Roman ED Reviews

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Roman ED

Overall Rating

3.1

53 Customer Reviews

Summary

Roman is a telemedicine company that offers name brand and generic erectile dysfunction medications, shipped directly to your door. Learn more about how Roman works, as well as the safety and efficacy of their products.

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Customer Reviews

3.1 Stars out of 53 Reviews
5 Star:49% 4 Star:0% 3 Star:1% 2 Star:9% 1 Star:39%
47% Recommend This Company
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Posted on Nov 24, 2018

Save your money

By Jack W., USA, Verified Reviewer

Ask your real doctor what you need, then buy it from Canada, India, or China, You'll save a bundle over Roman.

Bottom Line: No, I would not recommend this to a friend

Company Response from Roman Health

Jan 31, 2019

Hi Jack, this is Mike with the Ro Care Team. Roman has real doctors. For real! The Roman physician who treats you is licensed in your state. We'd love to continue the conversation, if you're up for it. Feel free to email us at care@ro.co. Thanks!

Helpful Review? 14 People Have Voted

Posted on Jun 11, 2019

Easy to get started - SLOW SHIPPING!

By Michael A., Oregon, Verified Reviewer

I found starting up the process with Roman simple and effective. Cost is not the best but it is reasonable. The BIGGEST downside is they claim to use 2-day shipping. It normally takes 7-10 business days to get my order for some reason. So if you do use this service, make sure you reorder well before you run out of your current inventory!

Customer service...almost seems to be non-existent unless they are taking your credit card information.

Bottom Line: No, I would not recommend this to a friend

Company Response from Roman Health

Jun 26, 2019

Hi there, this is Mike - I'm the Community Manager here at Roman. Thanks so much for taking the time to share your thoughts. I apologize for any delay you might have experienced - we do offer free 2-day shipping but aren't able to if we're shipping to a PO Box. Is that the case with your address? Either way, I'd love to touch base through email to ensure your account is accurate and there hasn't been a miscommunication in any way. Would you mind messaging me privately here or at care@ro.co with the subject ATTN: MIKE? I'm eager to investigate your shipping issues and get them straightened out for you. Looking forward to connecting, thanks again for the feedback.

Best,

Mike

PS - our customer service agents typically respond to emails within 3 hours. We're also available by phone M-F 9:30-5 ET at (888) 798-8686. Please don't hesitate to reach out on those channels if you're ever in need - we're here to help.

Helpful Review? 14 People Have Voted

Posted on Apr 25, 2020

Update

By M V., Kailua Kona, HI, Verified Reviewer

Company is attempting to reimburse me and get a product to me that works.

Bottom Line: No, I would not recommend this to a friend

Posted on Jun 15, 2021

So far unimpressed

By David R., Virginia, Verified Reviewer

Thought I’d try Roman because of the quick and free shipping. I understand my state requires a phone visit with the doctor, website says the doc will contact me within 24 hours, but the only contact from the doc was a message on my account that said he tried to call. I never missed a call and was checking status periodically throughout the day. I call BS! Seems like the doc didn’t feel like working and bought himself more time since he allegedly reached out within 24 hours like they stated. Convenient that the message came 10 minutes before quitting time.

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Doc

Posted on Mar 25, 2019

Efficient but expensive

By Edward M., Rhode Island, Verified Reviewer

I was very impressed with the efficiency of the process. I filled out the form and was called by one of Roman's doctors the next day. He was helpful and did ask some questions to make sure the medication was appropriate for my situation. I received the medication within 2 days. It came in the form of individually wrapped dosages. The cost was $72 for 12 doses. There-in lies the rub. That turns out to be quite expensive.

I subsequently spoke with my own doctor who provided a prescription which I filled at a local Walmart with a coupon I obtained from GoodRX. By doing it this way, I was able to get 30 doses at approximately 1//2 the cost. Also, be aware that Roman automatically signs you up for auto-refill, which is cumbersome to cancel. You need to really look for it in FAQs in order to find out how to do it - It is not obvious.

