Lemonaid Health Reviews

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Lemonaid Health

Overall Rating

4.9

1473 Customer Reviews

Summary

Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.

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Customer Reviews

4.9 Stars out of 1473 Reviews
5 Star:96% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:0%
99% Recommend This Company
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Posted on Nov 19, 2022

Couldn’t be less worry free...

By Thomas S., Milwaukee, WI, Verified Reviewer

Excellent customer service, quality service, and products. No complaints. The entire experience has been pleasant from order ease and efficient delivery.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Accessibility

Professionalism

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Dec 12, 2018

Great customer service

By Wellington T., Elgin, IL, Verified Reviewer

Very easy to use without the hassle of waiting in overbooked doctor offices! Great customer service! I will use again in the future. And prices cheaper than using my own insurance! I also will be recommending to my family and friends.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 14, 2018

Super convenient

By Jen B., Florida, Verified Reviewer

I have used them for about two years on birth control refills and just today for UTI Rx. It used to be only for three months, but the last time I found it's now a one year refill. You also get to video chat with doctor or NP, so you get a personal touch. Why go sit in an office for up to an hour waiting to be seen for 5 minutes tops. I just got what I figured was a UTI (first time) and knew I would need antibiotics so of course, I went to Lemonaid. From start to video visit, it maybe took 10 minutes, and my script will be sent to the pharmacy I chose within 15 minutes after visit. Of course, if I felt I needed to be seen in person, I'd go, but when all you need is a simple prescription this is the best way ever!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 9, 2019

Take the money and run

By Harry K., Cleveland, OH, Verified Reviewer

The nurse practitioner called in the wrong prescription (I had been here before and she changed it without even speaking with me). When I tried to get it remedied, I was told by the supervising doctor that they were going to do it their way and really had no interest in what I had to say.

I would never recommend this place.

Bottom Line: No, I would not recommend this to a friend

Company Response from LMND Medical Group, Inc

Apr 10, 2019

Hi Harry, please give us a call at (415) 926-5818 when you have a moment because we can definitely resolve this for you and help you get your medicine at an affordable price.

It looks like one of our providers misunderstood your request, so we apologize that you felt we had no interest in what you had to say.

Please give us a call - we’d love to make things right!

Posted on May 28, 2019

Easy and convenient

By Eric S., Riverside, IA, Verified Reviewer

I used Lemonaid Health when I decided to get a prescription for Chantix to quit smoking. It was super fast and easy. A few minutes to answer some questions in the online form, a brief video consultation with a physician and my prescription was sent electronically to my local pharmacy. Could not have been better, saved me a trip to the Doctor's office.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 29, 2019

Extremely good service

By Phil G., Florida, Verified Reviewer

This is the first time for me using Lemonaid Health. The App is very easy to use, the appointment was quickly set up and the visit was professional and thorough. I worked with two experience medical team members, Kimberly and Emily, who were both top notch and they took the necessary time to explain how Lemonaid works and I never felt rushed. As a matter of fact, both of them helped me after the appointment addressing a change in my prescription. This is one of the best services you can get online. If you need one of their services, rest assure you will get individual attention and great service.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 30, 2019

Easy access to birth control

By Ariel P., Phoenix, AZ, Verified Reviewer

I moved out of my home state temporarily and didn't want to go through the hassle of finding a new OBGYN or primary care physician. (I'm a generally healthy person, so I didn't feel it was necessary to have a local doctor.) However, my now out-of-state doctor was unwilling to refill my prescription of birth control since I moved. This left me scrambling to find options of refilling my birth control. Through a quick Google search, I found Lemonaid and I couldn't be more relieved/happy. I waited 5 minutes to speak with a doctor through the app and they refilled my prescription after I answered a few questions.

I will say to those who want to use the app for birth control, make sure you know your blood pressure beforehand. I had to run to the nearest Walgreen's to get a reading before the app let me speak with a doctor.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 30, 2019

So fast and easy!

By Raquel B., Kennesaw, GA, Verified Reviewer

I run a business and have 2 young kids so it is hard to make appointments that can take hours at a doctors office. With Lemonaid, it was very quick and easy, and I felt very comfortable and taken care of. The app was easy to use, the visit was simple and quick, and they sent a prescription over to my pharmacy. I will be using Lemonade again!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 27, 2019

Best company I've found. One day service!

By Courtney F., Pennsylvania, Verified Reviewer

I had come to get a medication filled. I put in my request and they kept me in contact every step of the way. The doctor had messaged me through their website and gave me a ton of info on the medication. One thing I appreciated more than anything, but also so unique they give the option to send it to you and receive within 2-3 days (I personally didn't do it this way), OR you can get it filled at a local pharmacy. I have picked the local pharmacy and I had no issues and I could pick up my prescription next day! Overall the service was absolutely amazing and I'd recommend to anyone! I was not sponsored for my review, reviewing on my own and all opinions are mine.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 25, 2019

Great experience!

