work for iOS, it can stop uploading data.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

The considered design

The customer service

Great product

Small company, difficult to perfect the product

The price

Helpful Review? 1 Person Has Voted

Posted on Jun 22, 2020

Improved sleep

By Wendh T., Bucket, AZ, Verified Reviewer

Overall, it's been a big improvement. It has helped me sleep as long as I have YouTube sleep hypnosis videos playing on loop all night long. There are still times I don't sleep but overall a big improvement.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Sleep improvement

Headphones are soft

Customer service is good

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jun 22, 2020

One year and still does not work

By Graham B., United Kingdom, Verified Reviewer

Don't buy this as a present. I made the mistake of buying for my wife, having created initial registration, the battery lasted for ten minutes and for the last year we cannot re-login and reset the system so they are only as good as earmuffs.

Have asked for support but having bought it I am no longer the registered user so cannot change it.

Very disappointed overhaul.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Lack of support

Don't follow up

Battery life

Company Response from Kokoon

Jun 23, 2020

Hi Graham,

Thanks for your comment. I'm sorry to hear of your frustration.

I've looked into your case, and there may have been a misunderstanding. The team is unfortunately unable to investigate an issue with your app account or reset the login, as it seems they have been unable to locate an account with the email addresses you have provided. Our app does not store any personal information by which we can locate your account, other than the email address you used to register it. Also, if you are having issues with the battery, we'd be more than happy to replace your headphones under the warranty. Please contact the team at support@kokoon.io and they will be happy to arrange.

Best wishes

Ben

Helpful Review? 1 Person Has Voted

Posted on Jun 23, 2020

Great headphones, noise cancellation, background noise for falling asleep

By Peter M., Indianapolis, IN, Verified Reviewer

These headphones are great! I purchased them because the neighbor had a loud, barking dog. The headphone noise cancellation in combination with relaxation sounds helped me immensely with falling asleep. Headphones are designed so that you barely feel them as you're falling asleep. Battery life did not meet the advertised time so I'm not able to use these through the entire night.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast shipping

Quality materials used for headphones

Headphone design

Ease of use of item

Battery life not as advertised

Helpful Review? 1 Person Has Voted

Posted on Jun 24, 2020

Great sleep aid, with decent sound quality.

By Tina N., Whitchurch, United Kingdom, Verified Reviewer

My Kokoon Headphones arrived quickly and efficiently (bought in January 2020).

General appearance is good and they are of quality construction, even if just a touch on the heavy side for my liking. I love the protective case for travel and storage at my bedside.

I bought these headphones essentially as a sleep aid, to blot out external noises and aid relaxation from the in-built meditation and soundscapes on the app. Initially, as I am traditionally a side sleeper, I was unable to sleep comfortably with the headphones on, so I was disappointed that I was unlikely to achieve my goal. However, I changed my pillow to a softer one, and now have trained myself to sleep on my back with head tilted with ear and phones nestled into the pillow on one side. Now positioned comfortably with the headphones on, I drift off to sleep much quicker and stay asleep for longer than I did before I had them. Good result for me.

I worried that wearing and playing Bluetooth headphones all night in bed was bad for my hearing and harmful to general health, but as the sound fades over time as you fall asleep and then the headphones automatically switch off when you are actually asleep, I now believe the sleep benefits out way any risks.

I occasionally use my headphones for playing my streamed music during the day, and although I am not an expert, the sound quality is definitely very good for my needs.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Good app

Efficient prompt delivery

Quality and sound of the headphones

In-built soundscapes and meditation podcasts

Issues with the viewing of my sleep data on the app, not really an issue as I know I have slept or not though

Haven't needed to but it is not obvious from the app how to speak directly with customer service, however, there is a good Q&A that I have used for reference

Initial cost of the product

Helpful Review? 1 Person Has Voted

Posted on Jul 1, 2020

Soothing headphones

By Steven B., London, United Kingdom, Verified Reviewer

Bought these as a gift for someone going through a tough time and struggling with sleep. They have worked well, offering a chance for peaceful sleep. Great design. Very pricey, which is why I'm dropping one star off.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Specialized in headphones

Good service

Quality

Price

Helpful Review? 1 Person Has Voted

Posted on Jul 2, 2020

Good, but not great.

By Amy C., United Kingdom, Verified Reviewer

I have trouble settling for sleep and getting back to sleep.

Having read the overall positive reviews, I dug deep and purchased a pair. After all, if it works, it's worth it.

Noise cancelling:

I'm starting off with the bad news - Active Noise Cancelling is ineffective. It is truly disappointing when the sleep exercises in the Kokoon app has done its bit, and I'm distracted by a cawing crow or a passing ambulance in the distance. Any other headphone would be able to deal with these noises. By design, over-ear headphones are still better than other headphones at reducing noise, but ANC is simply not working.

Design:

Beautiful in grey, but the materials are flawed. Fabric earpieces are detachable and washable, but the band of the headset is also wrapped in fabric. This should either be made from a wipe-down material, or it should be washable. Despite great care, I have already marked this lightly.

Comfort:

Snug, and I can rest my head lightly on the side of the headphones. Kokoon are more comfortable than other headphones, but hurts my ears after prolonged wear. I end up waking up to take them off in the middle of the night.

App:

Quality and simple exercises. I bought the headphones to listen to Sleepcasts from Headspace (paid subscription), so I end up using both.

In the end, a pair of Apple Airpod Pros resolved all the above issues. However, over-ear headphones are debatably better for ear health than in-ear headphones.

Overall, the Kokoon can help me sleep - on occasion. I enjoy having a dedicated pair of headphones that I associate with sleep. However, taking the price into account, it's hard to justify when I bought it for its noise-canceling abilities.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

App is simple and well put together

Good aesthetic

Dedicated sleep aid

Inadequate ANC and noise reduction

Poor choice of exterior materials

Not always comfortable

Helpful Review? 1 Person Has Voted

Posted on Jul 10, 2020

Undisturbed sleep!

By Jaimee T., Perth, Western Australia, Australia, Verified Reviewer

Definitely recommend these headphones! They are so effective in keeping out disturbances at night, I am able to go to bed super early and not be disturbed by my housemates. I love the music they have on the app, it is so relaxing. There are some great guided programs as well. I go to sleep so fast when I have them on. I also wear them when I get headaches/migraines to soften the noise around me. You definitely need to give it a few weeks of wearing them to bed as they can be a bit uncomfortable at first and your ears can get sore when the headphones move in the night. I find it really helpful to wear the eye mask over the top which holds them in place and also sends me to sleep faster, keeping the light out as well. I will note that the sleep tracking has not been completely accurate for me, but customer service have advised that it becomes more accurate with time. Overall definitely worth the purchase!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 30, 2019

Kokoon Headphones

By Charles F., Bristol, United Kingdom, Verified Reviewer

Received my headphones last week and am very happy with them. Even though it is a lot to shell out for headphones they are very comfortable to sleep with and surprisingly good quality of general music feedback. Exploring the app now and so far so good.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 7, 2019

Great headphones

By Craig S., London, England, Verified Reviewer

Great headphones. I have had trouble sleeping and these are very comfortable and help me to relax and sleep. I would absolutely recommend this product to anyone, to help with sleeping or just for daily use.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 7, 2019

The most comfortable headphones ever!

By Andrew S., Cambridge, England, Verified Reviewer

The most comfortable headphones I’ve ever experienced! The sound quality is also much better than my Bose ones, so well worth the wait! The app is always improving, but already has a lot of great features that I’ve been using.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 7, 2019

Awesome product

By James B., United Kingdom, Verified Reviewer

Awesome product with great build quality.

Really helps to keep my sleeping pattern regular and would recommend to friends and family.

I know people have struggled with delivery but my Kokoon product arrived promptly and with it being a new product/company there has to be some understanding with initial teething problems.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 7, 2019

Unique, worth the wait! Good for wellbeing and great sound!

By Martin H., London, United Kingdom, Verified Reviewer

There's isn't anything out there quite like these headphones. I was expecting the audio quality to be worse than it was (because audio quality wouldn't be the main reason people would be buying them), but I was pleasantly surprised. There is some decent soundstage in these cans, they have nice equalization with detailed performance and I would happily use them as normal headphones. They definitely have their own audio profile and it's very nice.

I'm waiting and waiting for the ECG feedback/reports on the app to become available. Note to the company if you are reading, please could you also include an audio recording functionality which is adjustable to be automatic at certain levels. It would be good to record our audio in our sleep to hear any talking etc.

I think one main criticism would be the battery life. It is shorter than most other headphones but given how these are intended to be used, most people would be charging them for a full nights sleep or for every plane journey anyway.

Overall they are very comfortable, they do "kokoon" you well! They look good. Having seen both, I think the black looks much better in person (and would show up less dirt/wear and tear then the cream over time). The app is very good so far and more is on the way. For a brand new headphone type from a Kickstarter project, I'm really impressed!

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 8, 2019

Great product

By Paul K., York, United Kingdom, Verified Reviewer

Great product that really helped my son relax and sleep better, he had not slept well for years but these helped break the cycle. Can also be used as normal headphones as well when listening to music and watching films. Super comfortable and adjustable.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 8, 2019

Great headphones

By R B., Germany, Verified Reviewer

I really like these headphones. The build quality is great, they are very comfortable to wear. They are an exceptional pair of headphones to have on a long flight, both because of noise-canceling and because they are very comfortable to doze off in. The sleep tracking feature is not perfect yet, but the company seems to constantly tweak and improve the software.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 9, 2019

Amazing

By Anil N., Central London, England, Verified Reviewer

Really great product, genuinely helped me improve my sleep dramatically - incredibly surprised and impressed, well worth the money.

Delivery wasn't like Amazon one-click or next day, but that didn't bother me overly as I'm not ordering a product that I needed immediately, plus the company is fairly new and probably just having some initial teething problems; to be quite honest, I'd rather that they had spent the time on the product anyway. Other than that could not recommend this product any higher.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 14, 2019

Pleasantly surprised!

By Ishan W., London, England, Verified Reviewer

Took a while to get these. But I have been using them every day now. I mainly use them to relax at home. Surprisingly comfortable to wear (probably the longest I have worn a set of headphones!). The app needs more audio but the soundscapes are awesome. My favorite is Ocean Swell! Recommend everyone getting these headphones.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 14, 2019

It arrived and I love it!

By Alistar D., Berkshire, United Kingdom, Verified Reviewer

Due to various delays, it took a little while to arrive but now it’s here I’ve got to say I’m pleasantly impressed. It’s very high quality with a lovely weight and they are in a good way the most comfortable headphones I’ve ever worn. I’ve found the smart features cool and the audio for helping with sleep great. I’d recommend this to anyone who regularly uses audio to get to sleep.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 19, 2019

Super comfort and sound

By Anthony M., United Kingdom, Verified Reviewer

Was recommended this product by a friend. Previously always used Bose. Their comfort is second to none and sound quality is perfect. Thoroughly recommend these Kakoon Headphones for both young and old.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 4, 2019

Amazing! Fabulous! Comfortable.

By Wanda S., Bundeena, New South Wales, Australia, Verified Reviewer

I have tinnitus in one ear! It is constant, it is so loud, and prior to purchasing Kokoon Headphones, I used Bose headphones. I can’t place buds inside my ear due to pain. I did try Bose sleep buds but they hurt and kept disconnecting from Bluetooth.

So, let’s get back to Kokoon Headphones.

WOW! Wow and WOW! I am sleeping with the headphones most of the night. They are comfortable, a very good quality sound, and if I am over listening to relaxing sounds or what Kokoon has to offer on their app, I can also listen to my audiobooks, music, and meditation apps. When there is no sounds, the headphones have a white noise constantly via the headphones which is noise-canceling and it works!

I want to wear these Kokoons all day as they are helping me divert from the constant pain and noise. They block a lot of the high pitches of the tinnitus and sometimes the tinnitus is so loud and high pitched I think my head is going to break!

Prior to the Kokoons I never got much rest. My head is always in pain and in noise. The Kokoons have not only helped me sleep solidly for 4 hourly blocks, I need less pain medication nightly.

The battery life is good, I get a whole night of battery power and I am using them from 6 pm to 6 am with battery still active.

I have recommended the Kokoons to my daughter who works shift work and difficulty sleeping. Her order is on its way!

Finally, all I can say is I have spent a lot of time and money looking for some type of device to help distract me from tinnitus.

I want every one to get these headphones and app. They help relax you, they have helped with the dealing with noise in my ear, they even help with problems of snoring! The noise-canceling works well.

You much be kind to yourself and purchase these fabulous, clever, comfortable, relaxing, better than ever sleep and have some peace from nightly noises from dogs barking to snoring from your partner.

Buy one, buy two!

You will not regret feeling alive after a solid sleep!

I love them to bits!

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 6, 2019

Love my headphones

By A S., United Kingdom, Verified Reviewer

My Kokoon Headphones are the comfiest headphones I have ever had. I use them most days when I need to get work done in peace.

Highly recommend - I don't use them for sleeping but for everyday use they are great.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 6, 2019

Best night's sleep for a long time

By Dave M., England, Verified Reviewer

Since getting my headphones I've been getting to sleep a lot better, I went through all the relaxation recordings which I've found really helps me. I've found the best background noise for me is the waves. The headphones are really comfortable and the person who takes you through all the relaxation recordings has the best voice to get you to relax and I've not managed to get to the end of the recordings as I've dropped off. Thank you, Kokoon, it might have taken a while for them to arrive but it was worth waiting for.

Bottom Line: Yes, I would recommend this to a friend

Showing 82-108 of 123

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.