Summary
Nucific BIO X4 is a probiotic-based nutritional supplement that’s claimed to help improve digestion, suppress appetite, and support your weight loss efforts.
Posted on Feb 3, 2020
I took it religiously since I got it, 3 times a day for a week, and every day got worse. First it was nausea, then severe constipation, even with all the water I drink daily. Stool softeners did not help and horrible abdominal pain finally made me stop taking it. Ugh, definitely not going to try it again.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Feb 4, 2020
Hi Vickie, I'm very sorry to read that this was your experience with Bio-X4. These are not typical side effects of taking this product. As always, we ask that our customers consult their physicians prior to starting any news supplement to ensure that they are the right fit for them. I have escalated your issue to our customer relations so please expect a follow-up email from them within 1-2 business days regarding your experience. Again, I want to apologize that this was your experience with our Bio-X4. Please email me at naomi.benson@nucific.com in the meanwhile and I can get you fully refunded for your order.
Posted on Feb 8, 2020
If I could rate this company a zero I would. Terrible terrible customer service. I already didn’t trust the company before my product shipped. I ordered 1 bottle for $49 and said NO about 6 times to any additional products or offers. Despite that, my bank card was charged $49 TWICE and $99 once! When I reached out to the customer support, they said there was nothing they could do. Absolutely ridiculous. I now have FIVE bottles and I feel like I can’t even trust the product when the service I got was so horrendous. Very very disappointed in this company and the way they handled, or lack of handling my experience.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Feb 10, 2020
Stephanie, I'm very sorry this was your experience with our checkout process. We would never charge our customers more than what they had approved of, as this is highly unethical. Please email me naomi.benson@nucific.com so I can further look into your account and your order. Looking forward to hearing from you soon.
Posted on Apr 20, 2020
I went to get 6 bottles for the $199 price just two days ago, then as soon as I clicked "confirm" they gave me the confirmation with almost $300 charge for two orders of 3 and 6 bottles!
I NEVER confirmed or authorized that payment!
I called and they said to email because no one is working there to pick up phones.
I emailed AND used their online form with details of my order and asked for them to cancel it.
As of today, I have heard nothing, just an automated email that they have shipped the order already! I am SO upset. I will contact my credit card and leave them bad reviews!
Horrible that they take advantage of people like this at such a terrible time too. Shame on them!
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Apr 21, 2020
Hello, I want to start by apologizing that this was your experience with our checkout process. It sounds like you may have added additional products into your order, that we offer at a discounted price. We would never charge additional fees without your authorization. Please email me at naomi.benson@nucific.com and I can look into your account and get you refunded for any extra orders. Thank you and I look forward to hearing from you soon.
Posted on May 6, 2020
I’ve been on this product for 1 week and so far I’ve been running to the toilet every 20 minutes, my back area hurts and I have to use Desitin...
My stomach hurts and is extremely bloated...
When I decided to pay for this product the website tried to force 3 bottles on me, but I kept pressing for the one, just to see if I’ll get good results. But my hunch was right - bad results.
I do not recommend this product at all.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
May 7, 2020
Hello Jose, we're sorry to hear about your experience. We always recommend speaking to your primary physician before starting a new product to ensure it is right for you. Some of our customers see a difference in 30 days, while others may see results in 90 days. We understand that everyone is different which is why we offer a 90-day money-back guarantee. I've gone ahead and initiated a refund for your order. Please keep an eye out for a confirmation email. If you have any other questions or concerns, my email is naomi.benson@nucific.com. Thank you!
Posted on Apr 13, 2021
Neither Nucific BIO X4 nor Probiotic Complex have worked for me. My cravings have increased, my gastric reflux and IBS have increased.
Length of Use: Less than 3 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
Products didn't work
Cost
Additional bottles were sent without ordering them
Company Response from Nucific, LLC
Apr 14, 2021
Hello Eileen. My name is Naomi, I am from Nucific. I am sorry to hear that you aren’t seeing positive results with Bio X4 or Probiotic Complex. We always recommend that you continue to use the product for the full span of your 90-day Money Back Guarantee to see the absolute best results. Other customers in similar situations have seen success by increasing your daily water intake and avoiding processed foods. As well as adding raw vegetables to your diet such as asparagus, garlic, dandelion greens, chicory root, artichokes, and onions. These vegetables contain natural prebiotics, which can greatly improve the effectiveness of your supplements. If you are still not seeing your desired results you may return it for a full refund. As always, we highly recommend consulting with your primary physician if you have any health concerns with adding a new supplement to your regimen, to see if it will be a good choice for you. If you have any questions, please feel free to email me at naomi.benson@nucific.com. Have a great day.
Posted on Oct 4, 2021
I just opened my box of three bottles and the middle one is broken with the pills all in the broken glass. The other two bottles have a dusting of glass all over them. Not a good start.
Length of Use: Less than 3 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
Product is unusable
Company Response from Nucific, LLC
Oct 5, 2021
Hello Karen. My name is Naomi, I am from Nucific. I deeply apologize for the condition that you received your order in. I would like to escalate your review to our Customer Relations team so that an agent can provide you with personalized care and ensure you receive a replacement. Please email me at naomi.benson@nucific.com. I look forward to hearing from you soon. Have a great day.
Posted on Feb 3, 2023
Saw a post on Facebook and ordered one bottle, wanted to try and agreed to pay for one bottle. After my order process was done, a spinning wheel came up and it said I won 3 bottles for $99. I closed that page because I didn’t need it. But the next morning (within 7 hours difference) I checked my email and I had two confirmations show up. I called customer service and they were not able to cancel because it had shipped already, but they offered to give me 40% off and keep the products. My trust in that company has already gone by them cheating that part from customers. I returned all 3 bottles with pay my own shipping. But I still have the first bottle and I don’t see any benefits or weight loss or energy. I feel normal. I would not recommend it to my friends, and please be aware to check your email right away and call customer service to cancel their forced purchase.
