PetGentle Review: Will It Train Your Dog?

By HighYa Research Team
Published on: Feb 11, 2019

PetGentle is a battery-powered dog whistle and flashlight marketed as a tool you can use to train your dog not to bark in situations in which he or she shouldn’t be barking.

The device leverages your dog’s distaste for high-pitched noises to correct his or her behavior.

As a former dog owner of a particularly loud-mouthed terrier, I can tell you from personal experience that there’s nothing more frustrating than having your pup unleash a powerful burst of barks during nap time when the mailman arrives.

In theory, PetGentle seems like a pretty effective tool. In this review, we’ll analyze how the device actually works, how much it costs and how it compares to other similar dog whistles.

How the PetGentle Works

Dog owners with vocal pups who seem to bark at the wrong time – or anytime – during the day can quickly reach their patience’s breaking point. Mailmen, car doors shutting, cats walking through the front yard – they're all triggers for barking.

To think that a device like PetGentle can be the solution to this problem can be a huge relief. After all, their website claims:

“Unwanted behaviors can be frustrating and even embarrassing … PetGentle handheld dog trainer makes it easy. (It) gives you control of the situation so you can train, treat and repeat your way to a better relationship with your four-legged friend.”

The PetGentle an ultrasonic noise emitter (inaudible to humans) and a flashlight. Their site says you can use both of these to get your dog’s attention amid his or her poor behavior – barking, for example. The flashlight has a continuous beam and a strobe option.

Basically, the site says that when your dog is losing their mind over the mailman knocking at your door, you activate the device’s ultrasonic sound.

Since your dog despises the sound, he or she will stop his behavior (in theory) and focus on the very ultrasonic noise it wants to stop.

Should he or she seem undeterred by the sound, you can push the sound button again and activated the light. This two-sense approach should be enough to distract your dog from barking.

The product’s website says that the sound is “100% harmless to dogs & safe to humans.”

Pro tip: The device ships with a 9-volt battery.

Do Dog Whistle’s Help With Barking?

The big question with this device is whether or not it’s actually effective in training your dog not to bark in situations in which he or she normally barks.

According to dog walking site Wag!, the key to using these devices is to reward your dog as soon as he or she exhibits the behavior you deem positive. So, when your dog stops barking after you activate the PetGentle ultrasonic sound, provide them with a treat.

If your pup doesn’t do what you want when you activate the whistle, do it again and, if need be, use the light in conjunction with sound. Consistency is the key to changing behaviors – go through the same process every time your dog bakers when you don’t want him or her to bark.

“Repeat this procedure every time your dog barks in an unwanted fashion. Remember to be consistent. Eventually, your dog will associate excessive barking with the unpleasant sound of the whistle,” Wag! notes.

Based on what we’ve read on Wag! And what we’ve heard from experts, using a device like PetGentle is a legitimate way to bark train your dog.

PetGentle Pricing and Return Policy

When we wrote this review, PetGentle offered five different prices based on how many devices you wanted to buy:

  • One device: $39.95
  • Two devices: $69.95
  • Three devices: $94.95
  • Four devices: $114.95
  • Five devices: $119.95

What was interesting is that, while we were on the checkout page, a pop-up window with a Wheel of Fortune-style wheel spun around and stopped on a $10 discount that the site added to our shopping cart. Because of this, our PetGentle cost $29.95 instead of $39.95.

Shipping is between $2.95 and $6.95 depending on how many devices you buy.

The site also advertised a 90-day, money-back guarantee that said you could send your PetGentle back within 90 days to get a full refund. You’ll have to pay the shipping to send it back, though.

We read through the fine print to find more information about the return policy and all we could find was an email address: support@petgentle.com.

We called the customer service line 833-501-3407 and received a message telling us there weren’t any agents available to help us.

Based on this experience, it may take some time for you to get your return process, so keep that in mind.

How the PetGentle Compares to Similar Devices

You have two main choices when it comes to dog whistles: battery-powered and breath-powered. You can either push a button or blow into a whistle.

We went to Amazon to find the top-rated battery-powered and breath-powered whistles and found the following two items:

  • MightyPaw Training Whistle: $7.99; 3.9 stars from 54 reviews
  • Modus Ultrasonic Dog Trainer: $31.99; 4.4 stars from 79 reviews

Based on our research of dog whistles, we don’t see any performance differences between a mouth whistle and battery whistle. Both seem to serve well the purposes of training your dog not to bark.

That being said, the Modus gets better reviews than the MightyPaw. It’s hard to say what the difference is between the two in terms of performance. Some people may like the ease of the battery-powered device – just click a button and the tone emits.

Whistles require lung power and cleaning, and these things take a bit more effort than the PetGentle, for example.

To us, choosing between a battery-powered whistle training and a breath-powered whistle trainer is a matter of your needs for value and convenience.

If you are on a tight budget, breath-powered whistles offer the best value. If you have $30 or $40 to spend and want convenience, the PetGentle is probably the best choice.

The Final Word: Pros and Cons of PetGentle

Typically, when you buy products like this, there are two main questions:

  • Is the price competitive?
  • Is what it claims to do a legitimate solution for your problem?

We believe that PetGentle offers competitive pricing and is a legitimate solution for the problem of a dog who likes to bark at appropriate and inappropriate times.

There’s enough evidence from dog sites and dog experts to back up the idea that consistent use of a dog whistle along with treats can train your dog only to bark in situations you want him or her to bark.

Now, our claim that the device is competitively priced is based on a comparison to other battery-powered ultrasonic trainers. Breath-powered do whistles are significantly cheaper.

In general, we believe our research and various experts point to the fact that the PetGentle can be a helpful way to bark train your dog.


Read 62 PetGentle Customer Reviews and Complaints

Write a Review
Average Customer Rating: 2.9
Rating Snapshot:
5 star: 27 4 star: 1 3 star: 0 2 star: 6 1 star:  28
Bottom Line: 45% would recommend it to a friend
Showing 1-11 of 62
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  • Did nothing

    • By Gary H.,
    • Lorain, OH,
    • Mar 27, 2020
    • Verified Reviewer

    I two barkers and two more on the other side of my fence line, I've tried and tried using it when they're out there barking. Yea, it has a light and red pointer dot, I've tried from a distance, standing right there in the middle of them, they pay no mind to it. Yes, I feel as if I was taken for my money. Save your dollars.

    Bottom Line: No, I would not recommend this to a friend


  • The lights work fine but the ultrasound seems to be non-existent

    • By Vernon Y.,
    • Siloam Springs, AR,
    • Mar 18, 2020
    • Verified Reviewer

    I've had the PetGentle for about a year. I have a Dachshund that loves to bark. The lights get his attention but he ignores the thing and continues to bark. How can I tell if the ultrasonic is working? I've not experienced anything good from this unit.

    Bottom Line: No, I would not recommend this to a friend


  • Don’t work

    • By Brenda C.,
    • Little Rock, AR,
    • Mar 17, 2020
    • Verified Reviewer

    I receive my PetGentle today, 3/14/20, and it’s not working at all. I thought it just needs batteries, can’t find where you would put them. So I can say is I was scammed good. As to if I would recommend it, NO.

    Bottom Line: No, I would not recommend this to a friend


  • Had no problem so far

    • By Eva M.,
    • Richmond, VA,
    • Mar 12, 2020
    • Verified Reviewer

    I just received this device and tried to use it right away but the battery was dead. I replaced it and it started to work fine. My dogs are awful at barking so I pushed the button once and they immediately stopped. The second time they started barking and carrying on all I did was put it in my hand and they both stopped. I made a point to reward them. Hopefully this continues to work this well!

