Splash Wines

Purchased a red pack...should have known it was too good to be true. Every wine tastes the same — nasty. They smell like soured Welch's grape juice and are totally unpalatable. Don't waste your money, even if it seems like a good deal. Every bottle was poured down the drain.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

The product is okay, but the customer service is petty and less than professional.

My order has been held up for more than a week while Splash is going back and forth with a review (via e-mail) over a month ago. Even though the orders are paid in advance, I've been back and forth with the company about releasing my purchase that's been sitting while I am reminded about a critique.

So if you don't like their products keep it to yourself. But don't purchase it again if you have a criticism because it takes too darn long to get it. Petty and unprofessional. They have the money even if their product is less than what we thought. And don't believe the "credit" an isolated credit means they isolated it hoping you won't use it. I placed an order and paid for it and was told I had a credit for a product I did not like. Funny as heck. They took payment a 2nd time for a product they allegedly gave me credit for. How incredibly stupid.

Family owned but certainly not family-friendly service. After spending over $130.00, I am still waiting for an order because some of my networks did not like an order purchased 30 days prior. What total BS.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

My overall experience with Splash has been positive. We started getting the curated cases from the promotional emails and were satisfied enough. We have since filled our shelves with the curated rosé cases and also continue to get the curated reds BUT…we know upgraded to the most expensive and we love the wines. The most expensive case is still a great deal considering we were paying $12–$25 a bottle at the retail store. It’s been a year now and we will continue to purchase from Splash. Also, they guarantee you like the wines or your money back on the bottle you didn’t enjoy.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

I have been ordering Splash wines since the Pandemic Covid 19. Delivered very well. I'm not complaining about the wines. They are good and worth the money. I'm complaining about the payment of installments. The shop is awful; it goes by what because my credit is good. It just came up with this statement. “You are not eligible for installments. We couldn’t confirm the information you provided. You can still complete your purchase by paying in full. Please go back to Affirm, not Shop.”

This is what I dealt with for over three years. Not a Satisfied Customer

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend