LA Fitness

Do not trust LA Fitness with your bank information! I canceled the membership back in September, charges to my account supposed to end in December. Charges are still being made to my account in January. I asked management at LA Fitness Hamden why? Was told I had to go to my bank to stop charges.

Bottom Line: No, I would not recommend this to a friend

DO NOT sign up for personal training from LA Fitness!

LA Fitness facilities are OK, but their personal training is a major ripoff. They charge major bucks for training and then pay the trainers next to nothing. As a result, trainers leave with high regularity. In 6 months we had 4 different trainers with large gaps in between while LA Fitness searched for replacements. We ended up receiving only half of the promised training and LA Fitness refused to issue any refund.

LA Fitness personal training scams the client and the trainer!

Bottom Line: No, I would not recommend this to a friend

I give one star but would like to give a negative one. If you are thinking of joining this gym, please find another gym.

They charge for things that never tell you in front. I open an account for my son and three months later a charge for an annual membership, which they never say to begin with.

Second, his account was frozen for a while, and we were paying $10, however, when he went to the gym the account was unfrozen and they charge the $10, and $20 more when he returned to the gym. So crazy, these guys are a ripoff.

Give yourself a favor and go to another place! Avoid surprises.

Bottom Line: No, I would not recommend this to a friend

Well, I stopped by just to find out about membership and I was brainwashed by two guys and almost forced to sign up. Well, I did, and one of the suckers was suggesting for me to get a membership for me and two guests for an extra 20 bucks and really I didn't pay attention, but a couple of days later I realized I don’t need the two guest memberships so I went back to LA Fitness to just cancel the two guest memberships and the crook manager Elisa told me I can’t do that. So the advertising says no contract but the smart manager is telling me I can’t cancel. These people are crooks and don’t care for people, they only care for money. Everybody, don’t sign up for this gym, there are too many other places better than this crap.

Bottom Line: No, I would not recommend this to a friend

Belonged to LA Fitness, canceled membership, gave 8 weeks notice, LA still took money out of my account for months. There was a class-action lawsuit, LA loses. 10 years later thought about coming back, was treated like "so what," gave the highest price monthly. Also since I was a prior member should have been given the lower rate, but so what, too bad.

Bottom Line: No, I would not recommend this to a friend

Disappointed that LA Fitness was unwilling to accommodate the change of a single location for me. Not only were they unwilling, but they sent me on a song and dance before getting to the conclusion of unwilling to help. I was passed along to no less than four people before I finally got the answer that if i wanted to change gym locations I would have to purchase a multi-club membership and pay double. All I wanted to do was change my single location to another single location due to relocation.

Loved the gym, disappointed with the absolute lack of support and disregard for life changes. Have been forced to change gyms and go to a Good Life Fitness.

Bottom Line: No, I would not recommend this to a friend

Just bought my membership card on Sunday, after being bombarded by phone call of their sales. They offered a free evaluation and program completion with the instructor. Scheduled for Monday, 12 pm. I arrived at 11:20 and was introduced to the instructor, who said he needed to have lunch, which was totally ok for me since I wanted to do 30 minutes cardio. After returning to his desk, I found this instructor Conrad still eating his meals, halfway actually. I politely said that it is 12 pm already. He replied he could not have his lunch due to some customers' calls and that I should wait.

I said I had an appointment booked after this introductory session. But probably Conrad was too hungry to stop eating lunch.

Are you interested in people only before you sell membership? Selling is one thing, but keeping customers is more important.

Bottom Line: No, I would not recommend this to a friend

LA Fitness meaning: A place where words and actions are not fulfilled. When you say you'll do something, others expect you to do it, or you may develop a reputation for not following through on commitments and letting people down. Signed a contract with the explanation that it could be used until sections end (my daughter or me), 50 sections were still in the account, information given by the front person. Later on, ends up you lose your money and your time. Every visit a promise that somebody will call but nobody calls. Somebody will solve the situation, but nobody cares. And every time it is a new face!

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Insert "I’m only giving them 1 star because 0 stars isn’t an option" cliché. I can’t say enough bad things about what a scam LA Fitness is. Do not sign anything! Everything has fine print, they couldn’t care less about your health and fitness, they ONLY care about making as much money off you as possible, and it is VERY difficult to get ahold of customer service. They also made ZERO exceptions and accommodations in the midst of a global pandemic that greatly affects your ability to work out. They do not care about anything but money.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Outdated, poorly maintained machines. Multiple treadmills that have needed repairs for weeks. Broken old exercise machines with missing hand grip covers and missing paint and rusted spots. Machines with stretched or very worn belts. Management seems most concerned with signing people up for personal training or spending hours of his work time doing his own bodybuilding. No efforts to enforce Covid mask or cleaning rules. The only advantage is it's not usually crowded and close to my home.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

I usually went to the Arcadia, California LA Fitness until all LA Fitness around had to rent out one of three existing swimming pool lanes to an outside company to teach screaming children how to swim. The only benefit of the club originally was that only 14-year-old members were permitted in the club and there is child care on-site. Swimming to reduce stress does not happen with screaming kids in one lane and their non-member parents camping around the pool. Why the heck are paying members having to cram in two lanes? This company should be shut down.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend