Quip Toothbrush Reviews

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Quip Toothbrush

Overall Rating

4.4

781 Customer Reviews

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Summary

Quip Toothbrush’s simple design and monthly refill program promise to help simplify your teeth care, save you money, and provide you with proper dental advice.

Pros

  • Takes up less space than traditional electric brushes
  • Lifetime warranty with subscription enrollment
  • Runs on AAA battery for easy replacement

Cons

  • Less cost-effective without a subscription
  • Only one-year warranty without a subscription
  • Can only buy replacement heads online

Customer Reviews

4.4 Stars out of 781 Reviews
5 Star:76% 4 Star:9% 3 Star:1% 2 Star:2% 1 Star:9%
87% Recommend This Product
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Posted on Nov 11, 2018

Review

By Craig B., New Mexico, Verified Reviewer

I loved how easy it was to sign up for the Quip package, and once we received them, they were attractive and well branded. We're still not 100% sold on them though, they just feel like they don't really clean - but that's because we use much faster and stronger electric toothbrushes. We'll keep at it and see if our minds change.

Bottom Line: No, I would not recommend this to a friend

Posted on Mar 21, 2019

Ok

By Paul S., Charlotte, NC, Verified Reviewer

Good concept but for a few more dollars you can get real electric toothbrush that is more powerful, has better reach, etc. Then they hook you onto their subscription and don’t offer the chance to opt out before shipment so now am stuck with a mediocre product and additional charges, errr.

Bottom Line: No, I would not recommend this to a friend

Posted on Jul 27, 2019

Good for the price.

By Corinne B., New York, Verified Reviewer

In my opinion, it's not so much an "electric" toothbrush as it is a minimally vibrating stick with a toothbrush on the end.

I have an Oral-B toothbrush that I love but it's bulky and the replacement brush heads are expensive so I figured I'd try Quip. It's nice and sleek and a better price for replacement heads, but you get what you pay for because it's certainly not as good at cleaning my teeth as the Oral-B is.

Since I'm on a tight budget right now and I prepaid for refills, I'll keep using it, but I'll probably go back to a slimmer Oral-B electric toothbrush when I can afford to switch back.

Bottom Line: No, I would not recommend this to a friend

Posted on May 5, 2020

Great product, only "okay" customer service

By Tyler W., Albany, NY, Verified Reviewer

I bought my quip in January 2020. Back in April it was time to get new heads. I received a free code for a head in my quip box. I used it and accidentally hit for it to ship in 3 months. I contacted customer service and they said they couldn't change the subscription to ship right away. I was told to cancel my order and reuse the code, but the code did not work as it said it was already claimed. I contacted customer service after that and they didn't offer to do anything about it. The quip product is great, but their customer service isn't.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 16, 2017

Excellent affordable brush

By Rique, Salt Lake City, UT, Verified Reviewer

I've been using this brush for over a year now and have loved the cleanliness my teeth feel every time I brush. The sleek design is a huge bonus to the electric nature of the brush, it is comfortable to hold and isn't an eyesore on my counter. It travels well, and the subscription creates a much easier system rather than remembering to buy new brush heads when necessary.

My brush had broken at one point, and after sending pictures to Quip, they immediately reviewed and sent me a new brush without question. They explained the correct process for removing and replacing the brush heads. The customer service was amazing and quick.

I am a big fan of the brush, which I believe is helping improve my dental hygiene and smile.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Jun 30, 2017

Decent brush - phenomenal customer service!

By Quinn, Washington, DC, Verified Reviewer

I'm on my third Quip. I've really struggled with replacing the toothbrush head. Each time, it fails to stay on. That said, within a couple of hours of putting in a ticket, the customer service team asked for photos, which I sent, and then within a day or two, a full new toothbrush was sent out to me. Of course, ideally, I wouldn't need to keep replacing it, but I'm also happy to support a start up, especially with fast, friendly responses. I'm hoping they can keep plugging along and solving the issue I'm having.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Aug 30, 2017

Convenient, well-designed and travel friendly

By CJ Mitchell, Washington, Verified Reviewer

I've been using my Quip for about a year now and I haven't had any of the problems some of the other reviewers have mentioned. The suction pad still works just fine, the brush base works just like it did when I got it, the brush heads and the holder stay pretty clean, etc. Maybe it helped that I got the metal handle? Metal's always going to hold up better than plastic.

