SmileDirectClub

I had the most amazing experience with Nikki in Newport News! She, along with Jamila had a wonderful personality with picture-perfect customer service and their teeth were amazing. They made me feel great about what I was getting and questions were answered to my satisfaction. The technology of the 3D Scan of my teeth was AWESOME! The scan was exactly how they look now. I've received my "new smile" of the progression of how my teeth will look for the 6-month plan. I'm excited and looking forward to February 2020 when the plan will be completed. It'll be my birthday month...YEAH!

Bottom Line: Yes, I would recommend this to a friend

I needed to have photos of my teeth retaken. This was done at an office in Melbourne, Florida about two weeks ago. This office opened a little over a month ago. The technician who assisted me is Lindsey. She displayed such an excellent attitude, and was very warm and friendly. Lindsey did an outstanding job in making sure the retaking of laser photos of my teeth was the very best it could be. All of the other employees along with Lindsey, made me feel very comfortable and important. These young ladies are professionals and truly care about doing outstanding work for their customers. I am also impressed with the results I have seen thus far with the aligners. The gaps in my teeth have diminished and things are looking better. The only exception is that sometimes there may not be a perfect fit with aligners down the road. However, I am very impressed with the customer service department, in regards to how they have provided exceptional support in setting up appointments for me to resolve any issues. Thank you SmileDirectClub for the great work that you do! My special thanks to Lindsey for being so sweet and great in what she does!

Bottom Line: Yes, I would recommend this to a friend

Great customer service through the mobile "Smile Bus." Yanet was our rep, very professional, knowledgeable and sweet. Although we did not make a purchase, super impressed with their technology. Unfortunately their pricing has gone up, hopefully, they will implement better discount programs. Still reasonable in the grand scheme of comparable products. My daughter used their system previously, worked great!

Bottom Line: Yes, I would recommend this to a friend

My experience with SmileDirectClub was definitely amazing. I had an appointment with Courtney P. in the Orlando area on Lee Vista. She was so friendly and just made me feel comfortable. She answered all my questions professionally and is very knowledgeable about the product and procedure. Pin pointed all the areas on my teeth to show where the problem is and how she can help. I’m excited to start this journey with SmileDirectClub.

Bottom Line: Yes, I would recommend this to a friend

Today I had my 3D scan done at the Pittsburgh location and let me tell you, I was extremely nervous! Once I got there all my nerves just disappeared. I felt extremely welcomed and felt like I was talking with one of my close friends. Danielle did my scan and explained everything to me! She was excellent! She was very friendly and very easy to talk to. She made me feel so comfortable. I recommend coming to SmileDirectClub! I cannot wait to start my journey and finally feel good and comfortable with my SMILE!

Bottom Line: Yes, I would recommend this to a friend

I met with Ms. Lisa, very nice and welcoming doctor. She handled my scanning process and initial sign up. She was very professional and kind. It was definitely an informative start to my journey. I can't wait to receive my aligners in the mail.

Bottom Line: Yes, I would recommend this to a friend

Had a really great experience with Raul at the Beverly Hills location. Was the first customer there in the morning and everyone was all smiles. 15/10 would recommend. Can't wait to get my kit in the mail to get started on my new smile.

Bottom Line: Yes, I would recommend this to a friend

Lindsay, the staff at the Fort Myers SmileDirectClub was very pleasant, helpful, and knowledgeable. She asked very specific questions and her personality made this client comfortable and at ease the whole time. Would recommend to fam and friends!

Bottom Line: Yes, I would recommend this to a friend

Francheska assisted me through the process and all I have to say is that she is honestly so AMAZING! Very nice and attentive. She answered all my questions and made it a very comfortable environment! Excited to join the Club! Can’t wait to share my smile! Thank you Francheska!

Bottom Line: Yes, I would recommend this to a friend

My review is solely based on my initial consultation done at the SmileBus. I arrived early and they promptly accommodated me for my appointment. Tasia was fantastic and answered all of my questions and concerns with ease. The process was well explained and seems very easy to achieve results. The 3D imaging is incredible with zero discomfort. Outstanding customer service at the SmileBus in KC. If you are considering SmileDirectClub, I would recommend visiting with them in-person to have all concerns addressed and obtain the 3D imaging for your molds.

Bottom Line: Yes, I would recommend this to a friend

Bianca is amazing! I felt comfortable with her and she made the visit sweet and simple. I can’t wait to get my aligners and have a perfect smile! Thank you SmileDirect! I will refer family and friends to your office!

Bottom Line: Yes, I would recommend this to a friend