Rocket Mortgage

This process was very easy to maneuver, and customer service was great, with quick response time to any of our inquiries. The loan closed quickly, and we were able to select the date, time and location. Thank you for a great experience overall!

Bottom Line: Yes, I would recommend this to a friend

A couple of years ago we refinanced our house with Quicken and found it very straightforward and easy to do, and we were very pleased with the result and how easy it was to get to closing. The help we received was second to none.

About a couple of months ago, we decided to refinance again to use some of the equity we had built up. Naturally we turned to Quicken (now Rocket Mortgage) to help. As before pretty much everything was done online with minimum fuss with a couple of discussions on the phone to fix the the amount and lock in the interest rate.

As before, the closing was fairly painless, with the notary coming to our house with the documentation that we had to sign. Now if that could be reduced...

Bottom Line: Yes, I would recommend this to a friend

My mortgage processors (Alyssa Flinn and India Dorris) were a pleasure to work with. They were knowledgeable and professional. It was great to be able to call each one directly and ask questions as needed. They made the process seamless and the Rocket Mortgage application made document submission convenient.

Bottom Line: Yes, I would recommend this to a friend

From beginning to end, the process was quick and easy. The staff was quick to answer my question. They were so helpful when I did not understand something in the process. It was a pleasure doing business with Rocket Mortage.

Bottom Line: Yes, I would recommend this to a friend

Honestly, they made it so easy and took away almost all of the stress. They took me seriously and never once questioned me, and the reason I say that is because of how young I am. But I loved working with every single one of the workers. They were great; they checked in on me and made it so personal. I 110% recommend them!

Bottom Line: Yes, I would recommend this to a friend

My fiancé just closed on our first home; we were very nervous and not to sure how the process works. Even though we probably asked 100 basic questions that some may find silly, each Quicken Loans member answered them and made sure we fully understand what we were looking at, and never seemed to think our questions were silly. I am very thankful for this experience and look forward to working with this team. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Outstanding experience and a very easy and convenient process. Loan agents are very friendly and efficient, with amazing responsiveness. I spoke to them at different times of the day and on weekends without a problem.

I would recommend highly to others!

Bottom Line: Yes, I would recommend this to a friend

Very simple and easy to work with. With Quicken Loans I was able to do most everything over the internet and do the closing in the comfort of my home on my chosen date. All around the best home loan experience ever, and I have closed on five home loans before, so I highly recommend Quicken Loans.

Bottom Line: Yes, I would recommend this to a friend

Everyone representing Quicken Loans did an exceptional job. It was timely, professional, and all the questions I had were promptly answered. The courtesy was genuine and information organized in a very seamless manner.

From the digital signature capability to how the layout for each category was simulated made for an easy read and update.

Bottom Line: Yes, I would recommend this to a friend

Very professional and fast closing. I have used other companies in the past and no one measures up to Rocket! What a team! From application to closing everything was organized and efficient.

Bottom Line: Yes, I would recommend this to a friend

I can't tell you how wowed I was throughout the process with the mortgage team I worked with. The customer service experience was awesome.

I had just had a horrible experience with a mortgage company and canceled my loan with that particular company because it was way too stressful and went with Rocket Mortgage instead. The experience was a night and day difference for me. The team answered me right away and answered all of my questions quickly, kindly, professionally, and thoroughly throughout the entire process. The team explained the process to me and readied me for the next step through each of the stages of the mortgage process. If someone was out of the office, a backup person got back to me right away and knew what they were doing and was familiar with my file and did whatever needed to be done next.

The online process itself was easy to follow and to figure out. The whole process was impressive. Everything at the end went smoothly, and we closed on time. I can't thank you enough!

Bottom Line: Yes, I would recommend this to a friend