Luminess Air

Luminess Air

Overall Rating

1.6

282 Customer Reviews

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Summary

The Luminess Air airbrushing system lets you create a flawless makeup look at home. However, high prices and an unclear “rent to try” program might be a reason to stay away.

Pros

  • Customer reviews indicate the product works as described for applying makeup
  • Lots of makeup types and shades to choose from
  • Long-lasting coverage when used correctly
  • Can be more subtle than traditional makeup

Cons

  • Makeup containers are small, expensive compared to competitors
  • It takes time to perfect the application technique
  • “Rent To Try” pricing system tricks many people
  • Difficult to get refunds

Customer Reviews

1.6 Stars out of 282 Reviews
5 Star:10% 4 Star:2% 3 Star:0% 2 Star:6% 1 Star:79%
15% Recommend This Company
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Posted on Jul 29, 2019

Practice makes perfect...and I love it

By Stacey W., Florida, Verified Reviewer

I've read negative reviews and I'm shocked - initially it would take a long time to reach customer service by phone (not a quick call) BUT...the last several months, I am EXCEPTIONALLY PLEASED with consistent, personal, quality attention. I LOVE my Luminess system! When you learn how to use it correctly, and maintain it, it does exactly what it's supposed to do. I love the water-based, full coverage, lightweight product. The Final Seal product makes my makeup look fresh for up to 10 hours! (And I live in humid Florida!) Color matching is easy as I adjust by blending shades. From the Primer to Foundation, Blush Color, and Final Seal, this is my FAVORITE Foundation product. There was no misunderstanding about paying for the system: I bought a cosmetic application device with auto-ship product replenishment - you simply call them to change product and/or frequency. I use it properly every day and reorder every 3-4 months. It's a fraction of other top brand liquid or powder blend products. Luminess Air Customer Service has always resolved any issues or exchanges for me. I am freely giving this review without hesitation or incentive. If you expect a quick cosmetic fix, this isn't it. It's a beauty product system - it takes time to learn proper application. It takes me 7 minutes for my full regime.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Aug 6, 2019

Outstanding

By Martha P., Arkansas, Verified Reviewer

In just a few words...I got double exposure to the sun and tan-bed, I walked 5 miles a day but I didn't think anything would work. I'm just out of luck and should just accept it. Well not now that I've finally taken the plunge and got my Luminess Air brush and my friend just dropped her jaws, said all my flaws were gone. Thank you Luminess Air brush. And it covers any tats or scares you don't want seen.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Sep 24, 2019

Good understanding

By Judi W., Missouri, Verified Reviewer

Wow! I hardly ever order by phone because the explanation sounds like Greek to me. I just spoke to (believe his name is Chris, I sure hope the name is correct), he was wonderful, explained very thorough and answered my questions. It was the most pleasant experience I have had on the phone. He was very kind. I am so excited!

Thanks.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Sep 25, 2019

Best makeup ever

By Debbie M., Terre Haute, IN, Verified Reviewer

I love my Luminess airbrush system. If you want a natural look, this is the thing for you! I am in my sixties and just recently I have been told that I don't look that age. I never got those type of compliments with my old method! It is so easy and quick to use. If you have a busy schedule then this is the system for you!

The first time I used it I was hooked. The one thing I did learn is to put the blush under the foundation for a much more natural look.

The starter kit that comes with it is awesome! Everything you need to get started. I am wondering where to order just the foundation though? But I am sure this company will not disappoint me! The first order has been amazing! Thank you Luminess!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Oct 23, 2019

Luminess Air brush

By Pamela C., Ravenna, OH, Verified Reviewer

I ordered the air brush and it really worked well. Color #3 matched my skin tone and really covered all blemishes and age spots. The bronzer is beautiful. The eye shadow is fine and it really was easy to use. Only, being 70 years old, my wrinkles are just too deep to be covered up. So I requested a return. Luminess was very helpful and returned my purchase price.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Oct 30, 2019

Love the product

By Rena L., California, Verified Reviewer

I must say that I absolutely love this product. I am close to my 50's, I have rosacea and dry skin. I have been using this product for about a year now and I have found that I absolutely love it! I am not comfortable applying makeup and would rather just not wear any at all. But since society thinks that all women should wear makeup I attempt to wear makeup. I have made every mistake there is while applying makeup, and I have discovered that with Luminess I have very little issues to worry about. Yes, when I first purchased the product I used the wand to close or didn't keep my hand moving around thus creating blotchy uneven tones or wet streaks, but if you do follow the instructions your makeup will look perfect. I have used the 4 in 1 foundation and the mystic. I prefer the 4 in 1 because it covers my rosacea better. With any new product, you need to practice applying it. I have not used the blush or the eye shadow because frankly, I'm scared too, but who knows, maybe someday I will get the courage to try that too.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 17 People Have Voted

