Lemonaid Health Reviews

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Lemonaid Health

Overall Rating

4.9

1473 Customer Reviews

Summary

Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.

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Customer Reviews

4.9 Stars out of 1473 Reviews
5 Star:96% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:0%
99% Recommend This Company
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Posted on Aug 10, 2021

Mental health visit

By Jessica H., San Antonio, TX, Verified Reviewer

NP Emily Youngblood conducted my mental health appointment today. Overall, the experience was pleasant. Ms. Youngblood answered all of my questions and offered great recommendations. My experience thus far with Lemonaid Health has been easy, and straightforward. I wasn’t able to find an opening with a doctor's office in my area until November and with Lemonaid I was able to get in touch with someone within 1 day.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Straightforward

Quick and easy to make an appointment

Very knowledgeable and helpful

No “cons” were specified in this review

Posted on Aug 9, 2021

Easy

By Robert S., Birmingham, AL, Verified Reviewer

Very easy transaction for minor medical care, it took no longer than 5 minutes. The doctor was very pleasant.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 9, 2021

Lemonaid rocks!

By Eric B., Ankeny, IA, Verified Reviewer

I have had nothing but the best experience with Lemonaid staff and service. They are extremely friendly and very efficient. I highly recommend you check out their services because I know you will be glad you did.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Very prompt response time

Very friendly staff

Products are excellent

No “cons” were specified in this review

Posted on Jul 28, 2021

Very helpful

By Caitlin F., Miami, FL, Verified Reviewer

The provider was helpful, the service was easy to use, and I was able to make an appointment the same day. I have young kids which makes it hard to schedule appointments for myself. This service makes it possible.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 28, 2021

A standout in telemedicine

By Kim K., Rancho Palos Verdes, CA, Verified Reviewer

Lemonaid has been a godsend for me during the pandemic, offering an intuitive app and a seamless experience overall.

Perhaps most importantly, Lemonaid’s staff - including everyone from the administrative support team and pharmacists to the nurse practitioners and doctors - are responsive, informed, compassionate, and caring.

I’m thankful - from both a convenience and financial perspective - to be able to get the support and medication I need without needing to regularly visit a doctor. Telemedicine - especially the way Lemonaid is providing it - is truly the wave of this country’s healthcare future.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of use

Customer service

Response time

No “cons” were specified in this review

Posted on Jul 27, 2021

Extremely understanding and professional.

By Joan B., New York, Verified Reviewer

My experience speaking with Nosheen, it was clear, she absolutely understood the emotional turmoil I feel.

I’m happy I took this step to get my life back.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

I was listened to intently

All of my questions were answered in depth

Courtesy and professional

No “cons” were specified in this review

Posted on Jul 26, 2021

Very pleasant experience; way better than anticipated.

By Pierce T., Tulsa, OK, Verified Reviewer

Great, the best. They were very knowledgeable and the ease of the visit was tremendous. I would recommend this facility to anyone. The sheer fact that you can have a doctor’s appointment remotely with such ease is an example of our technology in this day and age. Thanks.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease

Brevity

Knowledge

No “cons” were specified in this review

Posted on Jul 26, 2021

These guys and gals are the best

By Peter F. , Albuquerque, NM

Absolutely amazing experience with these guys, I hope they never change. They always get back to you as soon as they possibly can and have somewhat reasonable prices. I do believe if they start upping prices though it wouldn't be worth it. So for now it's great.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 25, 2021

So grateful I tried Lemonaid

By Shannon H., Atlanta, GA, Verified Reviewer

My excuse is that I just don’t have time. My weeks are so busy, I just never set aside time for myself. With Lemonaid I was able to schedule an appointment on a Sunday morning. Dr. Lui took the time to ask the right questions to get a feel for who I was and what was going to help me. I feel motivated and capable of keeping up with 3-week check-ins since they offer flexible times that work for my schedule.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Felt they genuinely cared about my well being.

Flexible appointment schedules.

In comfort of my own home, not sitting in a waiting room an hour before my appointment!

