Just bought my membership card on Sunday, after being bombarded by phone call of their sales. They offered a free evaluation and program completion with the instructor. Scheduled for Monday, 12 pm. I arrived at 11:20 and was introduced to the instructor, who said he needed to have lunch, which was totally ok for me since I wanted to do 30 minutes cardio. After returning to his desk, I found this instructor Conrad still eating his meals, halfway actually. I politely said that it is 12 pm already. He replied he could not have his lunch due to some customers' calls and that I should wait.
I said I had an appointment booked after this introductory session. But probably Conrad was too hungry to stop eating lunch.
Are you interested in people only before you sell membership? Selling is one thing, but keeping customers is more important.
Bottom Line: No, I would not recommend this to a friend
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