PetGentle Review: Will It Train Your Dog?

By HighYa Research Team
Published on: Feb 11, 2019

PetGentle is a battery-powered dog whistle and flashlight marketed as a tool you can use to train your dog not to bark in situations in which he or she shouldn’t be barking.

The device leverages your dog’s distaste for high-pitched noises to correct his or her behavior.

As a former dog owner of a particularly loud-mouthed terrier, I can tell you from personal experience that there’s nothing more frustrating than having your pup unleash a powerful burst of barks during nap time when the mailman arrives.

In theory, PetGentle seems like a pretty effective tool. In this review, we’ll analyze how the device actually works, how much it costs and how it compares to other similar dog whistles.

How the PetGentle Works

Dog owners with vocal pups who seem to bark at the wrong time – or anytime – during the day can quickly reach their patience’s breaking point. Mailmen, car doors shutting, cats walking through the front yard – they're all triggers for barking.

To think that a device like PetGentle can be the solution to this problem can be a huge relief. After all, their website claims:

“Unwanted behaviors can be frustrating and even embarrassing … PetGentle handheld dog trainer makes it easy. (It) gives you control of the situation so you can train, treat and repeat your way to a better relationship with your four-legged friend.”

The PetGentle an ultrasonic noise emitter (inaudible to humans) and a flashlight. Their site says you can use both of these to get your dog’s attention amid his or her poor behavior – barking, for example. The flashlight has a continuous beam and a strobe option.

Basically, the site says that when your dog is losing their mind over the mailman knocking at your door, you activate the device’s ultrasonic sound.

Since your dog despises the sound, he or she will stop his behavior (in theory) and focus on the very ultrasonic noise it wants to stop.

Should he or she seem undeterred by the sound, you can push the sound button again and activated the light. This two-sense approach should be enough to distract your dog from barking.

The product’s website says that the sound is “100% harmless to dogs & safe to humans.”

Pro tip: The device ships with a 9-volt battery.

Do Dog Whistle’s Help With Barking?

The big question with this device is whether or not it’s actually effective in training your dog not to bark in situations in which he or she normally barks.

According to dog walking site Wag!, the key to using these devices is to reward your dog as soon as he or she exhibits the behavior you deem positive. So, when your dog stops barking after you activate the PetGentle ultrasonic sound, provide them with a treat.

If your pup doesn’t do what you want when you activate the whistle, do it again and, if need be, use the light in conjunction with sound. Consistency is the key to changing behaviors – go through the same process every time your dog bakers when you don’t want him or her to bark.

“Repeat this procedure every time your dog barks in an unwanted fashion. Remember to be consistent. Eventually, your dog will associate excessive barking with the unpleasant sound of the whistle,” Wag! notes.

Based on what we’ve read on Wag! And what we’ve heard from experts, using a device like PetGentle is a legitimate way to bark train your dog.

PetGentle Pricing and Return Policy

When we wrote this review, PetGentle offered five different prices based on how many devices you wanted to buy:

  • One device: $39.95
  • Two devices: $69.95
  • Three devices: $94.95
  • Four devices: $114.95
  • Five devices: $119.95

What was interesting is that, while we were on the checkout page, a pop-up window with a Wheel of Fortune-style wheel spun around and stopped on a $10 discount that the site added to our shopping cart. Because of this, our PetGentle cost $29.95 instead of $39.95.

Shipping is between $2.95 and $6.95 depending on how many devices you buy.

The site also advertised a 90-day, money-back guarantee that said you could send your PetGentle back within 90 days to get a full refund. You’ll have to pay the shipping to send it back, though.

We read through the fine print to find more information about the return policy and all we could find was an email address: support@petgentle.com.

We called the customer service line 833-501-3407 and received a message telling us there weren’t any agents available to help us.

Based on this experience, it may take some time for you to get your return process, so keep that in mind.

How the PetGentle Compares to Similar Devices

You have two main choices when it comes to dog whistles: battery-powered and breath-powered. You can either push a button or blow into a whistle.

