Summary
Nucific BIO X4 is a probiotic-based nutritional supplement that’s claimed to help improve digestion, suppress appetite, and support your weight loss efforts.
Posted on Feb 11, 2019
Like many others, after watching the video I decided to place an ordered. It was said in the video and on the website that it’s $49 plus free shipping. I was CHARGED for shipping! Before I can be done, there were tons of advertisements. Geesh, just let me try the product first before being so pushy on the many other sales.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Feb 12, 2019
Hi Kelly, Naomi here from Nucific. Thank you so much for your valuable feedback with our ordering process and I'm so sorry to hear that you experienced a glitch in our system while checking out. I also wanted to clarify that we offer multiple deals at checkout to make sure that our customers are receiving the best deal possible. Please e-mail me at Naomi.Benson@nucific.com and I can assist you with receiving a refund for the shipping that you should have not been charged for. I'm so sorry for the inconvenience but I look forward to hearing about your experience with Bio X-4. Thank you!
Posted on Feb 12, 2019
I have sent four emails with concerns and questions regarding BIO-X4 and not one has been answered. I ordered a 3-month supply, both my daughter and I are having issues. I am disappointed that nobody will return my emails. I have tried different email addresses still no response. Will not recommend this product.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Feb 13, 2019
Hello Cindy, I'm Naomi from Nucific. I'm so sorry to hear that you have not received a response from our Customer Support team. While we do try to check our e-mails within one to two business days, our inbox can be backed up periodically. I'd like to give you my personal e-mail so you can contact me directly. It's Naomi.Benson@nucific.com. I check this e-mail every business day. I'll keep an eye out for your e-mail! We also have a Customer Service phone number, you can call us at 888-679-5520. Again, so sorry for the inconvenience. I look forward to hearing from you and making this right!
Posted on Feb 16, 2019
I purchased a three-month supply of BIO-X4 recently. I've taken as directed for about 10 days and now have extremely difficult to control heartburn.
I feel like an idiot, as I usually view such products with skepticism. Perhaps it was Dr. Amy Lee's spiel that lent some credibility to BIO-X4 which influenced my purchase.
I wish now I had stuck to my convictions and not made such a poor decision.
I would not recommend this product.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Feb 19, 2019
Hi Leslie, I'm Naomi from Nucific. Thank you so much for taking the time to leave an honest review about your experience with Bio-X4. We do always recommend that our customers consult their primary physician prior to beginning any new product. And as with all products, we do understand that they may work well for some and not for others...But this is why we wholeheartedly stand by our 90-Day Money Back Guarantee! Please e-mail me at Naomi.benson@nucific.com and I can begin the refund process right away. Again, I am so sorry about the disappointment but I look forward to hearing from you and making this right!
Posted on Aug 27, 2019
I have used it for 50 days and can't keep going. Constant upset stomach, gassy and pain, and also very jittery. Really wanted this to work but I am throwing in the towel and I can't continue to be uncomfortable.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Sep 16, 2019
John, I'm very sorry that this was your experience with BioX4. Thank you for giving the product a try and I ask that you email me at Naomi.benson@nucific.com so I can get your refunded immediately.
Posted on Sep 12, 2019
I have been taking BIO X4 for just about a month now and did what was recommended. I am eating healthier and have been going on walks with my kids but haven’t noticed any changes with my digestion issues and I feel more bloated since I’ve started taking this product. I was so excited to try it out and thought this would be all I needed and I would finally have my body back to how it was before having kids. And have the energy boost I need to keep active throughout the day and be able to run around with my kids but since starting BIO X4 my energy levels have stayed the same.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Sep 16, 2019
Hi Stephanie, I'm Naomi from Nucific. I'm so sorry to hear that you are not experiencing the results you had expected since using Bio-X4. As with all products, we do understand that they may work well for some and not for others but this is why we honor our 90-Day Money-Back Guarantee. I also wanted to mention that because Bio-X4 does contain various strains of probiotics, it is common to experience Die-Off symptoms that can sometimes include bloating. If you would like to return your order of Bio-X4, just e-mail me at Naomi.Benson@nucific.com and I'll begin the refund process right away. Thank you so much for your honest review and I look forward to making this right!
Posted on Oct 11, 2019
I have taken the product for about 2 weeks. With each day I have become more and nauseated until finally full-blown vomiting for hours. I called customer service and they recommended I try it longer. Not happening.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Oct 14, 2019
Christine, I'm very sorry that this was your experience with Bio X4. That is not a typical side effect of the product and as always, we ask that our customers consult their physician prior to starting any new supplement. If you have yet to stop taking the product, please stop immediately. Please email me at naomi.benson@nucific.com so I can fully refund your order.
