Noom Diet Reviews

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Noom Diet

Overall Rating

4.0

1316 Customer Reviews

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Summary

Noom is an app-based personalized weight loss program that wants to permanently change your relationship to food. Thousands have used Noom to successfully lose weight, but the level of support you’ll get from the Noom online community can vary considerably.

Pros

  • Proven effective as a weightloss program for thousands of users
  • Makes it possible to track your daily food and fitness choices
  • Provides community support in a virtual setting

Cons

  • Included eating guide doesn’t suit all diet strategies
  • Online coaches and goal specialists can vary in quality
  • More expensive than many app-based weight loss plans

Customer Reviews

4.0 Stars out of 1316 Reviews
5 Star:56% 4 Star:18% 3 Star:5% 2 Star:4% 1 Star:15%
77% Recommend This Company
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Posted on Sep 13, 2018

Requests to cancel - ignored!

By Ashley J., Dallas, TX, Verified Reviewer

The cancellation was requested but ignored. Do not sign up for this company, as like all the other reviews they tell you to reach out to your "coach," AKA a robot. And those cancellation requests are ignored, and you have no way to remove your payment information or prove that you canceled because their messages are not time-stamped on their app. SCAM.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 21 People Have Voted

Posted on Nov 27, 2018

I can't cancel my Noom membership

By Sylva S., Arizona, Verified Reviewer

When they acknowledged my membership, I responded to their email asking to discontinue my membership. They still charged me $99, and I can't get in to cancel or ask for a refund. They send you around in circles going from your iPhone to your computer.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 21 People Have Voted

Posted on Jul 25, 2019

Noom changed the way I eat

By Andreea C., Belgium, Verified Reviewer

You completely missed the whole point of Noom in your article...that is obviously written by people that have not completed the program.

Noom changed my relationship with food! I lost 11kg (24 pounds) in 3 months, without "dieting"...

Noom is about behavioral change and not about calorie control. It is, of course, important to eat less calories, but that is coming naturally when you change your behavior based on a deeper understanding of your relationship to food and of the physiological processes behind your metabolism...

Color code is not about healthy or not healthy, color code helps you learn how much of a certain food your diet should contain...nuts are healthy, absolutely! And you learn this...but if you eat nuts all day you will gain weight, because they are calorie-dense...that’s what the color code means.

The whole philosophy is that you should eat what you feel like...no restrictions (that’s where diets go wrong), but you need to listen to your body - for example, first bites are always the best...the bites at the end, when you’re struggling to finish a big burger - not worth the calories!

Anyways, I wholeheartedly recommend Noom! It’s based on science, not on skinny celebrities illustrating the miracles of drinking cabbage juice...

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 21 People Have Voted

Posted on Jul 29, 2019

Free is NOT free

By Sally G., South Carolina, Verified Reviewer

Canceled well within the "free" time frame, two weeks later a $59.00 charge popped up on my charge card. Having to go through hell trying to get it off of there. Having to go through CC because there is no one to talk to "live" at Noom.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 21 People Have Voted

Posted on Jul 10, 2018

Scam!

By Sam M., Canada, Verified Reviewer

What a SCAM. Don't sign up! After less than 14 days they debited my account over $200. There's no number to call for a refund, and the app is a joke. If they were worth it, they wouldn't need to charge a stupid amount of money out of the gates. Greedy and pathetic.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Aug 25, 2018

Help, they just took $159 out of my account!

By Kim B., Alabama, Verified Reviewer

I like the program but they just sucked out $159 out of my account. I didn't even see that price on the list of what would it cost it would cost me. I can't get a hold of them, so I guess I'll just call my bank and tell them to not pay them that amount of money. I really do like the program, but I can't afford $159, and I don't even know what that gets me. And the pedometer on the program is not good; if it's really cloudy out it doesn't work. I would not recommend this program to anyone unless you know exactly what you were paying. I definitely would not recommend this to anyone.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Apr 9, 2019

BEWARE!

By Dana D., Riverhead, NY, Verified Reviewer

When my free trial ended, Noom charged me $89.65 for what was supposed to be a $59 a month subscription!

When I messaged my coach saying I wanted a refund and to cancel my subscription I got a computer-generated response that they had canceled my automatic renewal but NOTHING about a refund! I then found out that after your free trial is over, they will not refund any charges! WHAT! No matter what number you call you just get a recording telling you how to cancel your automatic renewal.

SO BEWARE, they are going to charge you a lot more than they say and do not refund that charge you were told about!

Also, it’s been nine days of following the program religiously without losing an ounce.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Jun 22, 2019

This company is a scam, don't do it!

By Dennise M., New Jersey, Verified Reviewer

This company is a scam! HORRIBLE! When I first installed this app, it asks you what you’re willing to pay. I paid $3 for something that I thought would be a plan worth $3, nothing elaborate, but something simple. In the process, I was never told about a trial period or a $129 fee. There is no customer service to get ahold of or anyone to talk to. Everything is through email and NO ONE IS GETTING BACK TO ME! This is not how you get a company started, by scamming people out of their money and be deceiving in the initial process when downloading the app. There were was never a period where I was informed about a $129 fee. I’m a single mom and cannot afford $129!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Jul 8, 2018

Not for busy people (Noom)

By Cynthia S., Illinois, Verified Reviewer

On the 15th day early in the morning, my card was charged 135.00. WOW! I was furious. I was going to cancel on the 14th day. I just do not have time to enter everything I eat and read all these articles and pep talks. This was not worth my $135.00. I could get what they are talking about from health magazine. RIP OFF. Now am stuck with six months of something I do not want.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 19 People Have Voted

Posted on Aug 20, 2018

Total scam! I can't cancel and I can't reach humans.

By Paula L., Pasadena, CA, Verified Reviewer

I wanted to cancel this immediately. I can’t reach a human; there are no phone numbers, or email addresses on site. The customer service phone number listed says “the mailbox is full.” I tried looking for corporate information to contact and nothing is online. It is a subsidiary of craft, for which there is no contact information. Credit card information was given to them, so I must cancel the credit card to get out of this contract.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 19 People Have Voted

Posted on Aug 27, 2018

Do not even try it

By Afi M., Nags Head, NC, Verified Reviewer

They will take your money. I wanted to try it. They said I can cancel anytime. Nowhere did it say that they will charge me $159 after my trial. To me, if you can cancel anytime, it means there will just be monthly charges. They lied. DO NOT let them trap you!

Scam, and hard to get in touch with! Maybe the BBB will help me.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 19 People Have Voted
Showing 56-66 of 1316

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