Alfred W.
FloridaMember since July 2019

Reviews (1)


    • Jul 24, 2019
    • Verified Reviewer

    SmileDirectClub

    Customer service

    Overall Experience:

    I needed to have photos of my teeth retaken. This was done at an office in Melbourne, Florida about two weeks ago. This office opened a little over a month ago. The technician who assisted me is Lindsey. She displayed such an excellent attitude, and was very warm and friendly. Lindsey did an outstanding job in making sure the retaking of laser photos of my teeth was the very best it could be. All of the other employees along with Lindsey, made me feel very comfortable and important. These young ladies are professionals and truly care about doing outstanding work for their customers. I am also impressed with the results I have seen thus far with the aligners. The gaps in my teeth have diminished and things are looking better. The only exception is that sometimes there may not be a perfect fit with aligners down the road. However, I am very impressed with the customer service department, in regards to how they have provided exceptional support in setting up appointments for me to resolve any issues. Thank you SmileDirectClub for the great work that you do! My special thanks to Lindsey for being so sweet and great in what she does!

    Bottom Line: Yes, I would recommend this to a friend

    • Jul 25, 2019

      Company Response from Smile Direct Club

      Thank you so much for this wonderful review and taking the time to share feedback with us! We're so happy to see this and we're always here for you if you need it.


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