SmileDirectClub

Had an awesome experience at the Coral Springs location. The technician, Jodi, was amazing. She was very professional, courteous, and she did a great job taking my dental scans, thank you. Highly recommend going to this location.

Bottom Line: Yes, I would recommend this to a friend

My SmileGuide, Anahi, was the nicest person, very relatable and explained the whole process very clearly. Got me excited to have chosen SmileDirectClub. The screening and teeth evaluation was seamless and included a teeth-whitening gift. Strongly satisfied with the quality of service provided.

Bottom Line: Yes, I would recommend this to a friend

Excellent service I experienced when I visited the clinic. Awesome, very friendly staff.

Shout out to Alice who did my procedure. She explained thoroughly all the processes that will follow through. Highly recommend to the people who need this excellent service.

Bottom Line: Yes, I would recommend this to a friend

Oh, my goodness gracious! After way too many years of being embarrassed by my teeth, I'm FINALLY on my way to beginning my Smile Journey.

I purchased a kit, but decided against it. And I couldn't be more happier. Not only is there a SmileShop about an hour away from where I live, but Smile Direct Club came to me! Well, to my city, that is. The big, purple bus made me grin from ear to ear when I saw it parked outside the mall.

What made me smile even more, was the wonderful ladies who greeted me and made me feel welcomed. And at ease. As for my Smile Guide, I was SUPER blessed to have a young lady by the name of Destiny! She totally rocks!

The whole process was fun and relaxing. I totally recommend getting a scan over taking impressions yourself. It's fast, painless and more accurate!

Can't wait to get my aligners! And to start smiling!

Bottom Line: Yes, I would recommend this to a friend

Going to get my evaluation was so easy! It was very quick and organized and easy check-in. Kacie did my evaluation and she was incredibly nice! So pleasant to work with and extremely helpful with information and checking with me for understanding. The photo/scan process went very smoothly, Kacie did a great job explaining what she was going to do first and making it a smooth experience. Thanks!

Bottom Line: Yes, I would recommend this to a friend

My visit went great! Everyone I met was friendly and helpful. Sarai completed my scan. She answered all my questions and showed me what the kit would look like. Sarai was very professional throughout my visit and I did not feel pressured at all to make a decision.

Bottom Line: Yes, I would recommend this to a friend

Smooth appointment. Lots of laughs with a professional Smile Guide to help me through the appointment with answering any questions in detail that I had. Nice environment as a whole.

Bottom Line: Yes, I would recommend this to a friend

SmileDirect did alright for straightening my teeth - there is no doubt that they have improved, but I still have 2 teeth that stubbornly won't move. I have contacted the company, and spent weeks in back and forth emails trying to get a re-evaluation, and they have "customer service care" individuals who basically are the go-betweens with the actual orthodontists. They keep telling me I need to send in pics, and when I do, I need to label which teeth are a problem, etc. etc. I have sent countless emails and their customer service is NON EXISTENT. Basically, you get what you get. For the $1800, you better hope it works because there is no recourse. It would be a great deal for straightening teeth if they would work out their lack of customer service.

Bottom Line: No, I would not recommend this to a friend

The SmileDirectClub bus came though my small town today which I thought was pretty cool since we are so small of a town. Upon arrival for my appointment, I was immediately greeted by Deineira, she was extremely nice and personable. Overall my experience with her was awesome! She answered all my questions I could think of at the moment. The only disappointing part was that I received a bright on kit as incentives for signing up today and as I went to use it this evening my gel pen would not push the product out no matter how many times I twisted it.

Bottom Line: Yes, I would recommend this to a friend

They do it right!

Finally a company that utilizes technology and doing everything possible to deliver results at the fraction of the cost with exceptional customer service!

We were in the Northville office and the ladies were fantastic.

Will recommend this service to all our friends.

No surprise all the orthodontists are protesting against this company as it may get them out of business.

This eliminates the need to drive to the office and pay all those extra unnecessary fees. All the visits can be done remotely and from any spot on the planet.

Love the company and the concept.

Bottom Line: Yes, I would recommend this to a friend

I went in for my 5:30pm consultation today. The check-in process was really speedy and efficient, everyone was really accommodating. I arrived a little early to my appointment, still they made time to see me before my actual scheduled time. I believe the boss of the office came out and set me up. Right away I was able to be seated in the back waiting area. I met with Jackie for my consultation. She was so friendly; really was interested in some of my personal life and made me feel very comfortable. Only took about 20-30 minutes to scan and inform me about the products. Overall I’d say this experience was really informative and pleasant. 10/10. The payment plan they have in place makes it all the better.

Bottom Line: Yes, I would recommend this to a friend