The Black Tux Reviews

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The Black Tux

Overall Rating

4.7

380 Customer Reviews

Summary

The Black Tux is a tuxedo and suit rental service that comes with purchase options as well. Learn what customers are saying about this service.

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Customer Reviews

4.7 Stars out of 380 Reviews
5 Star:90% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:7%
93% Recommend This Service
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Posted on Nov 28, 2018

Great product - would rent again

By Philip P., San Francisco, CA, Verified Reviewer

I've now rented 3 tuxes through The Black Tux for a couple of weddings and a formal dinner and have been really impressed. The tux is high quality, and the customer service has been excellent. Once I had the pants hemmed and once I had the sleeves hemmed, and the reimbursement was super straightforward. I'll definitely be using them again.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 17, 2018

Great service

By Quinn E., Atlantic Highlands, NJ, Verified Reviewer

I rented a tux, it came super fast. I had an issue with something, and they graciously offered a credit to correct the issue. It definitely was an easy process. You pay a premium, but all the shipping is included and the customer service is impeccable.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 17, 2018

Excellent option

By Ryan S., San Diego, CA, Verified Reviewer

I was turned onto The Black Tux for a tuxedo for a wedding. It was a excellent experience, the customer service team was attentive in making sure everything fit correctly to my liking. If something didn't, they gave me options on what I could do. After the wedding, everything was put back in the box, which already had the return label attached and I placed in the mail when we left the hotel.

Very easy to use.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 17, 2018

Amazingly easy and convenient!

By Anthony B., Washington, Verified Reviewer

It was amazing. The first tux didn't fit and we got another tux just a couple days later. I didn't have to send the first one back until after the event. Great customer service and the tux looked darn good!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 17, 2018

Wedding tux

By Vincent E., New York, Verified Reviewer

I can't say enough about this company. I highly recommend anyone to use their services. My tux fit me perfectly for my daughter's wedding. Really awesome tux. Quality was sick. The shoes, pants, shirt, etc. was perfect. The website is set up very nicely too, so you can't really make any mistakes on your sizes. But if so, they are incredibly helpful on the phone as well. I will deal with them again without a doubt.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 17, 2018

A must have for any occasion.

By Jordan M., Charlotte, NC, Verified Reviewer

I was told about The Black Tux by a buddy of mine who had the wonderful opportunity to use them prior to my wedding. The service The Black Tux offered was nothing short of amazing. The customer service was on point from the get-go. The ease of the website from creating an event to getting the articles of clothing was outstanding. Once the items did arrive, the support from the team was amazing, something didn’t fit, and they were so quick to get you what you needed, and ASAP so that you had one less thing to worry about. They even offered to have my items sent to me at my hotel as my wedding was in Charleston, SC. All of my groomsmen had nothing but great things to say about this company...plus let’s be honest, we looked damn good! I will forever have The Black Tux in mind for any occasion as well as I will always recommend his company to anyone who has not only a formal attire event but just wants something to look great wearing. Thank you The Black Tux for everything!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 17, 2018

Last minute tux rental

By Daniel S., Illinois, Verified Reviewer

I had a black tie event that I needed to attend on short notice and needed a tux. Great customer service. Great fit. Everything appears to be better than average quality. I have used The Black Tux multiple times now and I have recommended to several friends.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 13, 2018

Great customer service, product and service - would definitely recommend!

By Sam G., Crofton, MD, Verified Reviewer

The Black Tux made ordering men’s wear such a breeze. The website is so easy to work with, and it shows you updates of each members’ order. I would HIGHLY recommend. Such a great, easy, streamlined process for something I was dreading!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 11, 2018

Experience vs. Expectations

By Craig L., Charlotte, NC, Verified Reviewer

Execution simplicity made me wonder. Everything fit very well. Tux quality was great, receiving many compliments on how it looked. Returns were easy...what more can you ask when expectations are clearly exceeded!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 11, 2018

Best decision I’ve made

By Bryan C., Chicago, IL, Verified Reviewer

I was skeptical, but after their bold try on at home, you get the feel of what type of suit it is and how it’s high-end quality. People just loved the way it looked. The whole process of getting the right fit, The Black Tux made it the easiest experience, stress-free. After it’s all said and done, what makes The Black Tux stand out is their speed and response, especially in those last two weeks! Also, they are aware of travelers; it’s on its game in sending it to the location if anything didn’t fit right! Everyone loved the suit. I loved the way it looked on me, and I would definitely recommend The Black Tux to anyone for any occasion they’ll come through!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 11, 2018

Best customer service experience!

By Jerome C., California, Verified Reviewer

I used The Black Tux for my wedding and it was far and away one of the best wedding decisions I made. Like many couples, my bride and I were focused on so many other details of our wedding that when it came time to pick out a tuxedo, I was a little overwhelmed and lost. The Black Tux streamlined all of the options and I was able to pick out my style and all accessories within minutes.

Once I received my tux, it turned out the shoes I selected were a size too small and because I didn't try the shoes on immediately (not smart I know!), I had to call the Black Tux less than a week before my wedding to ask for a bigger pair of shoes. They sent me a new pair of shoes in just two days!

Finally, when it came time to send back my tux, the hotel my wife and I were staying in at the time of our wedding, misplaced my tuxedo. It took them a few days to locate the tuxedo, and by the time the hotel located the tux, the day to send back my tuxedo to The Black Tux had come and gone. I called and explained the situation to The Black Tux, and they were willing to change my return date without any additional charges.