Length of Use: Less than 3 months
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
Not being honest
Can’t satisfied customers
Waste of money
Company Response from Nucific, LLC
Mar 7, 2023
Hello, my name is Naomi. I am from Nucific. I am very sorry to hear about your experience. Our additional offers are limited promotions given to every customer as a "Thank You" for your initial purchase and to provide you with more product at a lower price. These offers do not replace the original order but are added to it. These offers also have a clear button to be declined. We always recommend that you continue to use the product for the full span of your 90-day Money Back Guarantee to ensure the absolute best results. Other customers in similar situations have seen success by increasing your daily water intake and avoiding processed foods. As well as adding raw vegetables to your diet such as asparagus, garlic, dandelion greens, chicory root, artichokes, and onions. These vegetables contain natural prebiotics, which can greatly improve the effectiveness of your supplements. While many of our customers enjoy our formulas, we understand that they may not be for everyone. For this reason, we stand by our 90-day money-back guarantee. If you find that the product was not for you, it can be returned for a full refund. If you ever have any questions, please do not hesitate to reach out. My email is naomi.benson@nucific.com. Have a nice day.
Posted on Feb 10, 2016
I have not tried the product yet, but the ordering process heightened my fears. Hope this turns out to be legit and good. If not, will cancel through credit card. I placed the order, saw the charge come through immediately on my phone alerts. But the web site said I was not done with orders and took me through at least 5 more pages of additional product offerings at high discounts, with what I would describe as very aggressive product pushing techniques that included no obvious way to decline additional offer and not knowing if your original order had been accepted or not. I knew charge had been made but website basically screamed out otherwise. Bad, bad taste in my mouth, with such pushy marketing, severely diminished my trust. If it wasn't because science and convenience behind this single tablet makes sense, I would have not proceeded. Hope product does work. I will repost once I use.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Feb 16, 2016
Hello Lagordis, thank you very much for taking the time to provide your feedback, it is truly helpful in improving our customer experience. I am very sorry for the confusion in our ordering process, we like to offer our first time customers special discounts so that they receive the best value. Trying our products is risk free, as we always honor our 90 Day Money Back Guarantee. Please do not hesitate to email me at naomi.benson@nucific.com if you have any additional questions or concerns, thank you.
Posted on Feb 22, 2016
I never write a review but I do read some before I purchase something like this. There were barely any bad reviews when I bought this product and now there are a few. Let me add to that small pile.
Been taking the product now, everyday, for about 3 weeks. It does help you use the restroom like it claims but that's about it. I'm craving sweets MORE now and getting hungrier faster, probably because of the bathroom usage. I was proud I lost 5 pounds the old fashioned way before I bought this product and so far I'VE GAINED it all back! A pill that will be the answer to the weight issue makes me wonder whose weight issue? A constipated fitness trainer's bathroom issue? The bottle even states at the bask may take more than one pill per meal, so technically you don't even know how many pills you need,
I will keep taking it to reach the whole 60 day result in but so far it isn't worth it.
Anyone can lose weight through exercise and eating less carbs, this pill does nothing but give you false hope that you have help.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Feb 23, 2016
Hello Jessica, my name is Naomi and I am the Customer Care Manager here at Nucific. Thank you for taking the time to leave us your feedback. I am sorry to hear that you have not achieved the results you expected with Bio X4. It often takes at least a month to experience more long term benefits such as weight loss, so I do encourage you to keep taking it. If you decide that you are unsatisfied with your results after 60 days, please contact me directly so I can extend our 90 Day Money Back Guarantee to you. My email is naomi.benson@nucific.com. Thank you!
Posted on Feb 23, 2016
I have only taken one capsule and I have terrible indigestion and gas pain. My stomach is visibly bloated to the point that I simply cannot eat a bite. I followed the directions completely, taking it with 16 ounces of water before eating. I have already been taking a very strong probiotic for several months, so I don't think that my stomach being upset is related to the Probiotics in Bio X4. I will try again tomorrow, but I'm afraid that my system may not be able to tolerate the ingredients. I am not going to rate the product yet. I will give it another try tomorrow.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Mar 1, 2016
Hello Pam. My name is Naomi Benson and I am the Customer Care Manager here at Nucific. I am so sorry that you seemed to have such an unpleasant experience. I surely hope that you are feeling better now! I definitely want to hear more about your situation to figure out if it is related to the supplement.If so, I will most definitely refund your money. Please shoot me an email at naomi.benson@nucific.com. I look forward to talking to you.
Posted on Mar 15, 2016
Almost immediately after starting BIO X4, I developed very frequent loose stools with a lot of gas. Every time I ate anything I would immediately get stomach cramping. After taking the pills for 2 weeks I stopped. That was 2 weeks ago and I am still having frequent loose stools. I did lose a few pounds and my appetite decreased. I did email a customer care counselor. She told me that I was experiencing a "die off," and that it should resolve in a few days. Unfortunately it hasn't.
Bottom Line: No, I would not recommend this to a friend
Company Response from Nucific, LLC
Mar 16, 2016
Hi there Jan, Naomi here with Nucific. I am so sorry to hear that you are having uncomfortable symptoms with Bio X4. While the majority of our customers are very happy with their results, we do understand that Bio X4 may not be for everybody. For that rare instance, we always stand behind our 90 Day Money Back Guarantee. Please email me directly at naomi.benson@nucific.com so that I can quickly process a refund for you. I look forward to hearing from you.
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