    Bottom Line: Yes, I would recommend this to a friend


  • RIP off

    • By Maz E.,
    • Lancashire, United Kingdom,
    • Mar 5, 2020
    • Verified Reviewer

    This item is a complete waste of money. DO NOT BUY. Apart from the fact that it does not work (encourages my dog to bark more). It is cheap plastic crap.

    I thought that buying from USA, I would get quality. No way, it's a complete RIP-off. I paid £35, I now find they sell for £4 on Amazon.

    Boy did they see me coming!

    Bottom Line: No, I would not recommend this to a friend


  • Haven't had any issues

    • By Cynthia H.,
    • New Hampshire,
    • Mar 3, 2020
    • Verified Reviewer

    I bought this because my Teddy loves to bark when I am on the phone, someone at the door, playing with our 2 cats, and etc. When I have pushed the button he has stopped. The cats are completely afraid of it. I am hoping it really doesn't hurt any one of our animals even though it seems to be working. I would love to hear from a vet to see if it does hurt them. I wouldn't at any time want to hurt my animals as they are my children to me.

    Bottom Line: Yes, I would recommend this to a friend


  • Trauma

    • By Patricia B.,
    • Puyallup, WA,
    • Mar 2, 2020
    • Verified Reviewer

    I ordered the "PetGentle", and the first time I used on my Australian Blue Heeler, he responded. My Chihuahua was nearby, and the device TRAUMATIZED him! Every time my Chihuahua saw the PetGentle, he would run and hide, wouldn't stop shaking, and wouldn't leave our sides when he wasn't hiding, had panting spells. So besides the $110.00, I paid for the three PetGentles, which should have only been two PetGentle. I also had a $120 vet bill. The vet said the chihuahua was traumatized, and gave him some medicine to help him calm down. MY advice: DO NOT USE ON SMALL DOGS!

    Bottom Line: No, I would not recommend this to a friend


  • PetGentle review

    • By Nancy B.,
    • El Paso, TX,
    • Feb 20, 2020
    • Verified Reviewer

    I purchased a PetGentle because my neighbor's two German Shepherds continually bark at me when I am in the front yard. The PetGentle did not work for me, the two dogs just became more vicious in their barking. Not what I wanted. If I go near the fence they snarl and growl besides barking. I am afraid of them but there is nothing I can do unless one jumps the fence. I have been in touch with Animal Control.

    Bottom Line: No, I would not recommend this to a friend


  • My PetGentle

    • By Robert W.,
    • Belfast, North Ireland,
    • Jan 26, 2020
    • Verified Reviewer

    I bought my PetGentle months ago and up to date, I've had no joy. My dog, who was 11 months when I got it, still barks when people ring the doorbell, or when he hears somebody in the hallway as they get out the lift. And when out walking with him, he goes mad at other dogs or people, but if I pick him up he stops, and in the case of a person/persons, it's the same, he barks but I pick him up and it's as if he's a different dog. So that's why we bought PetGentle, so if you could help in any way that would be much appreciated.

    Bottom Line: No, I would not recommend this to a friend


  • PetGentle

    • By Connie C.,
    • Smyrna, TN,
    • Jan 24, 2020
    • Verified Reviewer

    This device is useless. As far as I can tell it’s a light and that’s it! Not even good enough to use as a torch. Can be used as a light to play with a cat, if you have one. Don’t waste your money. I waited 3 weeks to receive this.

    Bottom Line: No, I would not recommend this to a friend


  • Product does not work on our dog.

    • By Roger M.,
    • Nebraska,
    • Jan 23, 2020
    • Verified Reviewer

    We purchased a PetGentle last month. We have used it on both settings with no response. Our dog is pretty hyper, so we thought that the PetGentle would help. What should we do with our PetGentle? I think it should be sent back to you with a refund of the cost. Will you please contact me at your earliest convenience. Thanks.

    Bottom Line: No, I would not recommend this to a friend


Showing 1-11 of 62

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