We went to Amazon to find the top-rated battery-powered and breath-powered whistles and found the following two items:

  • MightyPaw Training Whistle: $7.99; 3.9 stars from 54 reviews
  • Modus Ultrasonic Dog Trainer: $31.99; 4.4 stars from 79 reviews

Based on our research of dog whistles, we don’t see any performance differences between a mouth whistle and battery whistle. Both seem to serve well the purposes of training your dog not to bark.

That being said, the Modus gets better reviews than the MightyPaw. It’s hard to say what the difference is between the two in terms of performance. Some people may like the ease of the battery-powered device – just click a button and the tone emits.

Whistles require lung power and cleaning, and these things take a bit more effort than the PetGentle, for example.

To us, choosing between a battery-powered whistle training and a breath-powered whistle trainer is a matter of your needs for value and convenience.

If you are on a tight budget, breath-powered whistles offer the best value. If you have $30 or $40 to spend and want convenience, the PetGentle is probably the best choice.

The Final Word: Pros and Cons of PetGentle

Typically, when you buy products like this, there are two main questions:

  • Is the price competitive?
  • Is what it claims to do a legitimate solution for your problem?

We believe that PetGentle offers competitive pricing and is a legitimate solution for the problem of a dog who likes to bark at appropriate and inappropriate times.

There’s enough evidence from dog sites and dog experts to back up the idea that consistent use of a dog whistle along with treats can train your dog only to bark in situations you want him or her to bark.

Now, our claim that the device is competitively priced is based on a comparison to other battery-powered ultrasonic trainers. Breath-powered do whistles are significantly cheaper.

In general, we believe our research and various experts point to the fact that the PetGentle can be a helpful way to bark train your dog.


Read 47 PetGentle Customer Reviews and Complaints

Write a Review
Average Customer Rating: 3.2
Rating Snapshot:
5 star: 24 4 star: 1 3 star: 0 2 star: 6 1 star:  16
Bottom Line: 53% would recommend it to a friend
Showing 1-11 of 47
Sort reviews by:

  • 1 out 1 people found this review helpful

    Love PetGentle

    • Ontario, Canada,
    • Dec 4, 2019
    • Verified Reviewer

    I purchased a PetGentle and I cannot rave about it enough. Our territorial dog has learned very quickly that aggressive barking at people walking by isn't acceptable. The PetGentle absolutely took her attention away from outside distractions and stopped the incessant barking. When activated, her barking ceases and she comes to us and nudges the device, she will then sit and is rewarded. Now, we just point the PetGentle and she shushes.

    I definitely recommend this product.

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • It works like real magic!

    • Florida,
    • Dec 4, 2019
    • Verified Reviewer

    What a game-changer.

    We found a little Chihuahua about a year ago. What a surprise we got when we took her for a walk. Such a loud barker from such a little body. So loud and obnoxious, and she has also taught our Japanese Chin how to bark. And that's a breed that is not supposed to bark. Go figure!

    We are full-time campers and we are expected to keep our dogs under control and quiet. But she made it very hard to do. We also considered rehoming her. But we love her so much.

    So we tried all kinds of things, but it wasn't until I ran across the PetGentle. It was her last hope. I ordered it on Saturday and on Tuesday it was delivered. By Wednesday we finally were able to take a quiet stroll around the park. We are still working on her with other dogs but I think this device is giving us a real good chance of calmness. It's working on both the dogs.

    Thanks PetGentle, for giving us our hope back in our family.

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 2 out 2 people found this review helpful

    Don't waste your time ordering this product.

    • Devon, England,
    • Nov 19, 2019
    • Verified Reviewer

    I ordered this product nearly 3 weeks ago and according to the UPS tracking service, it is still in the USA. There was no warning when I ordered that it would take this long. If I had known I would have looked elsewhere.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 1 out 1 people found this review helpful

    Return

    • Franklin, TN,
    • Oct 29, 2019
    • Verified Reviewer

    We ordered two of these products, they came, one worked fine, one didn't work at all...we had to leave on scheduled trip, gone four weeks (+/-), when we returned I called customer service, explained above...the lady who handled our call was extremely pleasant and professional, quickly offered to send a replacement (we had mailed in defective, but they apparently didn't receive it!) even though their records didn't reflect that we returned the defective product. We have since received a replacement and it is working...can't say enough positive regarding how they handled our problem! Good job!