No “cons” were specified in this review

Posted on Jul 21, 2021

Quick and helpful

By Andrea P. , Miami, FL

I was able to get help within the same hour of my request. The prescription is also ready relatively quick after that. 10/10 recommend this service to others.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick service

Friendly

Easy to use

No “cons” were specified in this review

Posted on Jul 21, 2021

Helped me when local care wouldn't

By Kenneth R., Leonardtown, MD, Verified Reviewer

My local urgent care told me there was nothing they could do and told me to lose weight. Y'all actually provided a solution. Thank you!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick

Compassionate

Easy

No “cons” were specified in this review

Posted on Jul 21, 2021

Health provider

By Mark K., Yuba City, CA, Verified Reviewer

Very nice and helpful provider! They responded quickly and communicated exactly what was needed to complete my order. The prices are very affordable and the quality of the product looks excellent.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick

Low prices

Helpful people

No “cons” were specified in this review

Posted on Jul 21, 2021

Very nice and caring doctor

By Darlene B. , Bellmawr, NJ

Great service! Quick and easy! Very personable doctor. Way more convenient than driving to the doctor's office, especially for an uncomfortable ailment like a urinary tract infection. A+++.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 21, 2021

Quick response!

By Jackie M. , Otis, CO

I have been using Lemonaid for a few years now. Today, I went out of state for a softball tournament and needed to speak with someone since I got sick on the way here. I contacted Lemonaid to make sure I would have no problems with being out of state and getting a prescription filled. I sent a message with the pharmacy here and within 10 minutes I had a call from Emily, an NP. She quickly evaluated my symptoms and sent my prescription over to the new pharmacy. I love using Lemonaid! I have insurance but I love Lemonaid way better. All the doctors and NPs are always so nice and pleasant to deal with!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick responses

Price of visit

Friendly staff

No “cons” were specified in this review

Posted on Jul 20, 2021

Caring and compassionate team.

By Sammy C., Belzoni, MS, Verified Reviewer

I love it. I have been searching for ways to communicate what has been going on with me and I found Lemonaid Health. I was afraid to reach out locally and would rather do it from the privacy of my home where I was comfortable.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Privacy

Communication

Compassion

No “cons” were specified in this review

Posted on Jul 20, 2021

Quick, easy, affordable

By Alison M. , Pittsburgh, PA

I've used Lemonaid to obtain prescription birth control for over 5 years now, and it just keeps getting better. I am public transit-reliant, and getting to a doctor in-person is often challenging for me, and a safety concern during the ongoing pandemic. Lemonaid makes doctor visits so convenient for those of us with transportation challenges, or who struggle to find the time for in-person visits. This past visit I was seen by nurse practitioner Emily Youngblood, and she was thorough, accommodating, and provided excellent care and customer service. Her plan of care gave me all the information I needed regarding what is actually in my prescription, potential drug interactions, risk of complications, and reminders of when to seek in-person care for other women's health issues, all in easy-to-understand layman's terms. Best of all, less than 24 hours after initiating the visit, a year's worth of refills of my preferred prescription birth control pills were called into my local pharmacy. Lemonaid is still coming through for me after all these years. It is indispensable.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quickness/attentiveness of service (less than 24 hour turn-around time)

Convenience of service (virtual visits, choice between pharmacy pick-up or mail order prescriptions, etc.)

Affordability (annual visits are $25 and if no insurance, they can mail you one of many types of birth control subscriptions for as low as $15 a month)

No “cons” were specified in this review

Posted on Jul 11, 2021

Tanya is lovely

By Samantha H., Massachusetts, Verified Reviewer

Got medicine prescribed with an hour. The NP, Tanya, was thoughtful and diligent while listening to me. I felt more warmth from her than my last PCP. Very grateful for this service. It bailed me out of a bad mental situation.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 10, 2021

Great service

By Don M., Owensboro, KY, Verified Reviewer

Quick, easy, and professional! I also like how personal it isn't. It's easy to be discreet, great service, and the doctor was awesome!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy

Fast

Discrete

No “cons” were specified in this review

Posted on Jul 10, 2021

I'm so thankful for Lemonaid Health!