By Beth D., Louisiana, Verified Reviewer

I had a great experience and it was a very efficient process! The doctor was wonderful and made me feel very comfortable as I was concerned since I am a female. The doctor was very knowledgeable and took as much time as I needed! I definitely recommend them and will use them again in the future!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 27, 2019

Excellent service! Best out of 3 companies I've tried.

By John W., San Diego, CA, Verified Reviewer

Their service is amazing. The send back a message right away and get the product to me asap. I have used Hims and BlueChew and this company has the best customer service by far. I would give this my highest recommendation.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 12, 2019

What a day-saver

By Alexandra M., Ohio, Verified Reviewer

This was the best thing created this century. I took a urine test from Azo to see I had a UTI. Instead of making a doctor appt, begging to get in, then waiting, then leaving with a prescription to get filled, I just went on my phone. The wait was only 6 minutes, I saw Andre Tarin, NP, right away. Told him my issue, he immediately sent my prescription to my local pharmacy. The process was so easy and for the same price as my co-pay! ZERO REGRETS!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 13, 2019

Convenient

By Joseph S., Massachusetts, Verified Reviewer

They don’t seem to be available on weekends and things still take a while on weekdays...but it works.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 13, 2019

AMAZING, convenient, and professional

By Allyson K., Boston, MA, Verified Reviewer

Lemonaid is an amazing and convenient service. The doctors are highly professional, friendly, and make the video call completely comfortable. I would highly recommend this service to anyone looking for a convenient way to renew your birth control.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 15, 2019

Couldn’t be better!

By Meredith G., Nashville, TN, Verified Reviewer

Very happy I discovered this company! Quick, easy, convenient. No more unnecessary trips to the doctor for me! And I don’t have to worry about getting an appointment and going out of my way to get to the office. My prescription comes right to my door with no hassle. This is extremely convenient and fits in with my busy schedule. I will be recommending this to all my friends! Thanks Lemonaid Health.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 18, 2019

Excellent services!

By Sophie G., New Mexico, Verified Reviewer

I have used Lemonaid twice and have been blown away by the great service, thorough website, and inexpensive quick results. This is an excellent program that I have recommended numerous times. The nurses and doctors on staff are polite, knowledgeable, and professional. I will continue to use this service, absolutely!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 26, 2019

Been trying to stop smoking and didn't have time to get to the doctor office

By Aahley H., Youngstown, OH, Verified Reviewer

Lemonaid Health was very convenient. I was seen by Kimberly CNP, she was very pleasant, helpful, and encouraging. I was able to get my medication and began my journey to become a non-smoker so I want to give a big thank you to this company and Kimberly CNP for helping began this journey.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 26, 2019

Lifesaver!

By Emma D., Boston, MA, Verified Reviewer

I turned to my PCP for help with depression and anxiety. She, in turn, handed me a list of psychiatrists in the area. After calling over 20 and finding that providers either a) did not take ANY insurance or b) would not take on new patients, I was desperate. I don't have $600 for an intake with a psychiatrist and I can't wait 3 months to see someone who takes my insurance (a very good PPO plan for which I pay a portion out of each paycheck). My primary refused to prescribe a different antidepressant (wanting me to see a specialist) and my anxiety and depression have been particularly bad and I simply wanted to switch SSRIs and try a different approach. It is hard enough to ask for help with depression and anxiety, and then to be told that, basically, sorry, there is no help...keep calling and calling. It took so much effort just to ask for help in the first place! I was left floundering by my primary care and saw an ad for this service, so I figured I would try it. Within 30 minutes I had a video consult, I was able to ask questions, receive answers and I will be switching medications to another SSRI that will, hopefully, be better suited to me. Fantastic!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 27, 2019

Easy healthcare

By Matt L., Nebraska, Verified Reviewer

I have good insurance, but even a trip to a walk-in clinic (with quality insurance) is more than a super easy and convenient "trip to the doctor" with Lemonaid Health. Also, the customer service reps like Blain are quick to respond and friendly.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 30, 2019

I found them by accident and I’m very happy about it

By James B., Severn, MD, Verified Reviewer

I found them by accident and I’m very happy about it. Just used them for the first time for a very basic prescription. It was fast, easy, and affordable. I will definitely use them again.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 30, 2019

Great service, professional and convenient

By Hans S., California, Verified Reviewer

Primarily very convenient, they respond quickly and are reliable. It is really easy to use, call or I typically just message them and it's done, no need to think of it - as it is on the way! Prices are competitive and reasonable.

Primarily the service quality is high and reliable. One time I was traveling and missed placing an order and they sent my order overnight to help me out. I thought that was exceptional and they did not even charge me!

I can highly recommend them based on my experiences, I have had only positive results.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 12, 2019

Hans, thank you, sir. Quick and reliable online healthcare and medicine delivery is what we're about at Lemonaid Health. If you're one of our patients we're gonna do our best to help you out with overnight delivery if that's what you need. Our team looks forward to helping you again in the future.

Posted on Jul 31, 2019

Great service!

