I have serious concerns about this company. I ordered the product sixteen days ago and never received it. Then today I was notified that they are billing me and shipping me another order! I called to say that I never received my first order. They told me that it was MY FAULT for not calling earlier and reporting. Under further investigation, they are now blaming DHL for losing my order and for never issuing a tracking order.
You know what? Fool me once, shame on me. Fool me twice, shame on you.
I am highly doubtful about this company. Any company that is an expert in BILLING my credit card but incompetent with shipping product...makes me really wonder if the product itself was any good anyway.
Hope this helps someone else.
Bottom Line: No, I would not recommend this to a friend
Pros and Cons
No “pros” were specified in this review
The customer service agent blamed ME for not reporting back to them that the shipment was never delivered and a tracking order was never issued. How could that be my fault?
They billed me for a second shipment, when I never received the first shipment!