Lemonaid Health Reviews

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Lemonaid Health

Overall Rating

4.9

1473 Customer Reviews

Summary

Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.

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Customer Reviews

4.9 Stars out of 1473 Reviews
5 Star:96% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:0%
99% Recommend This Company
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Posted on Apr 6, 2021

Very easy and pleasant consultation

By Mike M. , Richmond, VA

Because of my social anxiety, it's sometimes hard to seek out help, but this service made it easy and less intimidating.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 6, 2021

Awesome

By Dawn R. , Morris, CT

The experience was great. Very professional, and kind. Will use it again. So much nicer than having to be seen in person with a doctor that doesn't really care about their people.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

That you can do a video appt

The fact it cost me $70 when I have no copay

Posted on Apr 6, 2021

Very good session that met my needs

By Elisa B. , Texas

Overall, I have had a good experience and there have been good practitioners. Accessible without a long wait. I have been very satisfied.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy to use

Good adjunct to your primary care

Timely

No “cons” were specified in this review

Posted on Apr 5, 2021

Professional, discreet, and excellent service from empathetic caregivers.

By James A., Indianapolis, IN, Verified Reviewer

Needed a refill and NP Debra T was really helpful in giving me information and explaining possible side effects of use. Thank you Debra, very happy that you helped me.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Empathetic caregivers

Discreet

Exceptional service, everything is fast, really confident in value of service

No “cons” were specified in this review

Posted on Apr 5, 2021

Great

By Maiby H., Phoenix, AZ, Verified Reviewer

This was my first time speaking to someone from Lemonaid and it was great. I got enough information and it was explained perfectly. They hear you out and always ask to make sure you're doing ok and understanding what’s going on.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

It’s online

Very understanding

I was comfortable with them

No “cons” were specified in this review

Posted on Apr 5, 2021

Godsend app

By Amanda W., Houston, TX, Verified Reviewer

I would recommend Lemonaid Health to any and everyone looking for quick and easy mental health relief. Every single time since the very first time I logged on to Lemonaid they treat me and my anxiety/depression exactly how I need. I can’t afford all the bells and whistles of a normal doctor experience or healthcare, and yet I’m being treated by NP’s and doctors right through my phone. Extremely cost-effective and with one to two-day shipping for my meds, I won’t be leaving this app anytime soon.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of use

Responsiveness

They care how I’m doing

No “cons” were specified in this review

Posted on Apr 2, 2021

Brittany was awesome

By David E., Harrisonburg, VA, Verified Reviewer

She broke down everything for me and made it very simple. Didn’t try and pressure me to do something I didn’t need to do unlike some of the other places.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Great customer service

Explained everything

No “cons” were specified in this review

Posted on Apr 2, 2021

First visit

By Amanda D., New York, NY, Verified Reviewer

I am beyond grateful that I found Lemonaid Health. I was feeling so hopeless while seeking help elsewhere to no avail. Ariane Bienvenu was thankfully available within 5 minutes, and she was an absolute pleasure. She was so understanding and went above and beyond to ensure that I received the right treatment. The relief I feel is unexplainable.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick response

Personalized experience

Genuine concern and care expressed

No “cons” were specified in this review

Posted on Apr 1, 2021

Professional

By Eric D., West Virginia, Verified Reviewer

Completely satisfied with results and price, but would like to see an increase in pull count per bottle. I really can’t say anything negative about this product, it has done what it was supposed to and exceeded in satisfaction. I would recommend this to anyone with or without ED issue, but just want to last longer and be ready whenever you need to be. I do have friends who have signed up and became members and I hear nothing but good things from them about this product. Anyone who is thinking about taking this go for it, you will not regret a thing, you will be happy that you started this and able use this to enhance the entire time from start to the end, and she will be happy you decided to start taking this too.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

On time delivery

Amount of pills per bottle

Posted on Apr 1, 2021

Wish I could give 6 stars!

By Kat W., Boston, MA, Verified Reviewer

I woke up on the Monday of a holiday week and my PCP was unavailable. I submitted my info in the Lemonaid app and a rep called me within 30 minutes. The pain and discomfort of a UTI is bad enough, but waiting and worrying about where and how to get relief is no longer an issue. Huge thank you to Jill and Danielle for being so sweet, understanding, and efficient.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Efficiency

Professionalism

Low cost

No “cons” were specified in this review

Posted on Mar 31, 2021

Online video consult for migraine treatment

By Joey A., Lebanon, PA, Verified Reviewer

The Practitioners from Lemonaid are the first to help me eliminate my migraine pain. They have taken the time to listen to my past experiences with pain and other medications, what worked and what didn't, to come up with a plan that actually worked to help me with my pain. For the first time ever. I can never thank them enough for the relief they have provided me.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Care

Attention to detail

Ease of use

Wish I could consistently use the same NP

Posted on Mar 31, 2021

Very polite and very helpful!

By Curt F., California, Verified Reviewer

My overall experience with Lemonaid Health has been very pleasant. I usually get great service and I always get my important questions answered. Lemonaid Health is easily accessible whether it’s by sending a message online or by phone.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Dr. Danielle Jansen gave me excellent customer service

Easy access on website

Good prices

No “cons” were specified in this review

Posted on Mar 31, 2021

Refill!

By Ronald M., Sea Girt, NJ, Verified Reviewer

Spoke with a doctor for a few minutes and she was great! Professional, knowledgeable, helpful, and answered all my questions. Excellent customer service!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy to use

Doctor was awesome

Quick service

No “cons” were specified in this review

Posted on Mar 31, 2021

Great company that helps

By Trenton J., Huntsville, TX, Verified Reviewer

Amazing service and quick. They helped me get my order straightened out and processed. Only had to wait about 10 minutes for a phone call where everything went smoothly. The convenience is unmatched by other companies who are in competition.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 31, 2021

Fantastic

By Eric D., Massachusetts, Verified Reviewer

Great plan. Listened to my concerns.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Easy

Convenient

No “cons” were specified in this review

Posted on Mar 31, 2021

Excellent service

By Susanne H., Pittsburgh, PA, Verified Reviewer

I have used Lemonaid Health a few times now to keep on track with having Hypothyroid. Had lab work done at Quest and the process has been seamless. Just showed up at the lab, signed in, and was in and out in 10 minutes. I opted for my prescription to be called into my pharmacy and have had no problems. Everyone who has responded to my questions and provided care are all great! Thank you Lemonaid Health.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

That I could receive medical attention from my home.

They are timely in their response.

No “cons” were specified in this review

Posted on Mar 30, 2021

Amazing care and service

By Christina S., New York, NY, Verified Reviewer

It is usually so hard for me to get my antidepressants filled during COVID times as I have no health insurance and I don't feel so safe going out to doctor's offices. Lemonaid was so convenient for me and the price was amazing. The doctor was so helpful and kind, very caring.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenient

Quick and easy

Great doctors

Potential monthly costs

Posted on Mar 30, 2021

Loved my first experience with Lemonaid

By Martyna S., San Francisco, CA, Verified Reviewer

I loved my experience with Lemonaid. Debbie was my NP. She was great clinically and had excellent bedside manner. She also helped me troubleshoot when the technology was not working (a few times). I’m so happy with this service particularly because I am in health tech and found this to be easier, faster, cheaper, and better than traditional healthcare.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Experience

Ease and quality

Ability to meet my needs

Understanding of what technology requirements are needed for making it work

Waiting list and how a visit starts

Lack of appointments

Posted on Mar 30, 2021

Quick and helpful

By Jessica H., San Antonio, TX, Verified Reviewer

The NP Danielle was very helpful, called me within 20 minutes and was very clear with treatment instructions. She placed my prescription immediately with the pharmacy and I’ll be able to pick it up the same day. Thank you!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick call backs

Thorough questions

Clear Instructions

No “cons” were specified in this review

Posted on Mar 30, 2021

So easy!

By Mara G., Seattle, WA, Verified Reviewer

I turned to Lemonaid Health during a hard time when I felt hopeless that I wouldn't be able to get my prescriptions fast and affordable without insurance and they really are just a fantastic service, and all the people I've spoken to from there have been so nice and caring.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Accessibility

Quick

Responsive

No “cons” were specified in this review

Posted on Mar 30, 2021

Helpful

By Jose P., Grand Prairie, TX, Verified Reviewer

Very easy to sign up, knowledgeable and understanding. Danielle helped with all my questions and gave lots of information.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Information

Easy

Knowledgeable

Fast

No “cons” were specified in this review

Posted on Mar 29, 2021

Awesome service

By Chelsea M., Centre, AL, Verified Reviewer

Trisha Dmytruk NP was awesome. She reached out to me in record time and heard my concerns and got me what I needed ASAP.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast service

Medical professionals that hear you out

App is very simple to use

No “cons” were specified in this review

Posted on Mar 26, 2021

Very easy and made me feel cared for

By Nicole T., Carmel, IN, Verified Reviewer

Very easy to use and my consult with the nurse practitioner was wonderful. I felt like she was very compassionate and interested in helping me. I’m glad I found Lemonaid.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Excellent information

Easy to use app

Very nice practitioner

No “cons” were specified in this review

Posted on Mar 25, 2021

Very helpful

By Emily H., Utah, Verified Reviewer

I've been using this app for a little over a year and it has been the most helpful app I've ever used. I can effortlessly get the medication I need without having to leave my house. I love this app a lot.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Accessible

Fast

Effortless

No “cons” were specified in this review

Posted on Mar 25, 2021

Wow, so nice to find a doctor willing to listen

By Dave I., North Fort Myers, FL, Verified Reviewer

After running out of my blood pressure medicine and my anxiety medicine I had to find a primary care in an area that's so busy you can't even get into the waiting rooms for months. I found this online, so glad I did. Very quick, very easy to manage, videos are great, doctor was great, we'll be doing this from now on.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy to get set up very easy

Very fast hook up connection for the video

Extremely friendly doctor that's willing to listen to what you have wrong

No “cons” were specified in this review

Posted on Mar 25, 2021

Lemonaid Health is awesome

By Mo E., Brooklyn, NY, Verified Reviewer

My first experience with Lemonaid Health was wonderful! The nurse practitioner who helped me, Nosheen Noorali, was really kind and made sure to follow up with me on the phone after our video call had to log out on my computer. The aftercare included a treatment plan and thorough messages from Nosheen and the Lemonaid Health team. Getting my prescriptions shipped was easy, and I got a tracking number for my shipment only a few hours after my video call. I'm really looking forward to continuing to use Lemonaid Health!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Comprehensive treatment

Easy and convenient

Kind doctors and nurse practitioners

No “cons” were specified in this review

Posted on Mar 25, 2021

Lemonaid is great!

By Caitlin C., Palm Desert, CA, Verified Reviewer

I get UTIs from time to time and even though I have health insurance and access to a doctor through that, I love to get treated for UTIs through Lemonaid. It’s so fast and easy. I can do it from home, which is nice especially as UTIs are so painful. It’s also really inexpensive. Such a great app, I highly recommend it!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Efficiency

Easy to use

Fast response

No “cons” were specified in this review

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