The product is okay, but the customer service is petty and less than professional.
My order has been held up for more than a week while Splash is going back and forth with a review (via e-mail) over a month ago. Even though the orders are paid in advance, I've been back and forth with the company about releasing my purchase that's been sitting while I am reminded about a critique.
So if you don't like their products keep it to yourself. But don't purchase it again if you have a criticism because it takes too darn long to get it. Petty and unprofessional. They have the money even if their product is less than what we thought. And don't believe the "credit" an isolated credit means they isolated it hoping you won't use it. I placed an order and paid for it and was told I had a credit for a product I did not like. Funny as heck. They took payment a 2nd time for a product they allegedly gave me credit for. How incredibly stupid.
Family owned but certainly not family-friendly service. After spending over $130.00, I am still waiting for an order because some of my networks did not like an order purchased 30 days prior. What total BS.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend