PillPack

I switched to PillPack pharmacy for two reasons

1. My current pharmacy (Walgreen's) was consistently not able to fill my prescriptions in a timely manner (the medication was out of stock, it didn't arrive on the truck, etc). Obviously, this meant multiple trips to a pharmacy in a weeks time for the 10+ meds I have to take! Also, the meds I take are not meds I can be without - going without means my medical condition becomes worse and I have further issues to deal with. I stayed with them for over a year (they bought out the Rite Aid Pharmacy in our community that I had been using for 20 years).

2. Because I take so many medications I was fearful that I was going to have a mix-up when I put them in my medication dispenser every week. PillPack had individual packets, it accommodated the need for an additional time that I was not doing for one of my meds. It was everything I was looking for. AND it was delivered to my door, I didn't have to make arrangements for someone to go to the pharmacy for me to get my meds.

I signed up and got all my meds transferred over to PillPack, the process itself was VERY easy, I contacted customer service by e-mail with a few questions and received answers quickly and completely from them. When I was getting ready to start a new injectable medication I did run into a bit of an issue - it required me to make many calls back and forth with PillPack and my doctor's office. While it took almost a week to get straightened out, I still got the medication SEVERAL days before I was due to inject it. Their customer service reps are helpful and knowledgeable - the pharmacists are easily reached.

My insurance (MCD) paid ALL costs and my co-pays (some were even less than what they were at the brick and mortar store) were the same. It does require you to have an account (credit/bank) on file to pay for the co-pays. I am about to get my second delivery of meds and I have to say this is a Pharmacy I would recommend to EVERYONE!

And finally, the small pouches that house your medication are Day, Date and Time stamped (i.e. Thursday, June 13, 8:00 PM), then below that each medication is listed (how many pills, strength). They come off the roll easily at the perforation marks and the individual pouches are super easy to open (even easier than opening a childproof cap, NOTE: THE POUCHES ARE NOT CHILDPROOF).

I could write so much more about the benefits of switching to PillPack and why I think it is so beneficial. Give it a try, you won't be sorry. Just remember, as with any pharmacy change it takes a month or so to get everything situated and for both sides to understand the process and needs of the other. I won't be changing back to a local Pharmacy unless PillPack forces me to.

Bottom Line: Yes, I would recommend this to a friend

I signed up before I realized no supplementals, so I stopped. Read Amazon, bought the company, called, and now supplemental, was available and rejoined. Their service saves me at least 2 hours a week when I would place meds into daily plastic containers. Also impossible to beat when traveling on vacation. Their service is 180 degrees from the local pharmacy. Looking forward to the drug store closing because of terrible service. PillPack and Amazon will change the landscape of meds forever.

Bottom Line: Yes, I would recommend this to a friend

To start with, my situation is unique. I have a PCP in California and pain management in South Carolina. My problem was I spend about three months in South Carolina then the next three months in California. So my pain meds became a huge problem. I am one of the chronic pain people that is caught in the opioid problem. All the script crackdown made my life a nightmare. Add to that most pharmacies do not stock my med because it is expensive. Then add that the dosing is for 28 days and can not be refilled until day 27. PillPack was the dream solution. I no longer had to have the pharmacy in California question a script from South Carolina. Or deal with when I traveled to my other home, much less if I ever wanted to take a vacation...

PillPack has fulfilled all of their promises it has been about a year. Count me as a happy customer.

Bottom Line: Yes, I would recommend this to a friend

I have used PillPack for nearly two years (a total of four prescription drugs, three once a day and one twice a day). The service has been perfect – not one error. The 30-day supply shows up in my mailbox usually a week early.

Previously, my prescriptions were supplied by Walgreens, which, in addition to having to drive there and wait in a drive-thru line, always was out of at least one of my prescriptions.

Drug stores are obsolete!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

I have had PillPack for around 5 years. They have always been prompt in delivery. Accurate and let me know if prices have gone up. The ease of having my pills prepackaged daily means a time saver and accurate taking. No forgetting if I took my 8:00 or 6:00 pills. No hassle of setting up my weekly pillboxes.

I do not care for the 30-day limit versus the 90-day supply. It does increase my cost somewhat.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

I was very impressed with the service. The prescription arrived just when I wanted it. The delivery guy was extremely polite. I also have received timely reminders for reorders.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I love that I don’t have to open so many bottles a day and it all comes to my door. The packs are just strong enough that you have to pull them off hard, and then they are so thin they break apart and pills fly everywhere. It’s happened numerous times to all three PillPack users in our home. Please fix the actual packs. They are maddening, but the rest is fabulous!

Bottom Line: Yes, I would recommend this to a friend

I have been using this for a month or so, and my experience has been different from a lot of reviews on here. The medicine was correct and arrived on time. And the staff was very polite!

Bottom Line: Yes, I would recommend this to a friend

I’ve been using PillPack for almost two years, and once I got all my prescriptions switched to them, it has worked very well for me. My only complaint is that they recently changed the packaging to something much thinner and not easy to tear evenly. I hope they change back to what they were using. Otherwise, it’s much easier than figuring out what to take and when.

Bottom Line: Yes, I would recommend this to a friend

I'm an RN, I take several meds. I LOVED this service because of the convenient packaging. I travel a lot and could just grab what I needed and go. But, you have to decide if you want to pay a slightly higher co-pay for your meds if you do have a co-payment. Unfortunately, I am paying $30 a month for a 30-day supply when I can pay $55 a month for a 90-day supply through my insurance's mail-order program. The difference is only $140 a year or so, but that's money that can go elsewhere for now. I do love the convenience of not having to open bottles, though. IF I were taking 10 or more prescription meds a day, or if I were older, I would probably use PillPack. I think it's GREAT for older folks for several reasons:

1. Not having to struggle opening bottles. Older people and people who have trouble opening bottles in general would benefit from using this service.

2. Keeping track of what to take and when to take it - you don't have to do anything except choose the right time on the package, tear the easy to open package open, and take your meds! Great for anyone with memory problems, also.

3. Grab and go without having to carry bottles everywhere.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

I like the concept, and they seem friendly and helpful, but the problem is, they are out of network for Blue Cross Texas. Not finding this out until after shipping cost me $60 for what would have been free at an in-network pharmacy.

They waived the erroneous bill, then reassigned it again. Just be sure to clear this pharmacy with your insurance company PRIOR to switching over. Save the expense! Hopefully, I can find this service with an in-network pharmacy.

Bottom Line: No, I would not recommend this to a friend