Piping Rock

After reading all the health benefits of nuts, I ordered two pounds of walnuts last week from this company. The price was reasonable. When I opened the package it smells bad. Then I tasted it and it tasted equally bad also.

I emailed and called the company, and they asked me to return the nuts for a refund. It sounds like a good business policy, but shipping them back almost cost me almost the same as the nuts. So I threw them in the trash. I strongly think when a company sends something bad, they should replace it without any charges to the customer. If it is a while after delivery, then their policy is ok. This one, I called them immediately after opening the package.

By the way, I wrote a review on their product website, and it never showed up in their product reviews.

Bottom Line: No, I would not recommend this to a friend

I managed to view my parcel, and the company had inflated the true cost of the items, putting it over the threshold for incurring a customs and handling fee. I sent photographic evidence to the company that it was their responsibility and they should refund me. They are ignoring my emails. I'm not sure how the benefit from inflating the cost, which they have also done with other people reviewing, but there is something dodgy about the company.

Bottom Line: No, I would not recommend this to a friend

I bought goods in the UK, however, the goods arrived from the US. I had to pay £17 for each parcel fees in addition to the purchase price and postages. The contact with the company was unsatisfactory and disappointing. Do not buy any goods from them, looks like a scam.

Bottom Line: No, I would not recommend this to a friend

I have a Vitamin D deficiency, and I have ordered a super high dose of Vitamin D 10000 UI 90 caps. But after three months I felt no positive effect. Then I bought a 2000 UI dose from my local store and can feel the difference from day one. Even with such a high dose, Piping Rock has no effect at all! The same thing with a multi vitamin/mineral that I bought from Piping Rock, I feel no effect from the multivitamin. Their products are NOT genuine! The vitamins, minerals, oils, herbs...all are fake!

Bottom Line: No, I would not recommend this to a friend

Negative experience. An order was made six months ago, products never arrived, no reply to the various mails sent, and no return of the payment made. Customer support is non-existent. To be avoided absolutely, the few orders that were successful in the positive reviews read here are not worth the risk of losing their money unnecessarily in the vain hope of receiving what paid and getting nervous to try to get in touch with the company that has cashed the payment.

Bottom Line: No, I would not recommend this to a friend

I have ordered from here several times and was always happy with the product, good prices, everything always packaged well, and good delivery time. With my last order, I had issues on some pricing during my ordering process, so I contacted customer service before processing the order. What a huge mistake. They have absolutely horrible customer service. I will not order again.

Bottom Line: Yes, I would recommend this to a friend

I bought from this company for years but that won't ever happen again. They had deluxe nuts, unsalted mix for buy one get one free and now they won't make the free bag good. I paid a high price by getting one bag from them. I am very unhappy with this company and will not be going to buy from them again. Good-bye to PipingRock.com. False advertisement.

Bottom Line: No, I would not recommend this to a friend

Nasty stuff. We ordered a bag of "dried mangoes" and what we got was SUGARED mangoes artificially colored fluorescent orange despite being listed on the website as simply "dried mango." BS. Dried mango is mangoes dried out. Not mangoes soaked in E numbers, colorants, and sugar. The description for the product deliberately misleads; "candy from nature" can be misunderstood to be FRUIT from nature since fruit is sweet already, not fruit taken from nature, then treated with chemicals, artificial colorants and sugared until it has literally become man-made candy. That ain't "candy from nature." Zero stars.

Bottom Line: No, I would not recommend this to a friend

Absolutely positively poor and truly disgraceful. Three emails and two live chats asking where my products where that were ordered back on the 25th of February 2018, and I only received a reply on the 6th of April 2018 saying nothing much other than that it has arrived in Australia.

They gave me DHL Global as the shipping company, but apparently, this company changed their name ages ago, so wouldn't they know this? The new shipping company said that they should have sent you a tracking number, well Piping Rock never has. It is now the 19th of April and no products have been delivered, I have sent another email today requesting a tracking number, but I don't hold much hope.

I stress to everyone who reads this in Australia, please DO NOT order from Piping Rock, seems to be just scam artists.

Bottom Line: No, I would not recommend this to a friend

I ordered odorless garlic and vitamin D3 costing £18.66, plus £5.23 shipping. When my order arrived, it came with a fee to pay of £11.64 for a customs charge. I didn’t pay, of course, and it is on its way back to America.

I complained and was told it was my fault, and I should have read the small print. Also, I won’t be getting a full refund, which I’m not really bothered about, I just want people to know.

And please, read the small print because if anything bad happens, it’s your fault.

I would leave a minus rating if I could. Rip-off merchants!

Bottom Line: No, I would not recommend this to a friend

I made two international orders, none of them arrived. I contacted the company on two occasions. They gave me untraceable shipping guides and letting me know they have no way to keep tracking info once in the destination country, how convenient. Now I know there is no use in trying to get my money back. I've read so many reviews, from international clients like me, who are making the same claim. Buyer beware.

Bottom Line: No, I would not recommend this to a friend