By C B., Pennsylvania, Verified Reviewer

Indeed, they’re professional, discrete, simple, no hassle. A fellow named Joshua was most helpful refilling my prescription, as well as answering other questions regarding the cost over an alternate Rx.

Much appreciated!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 9, 2019

Simple, discreet and no-hassle online healthcare is what we're aiming for, sir. I'll pass on your thanks to Joshua who works in our Scottsdale office and will take great pride in your review. Our mail-order pharmacy in St Louis, Missouri, offers great prices and speedy fast delivery, so we hope our pharmacy team managed to wow you with their service.

Posted on Jul 31, 2019

Very helpful!

By Neil C., New York, Verified Reviewer

Very convenient to use! No waiting in a doctor's office. Then having to go to the pharmacy. All done online! Shipped very quickly and discreet. Have recommended to many friends and family! Will continue to use!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 9, 2019

Sir, thank you for your thoughtful review. Convenient online prescriptions and discreet FAST medicine delivery is what Lemonaid Health's about. Our own mail order pharmacy in downtown St Louis, Missouri, ships medicines out same day for two/three-day delivery nationwide. Our packaging is plain and unbranded so as not to draw attention to it. We look forward to helping you again.

Posted on Aug 1, 2019

Saved me a trip to the doctor

By James J., Springfield, VA, Verified Reviewer

So I’m at work and have been putting off going to the doctor. I have no refills left and haven’t had an outbreak in a while. I searched online for how to buy meds since they are cheap but some looked sketchy at best. I remembered about the Lemonaid app from TechCrunch when I recommended it to my girlfriend for her birth control and wondered if it also had meds for me. I started the process online and then quickly downloaded the app and signed in. I filled out a short survey, and then paid the $25 visit/consultation fee with Apply Pay. Within an hour I was asked a follow-up question about my diagnosis and then approved. I was then sent a treatment plan with some information. I opted to have my prescription sent to my pharmacy rather than my apartment, however, they will send it directly to your door if you want. When I called CVS the automated bot said my recent prescription was received and was being processed. This process is FAST, think Amazon/Instacart/Uber. The speed and ease of doing business is the way it always should have been. The app is professional and feels polished. My interaction with Emily was a breeze.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 5, 2019

Sir, thank you for sharing your experience of Lemonaid Health and for mentioning our wonderful Nurse Practitioner Emily by name. I'll pass on your praise. We exist to make getting an online prescription fast and simple, and thank you for saying the app felt professional and polished. I'll tell our design team. As you say, if you want to pick up your medicines from your local CVS, no problem! If you want FREE fast delivery from our pharmacy in St Louis, no problem! The choice is your's and we'll make it happen.

Posted on Aug 8, 2019

BEST CARE

By Eunice H., Oklahoma, Verified Reviewer

Hello. Lemonaid is the new age birth control! This app is the best thing I have discovered! It’s affordable, convenient, the NPs are responsive, and genuinely care about you. I started the pill 2 months ago and had some side effects and quickly messaged Timothy my NP and he responded with a solution within 24 hours. Andre was my NP for my new visit and listened to all my questions/concerns and provided great customer service. I highly recommend this company! Quality affordable birth control is what you’ll get!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 5, 2019

Thanks for the review! You summed it up - Lemonaid Health is about affordable, convenient online healthcare. It's a source of pride for our team that we help women across the US get online prescriptions for birth control, and that we can ship affordable birth control directly to your door from our St Louis pharmacy. Once you're our patient we make sure that we're here for you if you experience side effects or want to change to a different birth control. We look forward to helping you again!

Posted on Aug 12, 2019

Amazingly easy

By Samantha R., Eagle River, WI, Verified Reviewer

I cannot get over how simple this was. I am on vacation and started feeling ill (which sucked enough), but I'm out of network and would have had to pay an arm and a leg just to see a doctor. Instead, I used Lemonaid, entered a brief medical history in about 5 minutes, waited to speak to a medical provider (only took another 10 minutes), and then had a face to face visit with Ms. Kimberly Hildebrant. She did a quick check-in, asked me if I had any questions, and immediately sent a prescription over to my pharmacy. I am so happy I discovered Lemonaid and definitely recommend using them!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 4, 2019

Ma'am, thank you for taking the time to leave a review for Lemonaid Health. We try to make it as simple and convenient as possible for our patients to get the care they need as quickly as possible. We're honored we were able to help you out with an online prescription, and we hope you were able to get back to enjoying your vacation.

Posted on Aug 14, 2019

Two words...Customer Service

By Dessa M., Texarkana, AR, Verified Reviewer

First visit, first impression...Lemonaid’s staff is superb! From your first point of contact, which begins with the doctor by the way (who would have thunk it?), to follow up correspondence from Patient Support, this staff is amazing! I personally highly recommend Lemonaid to any and everyone.

P.S. Lemonaid is available in ALL 50 states, yep, all 50!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 4, 2019

That's correct, Lemonaid Health is NATIONAL. So whichever state you're in, we're ready and waiting to give you an online prescription and to ship your medicines direct to your home from our own pharmacy in St Louis, Missouri.

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