I like that the vibration isn't as powerful as other electric models. I find the vibration unpleasant, not to mention the expense of replacing the brush heads. I also like the toothpaste, as it's not as overwhelmingly minty as conventional brands. I kind of wish they'd do other flavors, I get so sick of mint!

The thing I probably like about Quip most though is that it travels well. The big electric toothbrushes use rechargeable batteries, which aren't allowed in checked luggage anymore! The cover stays on okay, though I wish it had a little clip or something. I love that I can stick it on the mirror, out of the way of sometimes tiny hotel bathroom counters.

The only thing I don't much like at this point is that my year plan auto-renewed. I just haven't gone through the toothpaste and brush heads as fast as every three months (I, uh, "forget" to brush a lot), but I definitely use it more than I did my old brush. They shipped me another set and charged me $10, without much in the way of notification. The "refill processing" email didn't register to me that I'd run out of refills from my year prepay.

So I went in and canceled my plan, and the sad face email made me a little embarrassed. But don't worry, Quip, I'll be back when I'm ready for more refills!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Sep 14, 2017

Better than expected

By Karyn Johnson-Dorsey, Riverside, CA, Verified Reviewer

Actually, I wasn’t sure what to expect. I didn’t have big hopes on a $40 brush, but I was tired of buying a new Sonicare every two - three years.

The first order never arrived. DHL wouldn’t be my choice because their customer service is sub par. I, however, was more than happy with Quip’s customer service. After emailing them that morning, I had a response, an apology and a replacement on its way. Then when ‘it’ did arrive, it was the paste and refill only. Another email and they did finally correct the order.

I purchased the couple set (metal) and have had zero issues with the suction to my mirror. It has been up for a few weeks. I usually use ProEnamel toothpaste, so I am not sure I will keep using their brand. As for the soft bristles and the vibrations, I feel it gets the job done without feeling like I might chip a tooth. Sometimes my Soniccare felt too strong.

The literature was worth reading, and perhaps the lack of might be the cause of some of the negative reviews. Overall, in this case, you don’t pay for what you get; you are getting much more than what you paid.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Dec 1, 2017

Love my Quip and the customer service!

By Nujod Price, Utah, Verified Reviewer

I got a Quip toothbrush for Christmas last year and loved it! I've found that other electric toothbrushes were too harsh on my teeth, but Quip is just right. I love that it vibrates every 30 seconds so I can time myself and clean my whole mouth.

Unfortunately, last month, I noticed that my toothbrush head wasn't sitting right and it started to come off while I was brushing my teeth. I couldn't figure out why and I emailed Quip's customer service. They got back to me within 1 day, and within 3 days, they figured out the problem (a small crack). The crack was probably due to me taking off the head without being careful. Quip said they would mail me a replacement part. I expected to get just the toothbrush body but also got a new head and case too. The customer service was awesome and so helpful. I've been really impressed.

I recommend Quip to anyone who needs to be more on top of their oral hygiene and anyone who just would love a toothbrush that's pretty!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 4, 2017

Generally pleased

By Jessica Benjamin, Massachusetts, Verified Reviewer

I thought about buying a Quip for a long time because they are aesthetically pleasing and I often wish I had an electric toothbrush with me when I travel.

It does not leave my mouth feeling as clean as my Sonicare brush, but since my dentist has dinged me for brushing too hard, this is probably good? I wish the travel case was more compact and there is no cover except the tube it was shipped in, but I can probably find one elsewhere.

I’m pretty happy with it and will at least use it as a secondary travel brush if not my main brush.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 13, 2018

Quip

By Sherin Hawkins, Maryland, Verified Reviewer

I like the auto refill option. I hate to brush, and the quip model keeps me brushing. I have the metal, and I like it. I want the timer; don't want to have to time myself. I'm anxious to go to the dentist to see if my oral care is different.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted
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