PlushCare

Beware all. My HR called PlushCare to verify a doctor's note I had given them. The customer service number was called by my employer and no contact information was linked directly to my primary care physician. PlushCare does not validate a third party could or could not be an employer. PlushCare did not notify me that a third party called about my medical history. PlushCare did give my doctor's name, my birthdate, my email, phone number, and my past appointment dates to the third party over the phone without my consent or knowledge. My primary physician through PlushCare has no knowledge of my employer. PlushCare customer service does apparently give out information to any third party that calls.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Unprofessional staff. The doctor spent 3 mins on the screen, and she barely looked into the camera. I paid $129 for the short encounter and received a bill via email for $59.82. My insurance was also billed.

When I called, I was blamed for paying and providing my insurance card on my profile.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

The first doctor told me if topical treatment didn't work, the next step is oral antibiotics. During the follow-up, I got a different doctor who wrote me a prescription she said won't work and then told me to go to urgent care. I asked customer service for a refund or a new appointment with a different doctor and was told I could pay another 100$ for a second opinion. Save your money and just go to urgent care because these "doctors" will not help you.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

For three weeks, they failed to file a pre-auth for an Rx. Even when my insurance called them, they did nothing. The chat feature is such a joke. Three weeks no response, and then a response of "Covid is causing a high call volume."

Avoid like the plague.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

First time using this service. I highly recommend it.

So convenient not to have to leave your home when you're not feeling well. My doctor was Dr. Lisa Dorsey; she was easy to talk to and took the time to listen. Very professional.

Bottom Line: Yes, I would recommend this to a friend

Best experience ever! Dr. Rudy was so kind and professional. He was very thorough. I will absolutely use this service again. I loved the privacy, no waiting in a crowed Dr's office. The appointment was so easy to book, my appointment was exactly on time. I highly recommend PlushCare and will share my experience with my family, friends, and co-workers. Thank you!

Bottom Line: Yes, I would recommend this to a friend

I am a store manager and I don't have the luxury of taking off work for common illnesses. I started using PlushCare 2 years ago and it is my answer to seeing a doctor while I am at work! I did have the flu last year and walked into an urgent care that was so crowded, I felt so bad and ill, so I left. I got online and found this service and I am so sold! I have always recovered quick and no waiting.

Bottom Line: Yes, I would recommend this to a friend

Okay, I was battling a cough from cold/sinuses. I got a little desperate to ease the cough and remembered (somewhere deep down in my brain files) that someone, somewhere said something about online doctors. I googled "online doctor prescription" and found PlushCare; entered my insurance information and had an appt with a doctor within 30 minutes! This is great, I was able to get a cough suppressant from my home computer! Praise God for this service and network of doctors for the innovation!

Bottom Line: Yes, I would recommend this to a friend

Had a question, talked it over with Seth, and am now 100 percent satisfied.

Bottom Line: Yes, I would recommend this to a friend

Dr. Burrus treated me early Saturday morning. He was an amazing doctor. His bedside manor was excellent. He was compassionate and caring. I would absolutely use him again for myself as well as recommend him to family and friends.

He is the best! Thank you, Dr. Burrus, I am already feeling better.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend