About StyleWe

StyleWe offers consumers the chance to shop fashionable clothing designs made by independent fashion designers and small boutiques in one convenient online store—but with a twist.

Unlike other online shopping platforms that boast a variety of unique selections, such as Etsy, StyleWe allows designers to focus on the designing, while StyleWe handles production and customer service.

StyleWe claims that, through this unique structure, consumers are able to curate their own, unique style and build relationships with designers for diverse and personal fashion choices. For designers, they claim that this model allows those who create to enjoy recognition and direct customer feedback, instead of the anonymity that comes from designing for a larger label.

While StyleWe’s benefits sound appealing in theory, anyone who’s purchased a knockoff garment or accessory knows that how an item looks at first glance isn’t everything.

Will StyleWe be able to maintain the quality and fit consumers expect when buying independently designed items? Before we answer that question, let’s learn more about what they claim to offer.

Our First Impressions When Shopping StyleWe

StyleWe offers every category of women’s apparel that you would expect from a large online store, including dresses, tops, outerwear, skirts, pants, jumpsuits, and swimwear. They also have a handbag section. However, there are no accessories or jewelry options available.

You can browse StyleWe’s selections without signing up for the website. But to make a purchase, registration is required. On the up side, registering gives you a coupon good for ten percent off of your first StyleWe purchase.

What did we notice while looking around?

The selections available in StyleWe’s various categories don’t prescribe to any particular style. In dresses, shoppers will find midriff-baring skirt and top combos and bandage dresses next to evening gowns—and in no particular order.

When compared to department store websites or even larger boutique stores that allow for better filtering of sub-categories​, the enormous number of items available can be overwhelming. Further, the inconsistencies in image backgrounds and the dated look and experience offered by the website falls short of building confidence.

What is included is detailed product information, including materials, fit measurements, and laundering instructions. This is often left out by smaller boutiques whose focus on style can leave gaps in the purchasing experience. Although, it’s worth noting that the majority of items we viewed were polyester.

Related: TBdress Review

StyleWe Pricing & Refund Policy

Although registration is required, becoming a StyleWe member is free. Items range from flash sale selections starting around $40, to professional and formal wear that is over $150.

Standard shipping costs are between $1.99–$6.99 and takes between five and seven days after processing (which is an additional three to five days). Free standard shipping is offered on all orders over $60.

Alternatively, shoppers can choose express shipping, which takes two to five days after processing, and costs between $9.99–29.99.

StyleWe does allow for items to be returned within 30 days of the date that it was received. To return an item, it must be unused, undamaged, and in its original package. Additionally, you are responsible for the cost of return shipping.

To make a return or exchange, you need to request to do so online by clicking a button on the right of your order confirmation. You’ll receive an authorization number and return address within 24 hours, at which point you can post your return.

StyleWe asks that you email them proof of your package being sent, such as a tracking number or picture of your package to complete the process.

What isn’t eligible for a return? Swimwear can only be returned or exchanged if the product is defective. Additionally, you must provide StyleWe with an image of the item to prove that there is a defect when requesting a return.

Finally, if you feel you’ve made a mistake in your order and cancel it within 24 hours of purchase, StyleWe will issue a full refund. For orders that have not yet shipped, but have been made in excess of 24 hours, StyleWe offers a partial refund after deducting a 15 percent cancelation fee.

StyleWe Reviews: What Do Customers Have to Say About StyleWe?

The most frequent comments from StyleWe customers is regarding something that isn’t immediately apparent when visiting their official website: StyleWe is located in China.

While many of the products we use on a daily basis are manufactured overseas, StyleWe’s international location is at odds with their message of quality and independent designers. Clothing made in China is also generally associated with questionable fit and materials.

What were some of the individual comments?

Looking at the reviews of StyleWe on Sitejabber, we’re left with a mixed bag of impressions that veer towards the not-so-great, including:

1. Incorrect sizing: One user said, “I wear a 10-12, so ordered XL, assuming cheap stuff runs small. The XL is supposed to fit 12-14. Both items are a 6-8 at best.”

StyleWe’s customer service representatives appear to respond to many of the complaints on Sitejabber. In this instance, service rep Lanny S. responded to the above complaint, stating:

“Our items usually run one size smaller, so it will be better to choose bigger size. Every time when you click the size "S, M, L" etc., it will show the corresponding detailed measurements for the specific size. Then you can check.

You can also refer to the item Product Details to see the exact measurements first and choose the corresponding size (S, M, L, etc). The size guide is just a reference for all the items, which is not as accurate as the info of product details.”

2. Poor quality: Rose C. stated that she was disappointed with her StyleWe order, and rated the cut and quality of the items she received as poor. Rose also complained that the items she ordered only looked 80 percent like the images that were advertised.

3. Difficulty returning items. Several reviews mentioned that they experienced delays or a lack of response when attempting to return their StyleWe purchases.

That being said, there are also multiple reviews that praise StyleWe’s customer service and state that the customers had an overall positive experience shopping the online store.

Since the reviews on Sitejabber are so hit-and-miss, we looked further and found one blogger’s detailed account of shopping StyleWe.

You can read the full article at Denver Sewing Circle, but here are a few highlights from Jilly’s experience:

  • She mentions that the website can be difficult to navigate, that all available colors aren’t always shown in images, and that shoppers should take extra care to look at the individual product sizing information instead of relying on the standard drop-down options.
  • Her shipping was delayed by several weeks. First, after being held in customs, then held stateside. Delivery took five weeks in total.
  • The writer was unable to find any information about the designers StyleWe claims have created the garments they offer and suspects that they might not be real.

The reviewer had purchased a $60 dress, one of StyleWe’s cheaper options, and stated in her review that it looks like “an average, mass-produced garment.”

The post wraps up by saying that, overall, it wasn’t a negative experience, but that she believes there should be more transparency regarding shipping times so that customers can have realistic expectations.

Is StyleWe a Scam?

Due to StyleWe’s ongoing attempts to respond to and mitigate complaints, along with the absence of any reviews complaining that they never received their purchase at all, we don’t believe that StyleWe is an outright scam.

That being said, we’re also not confident that the brand is everything that they claim. This is because, after reading the Denver Sewing Circle review, we also attempted to locate social media profiles and websites for the designers that StyleWe lists and came up empty handed. Additionally, despite their friendly tone and promises of exceptional customer service, the number of customer reviews complaining of the undisclosed potential for shipping delays and unresponsive customer service are too many to assume that it’s a fluke.

Overall, we’re left with the impression that StyleWe is a Chinese-based clothing manufacturer of the likes that might supply Forever21 or other budget-minded stores, but are attempting to cut out the middleman by offering selections directly to consumers. While this might work in theory, StyleWe doesn’t seem to have worked out many of the bugs with their shipping and processing.

Bottom line? If you find that you’ve fallen in love with one of StyleWe’s selection and are okay with the price, you might be pleased with the order—as long as you’re not in a rush. However, we’d advise against shopping StyleWe on the premise of supporting independent designers or saving cash on small-label purchases, as there are so many other options that don’t involve international shipping.

Related: Don’t Fall for a Designer Knock Off Prom or Wedding Dress Scam


Read 441 StyleWe Customer Reviews and Complaints

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Average Customer Rating: 3.2
Rating Snapshot:
5 star: 228 4 star: 14 3 star: 1 2 star: 12 1 star:  186
Bottom Line: 54% would recommend it to a friend
Showing 1-11 of 441
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  • This company is actively collecting reviews from its customers. All reviews submitted are subject to moderation and approval to ensure they meet our Review Guidelines.
  • 1 out 1 people found this review helpful

    Stay away from StyleWe

    • Seattle, WA,
    • Nov 12, 2019
    • Verified Reviewer

    I ordered two dresses that were delivered in the timeframe promised. The issue is that neither dress reflected what was on the website. The sleeves on the dress were huge, both dresses smelled like cigarette smoke, and the sizes were way off everywhere. The quality is cheap, the seamstress work is poor, and when I went to get a refund online, I was sent an email stating that it would be too expensive for me to return it because I would have to pay customs, and that could take months for them to get the return. Instead, the company offered me a 20% in-store coupon.

    I should have known better than to order something directly from China, but that’s where this company is. They use a Fremont California address as a sham, but if you follow the tracking and if you ask for a return, it’s coming from and going straight to China. Buyer beware!

    Bottom Line: No, I would not recommend this to a friend

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  • Do NOT trust this company. They are LIARS.

    • London, United Kingdom,
    • Nov 8, 2019
    • Verified Reviewer

    I ordered £599.19 GBP worth of goods on the 21st of August 2019 from StyleWe, they arrived in dribs and drabs some weeks later. The quality of goods was very poor and they were far too small. I informed them and they sent an email with a return address. I promptly sent the items back in 3 separate parcels, tracking via Parcel Force which cost me a total of £120GBP. Since this time I have emailed, constantly tried to phone, to find out when my money is refunded. They have told me that they have not received the parcels, yet when I have contacted Parcel Force, they informed me that one of the items was stuck in customs and that StyleWe refused to accept the parcel. I have emailed them every day since shipping the returns and they fob me off with lies.

    PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY!

    I have no faith in them! They are so dishonest, will they refund my £599.19 pounds? Being in China what can I do?

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Deserves zero stars - company is a scam

    • Austin, TX,
    • Oct 4, 2019
    • Verified Reviewer

    This is the WORST company I have ever dealt with online or in brick and mortar. Do not, I REPEAT, DO NOT order anything from this company! I ordered several dresses in May and thought the clothes looked so cute and unique. I ordered up in size by 1-2 sizes per the online sizing advice. It arrived after 4 weeks, which was several days AFTER I actually needed the items for an event. What I received look NOTHING like I saw online. The clothing is cheap, poorly made, and is in line with the quality you find at Ross or Forever 21 or worse. None of it fit, nor would I have wanted it even if it did. I sent it back.

