I've read negative reviews and I'm shocked - initially it would take a long time to reach customer service by phone (not a quick call) BUT...the last several months, I am EXCEPTIONALLY PLEASED with consistent, personal, quality attention. I LOVE my Luminess system! When you learn how to use it correctly, and maintain it, it does exactly what it's supposed to do. I love the water-based, full coverage, lightweight product. The Final Seal product makes my makeup look fresh for up to 10 hours! (And I live in humid Florida!) Color matching is easy as I adjust by blending shades. From the Primer to Foundation, Blush Color, and Final Seal, this is my FAVORITE Foundation product. There was no misunderstanding about paying for the system: I bought a cosmetic application device with auto-ship product replenishment - you simply call them to change product and/or frequency. I use it properly every day and reorder every 3-4 months. It's a fraction of other top brand liquid or powder blend products. Luminess Air Customer Service has always resolved any issues or exchanges for me. I am freely giving this review without hesitation or incentive. If you expect a quick cosmetic fix, this isn't it. It's a beauty product system - it takes time to learn proper application. It takes me 7 minutes for my full regime.
Bottom Line: Yes, I would recommend this to a friend
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