Posted on Dec 3, 2019
I've stuck with this product for several months. Tried to get a refund but was told to double my dosage and see if that helps. They've victimized me with the 90-day refund and I'm considering small claims. This appears to be a scam and although as said, I continue to take 3 per day and it hasn't done anything.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Dec 4, 2019
Hi Ken, I'm sorry Bio X4 did not work for you. We will always stand by our 90-day money-back guarantee so I'm sorry your experience with our refund policy did not reflect this. Please email me personally at naomi.benson@nucific.com and I'd be more than happy to issue you a full refund.
Posted on Dec 4, 2019
Purchased the 6 bottles deal for the wife and I to try with high hopes. We started mid-Sept and we both have not seen any results. Makes me horribly gassy. Thought it was just a phase and it will pass. It has only gotten worse. The only weight loss was from the constant diarrhea I got, and still have. Again, thought it was a phase and would pass...it didn't. I still eat a lot and have cravings. My wife is gassier now too but is ashamed to admit it. Said she doesn't feel a difference from before and after starting.
I emailed customer support to initiate the "90-day money-back guarantee, no questioned asked" but I was told:
"We are happy to honor our 90 day Money Back Guarantee, however, we do require all purchased items (empty/used bottles) to be returned back to us in order to receive your refund.
If you do not have all your items to return, you may not receive a full refund. Once we do receive your return, and our receiving team physically inspects your package, we will issue you the appropriate refund within 3-5 business days."
WHO KEEPS EMPTY BOTTLES! That's some BS.
Buyer beware, their 90 days, no questions asked guarantee is very misleading.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Dec 5, 2019
Hi David, thank you for taking the time to share your feedback. As it is industry standard, we do ask that you return the products if requesting a full refund, as to ensure that you gave the product a fair trial. As an extra convenience, we offer a 40% refund to customers who do not decide to send back the product containers. I am so sorry for the confusion. I will personally ensure you get a full refund; please email at naomi.benson@nucific.com and I will begin the refund process, no need to send anything back. As for the efficacy of the product, we understand that everybody is different so Bio-X4 may work for some but not others. This is why we will always honor our 90-day money-back guarantee. I look forward to your email to make this right! Apologies for any inconvenience or confusion we may have caused.
Posted on Jan 13, 2020
I am very unhappy with Nucific's online business practice. You order on their system and it constantly offers more discounts but keeps stacking each order without dropping the prior order. It is a terrible scam. Prior to even trying the product, you are already feeling like it’s fraud. I sent them a message immediately advising I only authorized one order at the price of $138. But they sent all orders and charged for each order. They sent them after I notified them and canceled them. This is definitely not good business practice and I am surprised that a doctor would get involved with this type of business.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Jan 13, 2020
Hi Sally, I'm very sorry to read that this is your perception of our company. I want to start by saying that we would never authorize false or additional charges on your credit card. It sounds like you may have accidentally added products that we offer at a discounted price to your cart. These products do not replace the items in your cart, but instead, are add-ons. I want to apologize for the confusion and inconvenience. Please email me at naomi.benson@nucific.om and I'd be more than happy to assist you with a full refund and hear more about your checkout experience.
Posted on Jan 21, 2020
I have had this product since December 2, 2019 and I have been taking 6 pills a day and I haven’t seen any results, and I eat healthily and exercise 5-6 times a week.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Jan 22, 2020
Hello, thank you for giving the product a try. I'm sorry you haven't seen the results you were expecting. I have gone ahead and initiated a refund for your order; please expect a confirmation email within the next 1-2 business days. If you have any other questions, please don't hesitate to reach out to me at naomi.benson@nucific.com.
Posted on Jan 24, 2020
It took almost a month for my package to arrive. I was anxiously awaiting for it since this was only my second order (first order had no problem). I was very disappointed to first be charged customs on it (over $20 Canadian) and then to open the package and only find one bottle instead of the three I re-ordered!
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Jan 27, 2020
Hi Ray, I'm very sorry for the error in your order. I've gone ahead and escalated your issue to our Customer Service team. Please expect an email confirmation within the next 1-2 business days. Again, I want to apologize for the inconvenience and if there are any outstanding issues, please email me at naomi.benson@nucific.com and I'd be more than happy to assist you.
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