Bottom line: While Roman is very convenient, if you work with your own doctor you can save a lot of money.

Bottom Line: No, I would not recommend this to a friend

Company Response from Roman Health

May 15, 2019

Hi E, thanks for taking the time to leave this honest review. We're working hard to offer the most competitive prices that we are able, but we certainly understand your decision making in this situation. We've added some account credit if you ever decide to return to Roman for treatment, thanks again for your thoughts - we're here if you need us.

- Mike from Roman

Helpful Review? 26 People Have Voted

Posted on Mar 17, 2018

Very good

By Douglas Davis, New York, Verified Reviewer

I was very skeptical about ordering from an online pharmacy, but after talking with my doctor and weighing the options, I decided to give it a try. I was pleasantly surprised as to the professionalism, and respect for privacy of this site. The free trial pack came in a timely manner, and was very discreet. I will continue to order from here without hesitation.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 16 People Have Voted

Posted on Apr 25, 2018

Convenient, discreet, professional

By Chris Viscount, San Francisco, CA, Verified Reviewer

I was very happy with my experience with Roman. The entire process was very smooth and convenient. I would say the what I was most hesitant about was the interaction(s) with the physicians, but I was pleased with the professionalism and response time of the physician matched with me. I had several questions over the course of a few days, and they answered them all with great detail that made me feel comfortable. Shipping was fast and discreet. I would definitely recommend Roman.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Apr 24, 2018

Everything should be like this

By Larry F., New York, NY, Verified Reviewer

I’m a married guy in late 30s and had taken others’ V, but would never have asked my doctor for ED meds. I don’t know why. I learned of this from a friend or probably wouldn’t have even clicked. It’s super easy and an obviously legit startup with reputable media coverage. I can easily login to see or change delivery. I get emails BEFORE and after auto-renew. They come in a cute little box and WORK just like they should! This is literally how easy I want everything to be. The low review on this site sounds ridiculous to me. I will continue to "getroman."

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Apr 24, 2018

Saved my marriage!

By Jeffrey, New York, Verified Reviewer

I first saw ads for Roman in my Facebook feed and didn't think it was real. I mean, Viagra basically invented internet spam. But, I needed Viagra, couldn't spend $70 a pill, and decided to give it a shot.

It was absolutely amazing. I went through the original on-boarding in about 10 minutes, sent a few messages back and forth with the doc, and that was it. I was approved! A few days later a box showed up at my door. What would have cost me $400 cost me $48.

I was a bit worried that the box would say what it was so I pinged customer support and they let me know that it's shipped in an all brown box with no mention of Roman on the outside. This was crucial for me. Privacy is obviously a huge concern here.

I've ordered a few times since and have actually had a conversation on the phone with one of the docs about a few ways to optimize my regimen.

I would definitely recommend and will continue to use Roman for as long as I can.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on May 13, 2018

Great idea

By Patrick Gorman, Cleveland, OH, Verified Reviewer

I tried Roman for the first time. I have been treated in the past for ED, however, it’s very expensive. So I gave Roman a try and so far it’s great. I answered a few questions, and I received a phone call from their doctor who had an office about two hours away from where I lived, so I knew he was real. I talked to the doctor longer then I did my PCP and found the best medication and route to go with and within four hours my medication was sent by UPS and it showed up in a brown box and was everything they said it would be. The medication was 100% real. Also, just to let you know, in the past I’ve gotten fake V from a different company, and it’s always something I don’t want to go through again.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on May 22, 2018

Couldn't be easier.

By Andy K., San Jose, CA, Verified Reviewer

To be honest, even the name Roman didn't appear to me to be legit at the beginning. But I needed to impress my girlfriend, so I gave it a try.

The whole process literally took like seven minutes. I did everything by phone while just sitting in a grocery store parking lot in a car.

I was approved, and they say the parcel is on its way. Wow! Too good to be true but it seems like it is! I'm happy so far!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 12 People Have Voted
Showing 23-33 of 53

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