By Brian M., Orlando, FL, Verified Reviewer

I don't know how many times people have told me to "just stop being anxious." Trust me, I've tried...and if I could, I definitely would! But it wasn't until I tried Lemonaid Health that I actually felt heard about my condition and got real help. I've dealt with anxiety for years, and it's only gotten worse as I've grown older. I spoke with the wonderful person at Lemonaid Health and literally broke into tears of relief when I heard that they may be able to genuinely help me. It's been a great program and I've felt so much better. I'm excited to begin every day when I wake up, and I find so much joy in all the great things in life I didn't notice until the anxiety and stress were out of the way.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Their kindness and compassion

They're knowledgeable

The weren't dismissive of my concerns

Price

Next available appointments can be a few days out

Mobile app

Posted on Jul 10, 2021

So grateful!

By Rachael T., Charlotte, NC, Verified Reviewer

As an independent contractor, I don’t have great insurance coverage and Lemonaid Health makes it so easy to take care of myself within the limitations of our current healthcare system. Very grateful. Couldn’t recommend it more highly.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Effective

Inexpensive

No “cons” were specified in this review

Posted on Jul 10, 2021

Amazing experience

By Alyssa S., Springfield, MA, Verified Reviewer

I had a wonderful experience with Lemonaid Health. I had to call for an issue before my appointment and the rep was super nice. Then my appointment was a breeze and the nurse practitioner/doctor was amazing. So thorough and sweet! I’m definitely recommending them to everyone I know and will be using them again when I need to.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer service

Ease of use

Consistency

No “cons” were specified in this review

Posted on Jul 10, 2021

Great experience

By Christine S. , Boston, MA

Trisha really listened to me and took the time to let me talk and express how I feel.

She explained some things to me about my disorder and most importantly, she let me know that someone is always available to talk.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Easy to access people

Knowledgeable staff

No “cons” were specified in this review

Posted on Jul 9, 2021

I got good advice

By Rafael N. , Austin, TX

Without having tried the product, I find myself okay with the initial service. Very discrete and trustful. I hope to receive the product very soon! This company was really quick in giving me a prescription.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Discretion

Quickness

High prices

Posted on Jul 9, 2021

Easy and fast

By Courtney C., Independence, IA, Verified Reviewer

Making an account is super easy, it only took a few minutes. I had a short wait after filling out the questionnaire, and my NP was very helpful. Cheaper, and quicker than my doctor's office.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick

Affordable

Easy

Video was spotty

Posted on Jul 9, 2021

Initial visit

By Nathan H., Elsmere, KY, Verified Reviewer

Trisha was extremely kind. I was extremely tired from work and home life. Woke me up from a nap to make sure I was still interested and that was so appreciated!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Professionalism

App ease of use

No “cons” were specified in this review

Posted on Jul 9, 2021

Prescription renewal process

By Melanie R., Las Vegas, NV, Verified Reviewer

I’ve been with Lemonaid Health for a year now and all I can say is that it is amazing! The price I pay is $25 for a 3-month supply, which is so good! I take Lo Loestrin Fe, which is the lowest dose of estrogen for a birth control, and it had been my favorite thing ever. I have not had to worry about using my insurance, have not gained weight at all, and do not have to worry about getting pregnant or having irregular periods. Lemonaid Health has seriously made my life so much easier with their over-the-phone consultations that take less than 10 minutes! Just renewed my yearly prescription and it was less than 5 minutes. So grateful for Lemonaid Health!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy phone consultation

Cheap

No insurance needed

No “cons” were specified in this review

Posted on Jul 7, 2021

Excellent experience

By Claire B., Port Murray, NJ, Verified Reviewer

I wasn’t feeling well and logged in to attempt to book the next available appointment. They were able to call me for an appointment the very next day even though it was a major national holiday. The nurse practitioner was fantastic and asked the appropriate questions. I had a prescription within two hours after the "visit."

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of use

Availability of appointments

Nice staff

No “cons” were specified in this review

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