    I declined their scam to give me a 15% cash refund or 20% store credit for my purchase (rather than returning the items) and spent the expensive shipping back to China. My package made it all the way to China in REGULAR mail in 2 weeks (which is over 7000 miles), but they are claiming it did not make it 621 miles their headquarters 3 months' time! Of course, you cannot track your package to China and they are now claiming the tracking has expired (convenient). They state it must be lost or "may" be returned to me. LIKE I WOULD WANT TO SEE THAT CRAP AGAIN!

    Bottom line, I don't care how cute you think their stuff is, DO NOT USE THIS COMPANY! It is a SCAM and you can find much better stuff out there from a company with more reputable business practices!

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Don’t trust them

    • California,
    • Sep 25, 2019
    • Verified Reviewer

    Terrible customer service. They just take your money and that’s it. They don’t feel obligated to send your order to you.

    Don’t trust them. I ordered an item 3 months ago. After 30 days they told me that the item was out of stock, I chose another one. After one month they sent me an email and told me the same thing again and I changed my order again.

    After one month sending emails to them they just tell me that the order isn’t ready and they can't provide me any information regarding shipping date. That’s it.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Online company to avoid - 0 stars

    • Spokane, WA,
    • Sep 14, 2019
    • Verified Reviewer

    If they had zero stars as an option I’d use it.

    Purchased women’s clothing from StyleWe. I was shocked by the poor quality in material, incorrect size, color difference, and poor customer service. Pics are great, products do not live up to the hype. Didn’t get a refund. I would not even donate them to a charity. I put them in the trash. Would not order anything from this company.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 8 people found this review helpful

    Don't do it

    • Holmdel, NJ,
    • Sep 3, 2019
    • Verified Reviewer

    While the site and fashion style looked amazing, company is in China. I tried to return an item, no free returns, cost more to send it back and pay for customs. The company offered to credit my card 20%. Would never buy from here again. A complete waste of $65.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 10 people found this review helpful

    StyleWe refund policy is a scam

    • Lafayette, CA,
    • Aug 21, 2019
    • Verified Reviewer

    A few months ago I bought two dresses for $265.38 believing I could trust their refund policy. I sent the dresses back for a refund because I was not happy with the quality. The dresses were shipped to me from within the USA but StyleWe required that they be returned to China. That was about 3 months ago.

    Meanwhile, they keep sending me email discount offers if I will drop my refund demands. I believe I’m being scammed. I strongly suggest you NOT buy from this company. They are a total waste of time and money.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 10 people found this review helpful

    Do NOT fall for this scam

    • Georgia,
    • Aug 16, 2019
    • Verified Reviewer

    A shopping experience doesn't get any worse, stay away. This company is a scam.

    Here's ONE of their gigs, although from the other reviews I've read on other sites, they have many. They fail to tell the customer that in order to return merchandise (which is bad quality and has a foul odor and arrives late), you must send it to China at your cost (my cost was $60). Then they will reject your return but claim Customs rejected it. When you show them the stamp on the package as proof they received, they again blame Customs. When you threaten to alert other customers to keep it from happening to others, they agree to a discounted refund which they never send. It is a 100% scam. (NOTE: Again, I have read about similar experiences from other customers, and they have a schtick where they pretend to be very helpful and friendly. It's comical. I'm writing this review in as many places as possible and alerting colleagues to help caution against buying anything from this company.)

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 7 people found this review helpful

    Fakes and stolen images

    • London, England,
    • Aug 15, 2019
    • Verified Reviewer

    This site is filled with fake products and stolen images. The products are low-quality rip-offs of legitimate designs. The site has multiple product images that have been copied from real designers and retailers. It should be shut down.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 13 people found this review helpful

    Return of dresses

    • North Carolina,
    • Jul 18, 2019
    • Verified Reviewer

    When I ordered these dresses, I used the size chart on your site. Both dresses were way too tight! I contacted StyleWe for return instructions. They offered to discount the dresses. Why would I want a discount if they were too tight?! They would still have been too tight. I took them to the post office to return them. It cost $56.00 to return! Ridiculous. Sent the tracking via email to store. Never heard from them for months. Every time I would email for an explanation they told me to wait. Well, today, I get the darn package of dresses back in the mail to me! Stamped on the package is "return overdue". Ya think! I sent the dresses back to them on February 8, 2019. Get the dresses back to me on July 6, 2019. What a crummy way to run a business. I will NEVER recommend this company!

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 16 people found this review helpful

    Don't buy from StyleWe!

    • Pasadena, TX,
    • Jul 16, 2019
    • Verified Reviewer

    My daughter bought a beautiful prom dress from StyleWe for $75 and we were pleased with the fit and quality. However, I spent $115 on two tea dresses and when I got them they were crap - thin material, poor fit and construction. I attempted to return the dresses but StyleWe balked. They kept offering discounts for future purchases. Finally, they gave me instructions to ship back. It cost me $55 to send two dresses in an 8" x 12" envelope with no way to prove that they received it. I never got the credit. I disputed the charge with my credit card, and they wouldn't credit me back because StyleWe said they never got the dresses. I am out $170 for nothing. If you buy from here, don't ever expect to be able to return the clothing.

    Bottom Line: No, I would not recommend this to a friend

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