Tyler W.
Albany, NYMember since May 2020

Reviews (1)

    • May 5, 2020
    • Verified Reviewer

    Quip Toothbrush

    Great product, only "okay" customer service

    Overall Experience:

    I bought my quip in January 2020. Back in April it was time to get new heads. I received a free code for a head in my quip box. I used it and accidentally hit for it to ship in 3 months. I contacted customer service and they said they couldn't change the subscription to ship right away. I was told to cancel my order and reuse the code, but the code did not work as it said it was already claimed. I contacted customer service after that and they didn't offer to do anything about it. The quip product is great, but their customer service isn't.

    Bottom Line: Yes, I would recommend this to a friend

    1 people found it helpful

    Link to this Review

Showing 1-1 of 1