PetGentle Review: Will It Train Your Dog?

By HighYa Research Team
Published on: Feb 11, 2019

PetGentle is a battery-powered dog whistle and flashlight marketed as a tool you can use to train your dog not to bark in situations in which he or she shouldn’t be barking.

The device leverages your dog’s distaste for high-pitched noises to correct his or her behavior.

As a former dog owner of a particularly loud-mouthed terrier, I can tell you from personal experience that there’s nothing more frustrating than having your pup unleash a powerful burst of barks during nap time when the mailman arrives.

In theory, PetGentle seems like a pretty effective tool. In this review, we’ll analyze how the device actually works, how much it costs and how it compares to other similar dog whistles.

How the PetGentle Works

Dog owners with vocal pups who seem to bark at the wrong time – or anytime – during the day can quickly reach their patience’s breaking point. Mailmen, car doors shutting, cats walking through the front yard – they're all triggers for barking.

To think that a device like PetGentle can be the solution to this problem can be a huge relief. After all, their website claims:

“Unwanted behaviors can be frustrating and even embarrassing … PetGentle handheld dog trainer makes it easy. (It) gives you control of the situation so you can train, treat and repeat your way to a better relationship with your four-legged friend.”

The PetGentle an ultrasonic noise emitter (inaudible to humans) and a flashlight. Their site says you can use both of these to get your dog’s attention amid his or her poor behavior – barking, for example. The flashlight has a continuous beam and a strobe option.

Basically, the site says that when your dog is losing their mind over the mailman knocking at your door, you activate the device’s ultrasonic sound. Since your dog despises the sound, he or she will stop his behavior (in theory) and focus on the very ultrasonic noise it wants to stop.

Should he or she seem undeterred by the sound, you can push the sound button again and activated the light. This two-sense approach should be enough to distract your dog from barking.

The product’s website says that the sound is “100% harmless to dogs & safe to humans.”

Pro tip: The device ships with a 9-volt battery.

Do Dog Whistle’s Help With Barking?

The big question with this device is whether or not it’s actually effective in training your dog not to bark in situations in which he or she normally barks.

According to dog walking site Wag!, the key to using these devices is to reward your dog as soon as he or she exhibits the behavior you deem positive. So, when your dog stops barking after you activate the PetGentle ultrasonic sound, provide them with a treat.

If your pup doesn’t do what you want when you activate the whistle, do it again and, if need be, use the light in conjunction with sound. Consistency is the key to changing behaviors – go through the same process every time your dog bakers when you don’t want him or her to bark.

“Repeat this procedure every time your dog barks in an unwanted fashion. Remember to be consistent. Eventually, your dog will associate excessive barking with the unpleasant sound of the whistle,” Wag! notes.

Based on what we’ve read on Wag! And what we’ve heard from experts, using a device like PetGentle is a legitimate way to bark train your dog.

PetGentle Pricing and Return Policy

When we wrote this review, PetGentle offered five different prices based on how many devices you wanted to buy:

  • One device: $39.95
  • Two devices: $69.95
  • Three devices: $94.95
  • Four devices: $114.95
  • Five devices: $119.95

What was interesting is that, while we were on the checkout page, a pop-up window with a Wheel of Fortune-style wheel spun around and stopped on a $10 discount that the site added to our shopping cart. Because of this, our PetGentle cost $29.95 instead of $39.95.

Shipping is between $2.95 and $6.95 depending on how many devices you buy.

The site also advertised a 90-day, money-back guarantee that said you could send your PetGentle back within 90 days to get a full refund. You’ll have to pay the shipping to send it back, though.

We read through the fine print to find more information about the return policy and all we could find was an email address: support@petgentle.com. We called the customer service line 833-501-3407 and received a message telling us there weren’t any agents available to help us.

Based on this experience, it may take some time for you to get your return process, so keep that in mind.

How the PetGentle Compares to Similar Devices

You have two main choices when it comes to dog whistles: battery-powered and breath-powered. You can either push a button or blow into a whistle.

We went to Amazon to find the top-rated battery-powered and breath-powered whistles and found the following two items:

  • MightyPaw Training Whistle: $7.99; 3.9 stars from 54 reviews
  • Modus Ultrasonic Dog Trainer: $31.99; 4.4 stars from 79 reviews

Based on our research of dog whistles, we don’t see any performance differences between a mouth whistle and battery whistle. Both seem to serve well the purposes of training your dog not to bark.

That being said, the Modus gets better reviews than the MightyPaw. It’s hard to say what the difference is between the two in terms of performance. Some people may like the ease of the battery-powered device – just click a button and the tone emits. Whistles require lung power and cleaning, and these things take a bit more effort than the PetGentle, for example.

To us, choosing between a battery-powered whistle training and a breath-powered whistle trainer is a matter of your needs for value and convenience. If you are on a tight budget, breath-powered whistles offer the best value. If you have $30 or $40 to spend and want convenience, the PetGentle is probably the best choice.

The Final Word: Pros and Cons of PetGentle

Typically, when you buy products like this, there are two main questions:

  • Is the price competitive?
  • Is what it claims to do a legitimate solution for your problem?

We believe that PetGentle offers competitive pricing and is a legitimate solution for the problem of a dog who likes to bark at appropriate and inappropriate times.

There’s enough evidence from dog sites and dog experts to back up the idea that consistent use of a dog whistle along with treats can train your dog only to bark in situations you want him or her to bark.

Now, our claim that the device is competitively priced is based on a comparison to other battery-powered ultrasonic trainers. Breath-powered do whistles are significantly cheaper.

In general, we believe our research and various experts point to the fact that the PetGentle can be a helpful way to bark train your dog.

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Read 24 PetGentle Customer Reviews and Complaints

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Average Consumer Rating: 3.2
Rating Snapshot:
5 star: 12 4 star: 1 3 star: 0 2 star: 2 1 star:  9
Bottom Line: 54% would recommend it to a friend
Showing 1-11 of 24
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  • 9 out 9 people found this review helpful

    Crooks, DO NOT GO HERE.

    • Idaho,
    • Aug 9, 2019
    • Verified Reviewer

    After ordering PetGentle and looking to see where my order was, I find out the address was wrong. The neighbors claimed they never got my package. I called PetGentle and they said package delivered, they won't send another nor refund my money. I asked to speak with a supervisor and she hung up on me. I'm out my money and the product. This company needs to be stopped. I read all the reviews after I ordered and none of them are good. Take your business elsewhere unless you want this company to take your money. I have been leaving reviews all over about this company and I will continue to get the word out to as many as I can.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    So far it's working!

    • Tennessee,
    • Aug 7, 2019
    • Verified Reviewer

    I was sure my husband was throwing money away on this. Boy was I surprised! We have 3 miniature schnauzer's a notorious breed for barking at anything. So far this PetGentle is working as intended. I would never have believed it! They normally bark at the least little thing. I haven't even had to use it today. I'll repost if anything changes.

    Bottom Line: Yes, I would recommend this to a friend

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  • 9 out 9 people found this review helpful

    PetGentile works on your neighbor's dogs too

    • Maine,
    • Aug 6, 2019
    • Verified Reviewer

    I live across the street from the SOB Bumpasses (see movie: A Christmas Story). 4-5 untrained dogs, behind a hidden e-fence, owned by untrainable humans. They barked at anything that moved. Grass, trees, birds, but worst of all me and my family when we were in our front yard, 80+ feet away. Yelling at them did no good, by me or by their owners. So, I bought PetGentle on a whim. The first time they were outside and I walked out my front door with this device, I pointed at them from 80 feet and said NO. All 4 immediately stopped barking and walked away from my back to their house. BEST $40 ever spent! Per my dog expert sister, I only use it when they are barking. No barking, no button. Reinforce good behavior, punish bad behavior. Simple as that. We have used it a dozen times over the past week. It works every time. Now, they are not barking nearly as much at anything, so they are learning. Thank you!