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 1 out 1 people found this review helpful

    Amazing product that works!

    • Ontario, Canada,
    • Oct 28, 2019
    • Verified Reviewer

    I was sold on this product when a neighbor's dog suddenly stopped barking when I came outside with my dogs. She told me she bought this product. I ordered my own that day and within 5 days, the change in our dogs' behavior has been incredible. And I have only needed to use the sound button once or twice a day. The rest of the time, I just pick it up, and the barking stops.

    I reward the no barking straight away and wow...miraculous. Even neighbours are noticing the change in our dogs.

    They are even calmer and better behaved.

    Highly recommend this product. Use as recommended (eg with rewarding the behavior you want as soon as it happens).

    Thank you PetGentle!

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 1 out 2 people found this review helpful

    This product is awesome, love it!

    • Burbank, CA,
    • Oct 25, 2019
    • Verified Reviewer

    This product is so awesome, I can't believe it. Hey people, when you first get the PetGentle, don't forget you got to hook up the battery before trying it! I have 2 mixed small terriers. The male, Trigger, when I go to take my horse out, he is carrying on cause he wants to go too. Can't always take him. The PetGentle is amazing, I stepped towards him held the button while saying the command "Quiet" released and by golly it worked like magic. I showed my friend how well it worked. Now she is buying one for her dogs. It's really a lifesaver. I absolutely love this product! I give it 10 stars!

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 2 out 2 people found this review helpful

    Works as well as advertised

    • Arizona,
    • Oct 24, 2019
    • Verified Reviewer

    PetGentle works as well as advertised. My Schnauzer barks crazily when she smells or sees some people and some dogs. It's hard to get her to stop. When I press the button on PetGentle she stops barking immediately and backs away. My dog quits barking, I don't have to yell, and everybody is happy. She barks much less now and when she does bark, all I have to do most of the time is to show her the device and she doesn't even think about barking!

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 2 out 2 people found this review helpful

    DOES NOT STOP MY DOG

    • Essex, United Kingdom,
    • Oct 23, 2019
    • Verified Reviewer

    I was looking forward to this although reading mixed reviews, it cost me over £40 including shipping from the USA so I thought at that price it would be positive and work, but it does not, in fact. My dog barks more when I am doing it so I feel I have just wasted more money on gadgets.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 4 out 5 people found this review helpful

    Useless

    • Australia,
    • Oct 22, 2019
    • Verified Reviewer

    This device is useless. As far as I can tell it’s a light and that’s it! Not even good enough to use as a torch. Don’t waste your money. I waited 3 weeks to receive this, what a joke!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 7 out 7 people found this review helpful

    Flashlight

    • Milwaukee, WI,
    • Oct 14, 2019
    • Verified Reviewer

    It seems to serve 2 functions: flashlight and strobe light with red laser pointer. I have 2 dogs and neither react to the sound/whistle. It would be fine if I had a cat as they like laser pointers. My dogs don't.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

  • 7 out 7 people found this review helpful

    Disappointed

    • Gulfport, FL,
    • Oct 14, 2019
    • Verified Reviewer

    My 15-month-old Havanese is a bit stubborn. He gets very playful and wants to nip and jump while barking at me. I was so excited to find the PetGentle and ordered 2 of them. Well, my little Havanese had no response to the PetGentle. I noticed his ears perk up a bit for a second but I didn't seem to find him to be bothered by it and barked and tried to grab the PetGentle while in use. Therefore, I did not have a good outcome with this device. I am returning them for a refund. The company was very compliant to the return and refund. Good service.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no

Showing 1-11 of 47

Write a Review for PetGentle!

Share your experience to help others shop smarter & discover great products.

Write a Review