Posted on Jan 6, 2020

I like it

By Chris G., Springfield, MO, Verified Reviewer

Well, my first week didn't go so well but when I called Luminess, the lady asked what I didn't like. After explaining, she told me what I needed and it has worked out fine. During the first week of trials and big errors, I had to explain to my clients that I was trying out new makeup. They were very understanding. I once had a face that looked like my head lived in Florida. I went back to my old makeup for a few days and then went back to Luminess. This time I put my glasses on when I picked up the small bottle of bronzer and realized I had put eye shadow over my entire face!! (I thought it was like a bronzer we might use in the summertime for a little extra color. How embarrassing! It was 2 weeks before I could admit what I had done to my best friend!)

Anyway, I just called them again a few minutes ago to tell them I have way too much makeup and I needed to change the frequency and the man set it for every 4 months. Not sure what the final charges up to this point are but I will check it out.

The best thing I like is that I don't have makeup all over my fingers like the old bottle kind.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 19 People Have Voted

Posted on Apr 20, 2020

It is WORTH every penny.

By Shannon C., Toronto, Canada, Verified Reviewer

This is not a scam. Worth every penny. I’m in Canada and had to pay American plus duties and shipping. I’m not a consultant as they don’t have consultants here. I noticed my best friend doing her makeup on a girl's weekend away and was intrigued. She said, "Let’s do your make up! See for your self!" I looked like a freaking Goddess. I had zero makeup game. Shaky hands. The following week happened to be Black Friday. I still paid more, but got a deal! And all that makeup which requires only a few drops so it lasts forever! I have a flawless face. It’s buildable, meaning I control how much I put on. A little for sure natural looks or more for a glam look for the evening. I have makeup game now. I’m not a bot or affiliated in any way with the company. I’m a real person who can’t say enough good things about the system and the products.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Jun 2, 2022

I love my new air brush

By Maribel M., Manchester NH, Verified Reviewer

I am really happy with the make-up and everything works great.

Covers my freckles and age spots. I can't believe I found the perfect foundation for my face.

I have nothing negative with my order and my perfect foundation.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

TV

Online

Friend

No “cons” were specified in this review

Posted on Nov 30, 2015

Buy it from QVC

By Gina Peavler , Checotah, Oklahoma

I didn't buy mine from the TV infomercial. I bought it from QVC, on 5 payments. And can reorder makeup. I also had a month to return it if I didn't want it for any reason. No problems, nice customer service, and no misleading lies. I did call the infomercial thinking that it was on sale for $20.00 and hung up on them when they got to the payment part. I had heard enough BS by that time. If you want a good experience and want to buy one then I recommend you call QVC. I buy a lot of items from them and after 15 years, I've never had any problems, even with returns.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 83 People Have Voted

Posted on May 12, 2016

A great product

By Elsa Velazquez, Denver, CO, Verified Reviewer

I was desperate to find makeup that looked more youthful and gave me that "healthy glow" and am very happy to say Luminess did that. I am 38, have melasma, and had very bad acne (active and scars). At first, I thought I was reacting to the Luminess makeup, but went to a dermatologist and they said the makeup was fine, and gave me a different prescription and now my face looks great. I like how it applies so evenly, though it took some time to practice and to figure out what colors to use.

The only reason I gave it four stars and not five is because I bought some colors in the silky formula, I didn't know they had matte formulas, and they don't accept returns on unopened products. My only recommendation would be to make sure to watch the training videos before purchasing, so that you know what is available and what you need before placing an order. My airbrush wand did break but they replaced it at a minimal shipping fee (which I think is unfair but I did get a brand new one).

This second wand seems to be much better. I also call them in the middle of the day, when they have lower call volumes, and I make sure to keep very detailed records and people I spoke to about my specific purchases (just like any smart consumer would) in case I ever feel they are overcharging me. I was scared because I first ordered my expensive product THEN read all the reviews, but I can honestly say I have had a great experience with the product (once I mastered the color matching and application) and am getting a lot of compliments at work and even my dermatologist now says that my acne was "in my head."

I am also taking short term antibiotics, and underwent micro needling and chemical peels, so overall am taking really good care of my skin. The makeup, any makeup, can only do so much, but I really think this product is revolutionary and looks beautiful (as long as it doesn't get wet). Try not to cry when you are wearing it, or let rain or water splashes fall on you for about an hour after application. After that, it seems to just meld into the skin and form a beautiful, light, healthy skin looking, coverage.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 49 People Have Voted
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