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 3 people found this review helpful

    Worthless

    • Georgetown, KY,
    • Aug 5, 2019
    • Verified Reviewer

    I bought two of these hoping it would be the magic trick to help with training our dog. It has not been even the first bit of help. I can only assume it's working as supposedly humans can't hear it. I wish there was something I could hear to know it's working. The light works but that's all I can tell and it's NO help. I feel I just threw $50 down the drain!

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Was very disappointed

    • Deming, NM,
    • Jul 31, 2019
    • Verified Reviewer

    I purchased this product hoping it would help with the bad behavior of my dogs (barking, jumping up on people and aggression with each other). I followed the instructions that came with it and my dogs looked at me like I was nuts. I kept trying it for several weeks and it did not help one bit. Now I am either not doing something right or this product is a waste of money. I was seriously hoping that this product would help as I am very disappointed.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Sounds good

    • Louisville, KY,
    • Jul 30, 2019
    • Verified Reviewer

    I have had this for a couple of months and it doesn’t work at all on my three dogs. I was so excited when I read all the reviews. I have two English Cockers and one large dog. They bark when the other dogs next store come out and they won’t stop. This doesn’t stop them at all. Very disappointed.

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 15 people found this review helpful

    Bad news

    • Ohio,
    • Jul 26, 2019
    • Verified Reviewer

    Shame on us, we should have read the reviews before placing the order. Order was placed on 7/9/2019 and as of 7/17/2019, no product received. Called PetGentle and get some Middle Eastern speaking female. She states small company (this is a sign). After getting no questions answered we asked for a superviser. Her response was she is one of them. We asked for her superviser or a way to contact a CEO or CFO. Her response was sorry I can't provide you that information. Asked to cancel the order and again her response was I cannot do that. I cannot kick myself hard enough. Please others, think twice or three times before buying from PetGentle. STAY AWAY FROM PetGentle!

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 9 people found this review helpful

    Exceeded my expectations

    • Fort Lauderdale, FL,
    • Jul 17, 2019
    • Verified Reviewer

    My dog was instantly changed from pulling, lunging, and barking on our walks. She walks slightly behind me now, and her tail is wagging looking at me and checking in the whole time.

    It saved me yesterday when an unleashed German Shepard charged us. I was terrified at what this dog was going to do to my now docile dog. At first, the dog kept charging and thank god, when he got within 3 feet of me, I pointed it directly at him all the time yelling in a deep serious voice “NO”. Finally, he looked at the device and became distracted. It stopped him.

    After I stopped the attack using PetGentle, the owner then called them back. However, he left them off-leash and continued to shoot hoops. Longer story, I had to call the police to have a chat with this guy about responsible dog ownership.

    Bottom Line: Yes, I would recommend this to a friend

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  • 15 out 15 people found this review helpful

    Poor product, scam, nobody answers phone

    • New York, NY,
    • Jul 11, 2019
    • Verified Reviewer

    Ordered the product ($40 something) and it had no effect on my dog. They have a 30-day money-back guarantee but nobody answers the phone. Have tried calling them dozens of times on three different days. Nobody is ever available to answer the phone. Same PetGentle recording comes on every time. PetGentle is a scam and PetGentle is a rip-off. No wonder so many negative reviews online. Don't buy PetGentle, they don't stand behind their guarantee and they are a shell company.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 8 people found this review helpful

    Works!

    I tried this product as a last-ditch effort, because we love this 90% good dog. Our problem was not barking. Our dog has possession aggression. It said this product worked for bad behaviors. Well, with little perseverance, this works like a charm. My trainer said he was a bad dog because of his biting. This is now the dog we wanted! Thank you!

    Bottom Line: Yes, I would recommend this to a friend

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  • 6 out 6 people found this review helpful

    Works amazing

    • Farmersville, CA,
    • Jul 10, 2019
    • Verified Reviewer

    This device has made a huge turn around in my 4-year-old chihuahua but it doesn’t seem to really phase my 4-month-old at all, which is ok because the 4-year-old is the one with aggression and a barking problem. Those that say it doesn’t work maybe you need to turn it up because like I said it works for one dog but not both for some reason. Well worth the money and I have some peace and quiet in my home now.

    Bottom Line: Yes, I would recommend this to a friend

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