Most importantly, I loved the style and fit of my tuxedo, and so did my bride! With weddings, so many issues and problems outside of a couple's control can come up. I cannot thank The Black Tux enough for making this aspect of our wedding such a painless, easy, and successful option!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 3, 2018

Nailed it!

By James S., Menlo Park, CA, Verified Reviewer

I absolutely loved using The Black Tux for my wedding. My groomsmen, father of the bride, father of the groom and myself had a flawless experience. I even went into a retail location after my free try-on to make those last little small adjustments. It was the best suit I ever had!

I'm so excited to use The Black Tux for upcoming events - holiday parties, weddings, just because. I'm not going to hesitate since I am confident I'll be lookin' good.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 3, 2018

Awesome experience!

By Jason M., San Jose, CA, Verified Reviewer

The company is awesome. My whole experience was great from beginning to end. The home try-on went very well, and I got my tux in plenty of time for my event. The customer service here is top notch, and they are very easy to get a hold of. Great experience.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 29, 2018

Best experience, ever

By Jenna C., Oregon, Verified Reviewer

The Black Tux was so awesome to work with from start to finish. Their customer service is incredible and easy to get in touch with. All of the groomsmen and fathers said their suits fit perfectly, and everyone was so impressed. I will always recommend this company to anyone who needs a suit and doesn't want to deal with the hassle of going somewhere. Such a great experience!

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 26, 2018

Prompt service

By Norm S., Lafayette, IN, Verified Reviewer

The vest was too small, they handled it very well, and a replacement was here in plenty of time for the wedding. GREAT SERVICE! I HIGHLY recommend them! A 10-star rating from me. Thank you very much.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 25, 2018

Awesome

By Joanna P., Phoenix, AZ, Verified Reviewer

The Black Tux was amazing. I was so pleased with the quality and the fit. When the suit arrived, I noticed that the shirt sleeves weren’t long enough to show with the jacket on - but I didn’t really care much. They insisted on sending a new shirt to make the look perfect. I shipped everything back, no problem, and they checked on us throughout the process.

Worth every penny.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 25, 2018

Great service

By Eric P., Woodville, MS, Verified Reviewer

We live in a small town, so renting a tux is a challenge. Renting for mail delivery was very easy. The sizing questions helped get the perfect fit. Pick-up was easy as well! I was able to arrange a pick-up at my office with FedEx and used the labels that were already attached.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 22, 2018

Excellent, excellent, excellent!

By Roderick S., Smyrna, DE, Verified Reviewer

Everything was perfect. The suit came on time, looked great, felt great, fit perfectly, and everyone loved how I looked in it. Keep doing what y'all are doing. Kudos to The Black Tux.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 21, 2018

Nervous to try, will return

By Brandon S., Indiana, Verified Reviewer

I was very nervous to try, especially less than 2 weeks from my event. I screwed up and ordered 2 sets of cufflinks and 2 pocket squares. I called and the associate was awesome. She corrected my order and assured me that the time would arrive on time and we would still have time to order replacements if needed. The tux looked great. Return shipping was so easy. Very high quality. Will definitely use again.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 21, 2018

Wonderful experience

By Ivan B., Seattle, WA, Verified Reviewer

I loved everything about the service - the convenience and how quickly the customer service team responded to my requests. As the groom, all my fellas had their tuxedos on time. The way they physically look, the tuxedos really helped them look more attractive!

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 21, 2018

Great first time experience

By Ryan S., Las Vegas, NV, Verified Reviewer

Such a quality suit and an affordable price.

The suit quality was great, and they provide free shipping to you and back to them.

I had an issue that the wrong jacket size was sent, and they overnighted me a replacement with no cost to me.

Overall great experience - will use again for my next event.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 16, 2018

Below average, essentially a regular rent-a-tux

By Stephen V., New York, Verified Reviewer

The website claims that their tuxedos are comparable to $1200 tuxedos on the market, but this could not be farther from the truth. If anything, the tuxedo is worth no more than $200. I am extremely disappointed in the quality and fit, and would never recommend them to anyone. One positive is that the customer service is responsive and will attempt to replace your size, however, they have no ability to improve the quality or tailored fit of the tuxedo.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Oct 14, 2018

Amazing customer service!

By Brittany T., Atlanta, GA, Verified Reviewer

We planned a destination wedding and had some planning hiccups along the way, we forgot to add an item to the groomsmen attire, the best man backed out, my brother joined on...then forgot to return his suit. It was probably a little more chaos than most suit rentals - but the customer service team at The Black Tux was top of the line. Walked us through everything and really went above and beyond. All of that aside, the suits looked amazing. I will DEFINITELY recommend them to anyone and everyone in the future!

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 14, 2018

Easy to use - great customer service

By Michael M., Charlottesville, VA, Verified Reviewer

Very easy service to use. Their customer service was great. Nice shipping box to receive and return your items. The tux felt and looked great. The only complaint - bow tie option might be offered (pre-done), I know not everyone can TIE a bow tie.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 14, 2018

Amazing service. Would recommend to anyone.

By Chris R., Charlotte, NC, Verified Reviewer

I was hesitant to try the online rental, but with having a busy work schedule, I figured I would give it a shot. I could not be more happy with the ease of this process. The at-home try on is brilliant. We made a few adjustments, the week before the wedding my tux arrived, and everything fit great. The tux quality was outstanding and I received complaints all night. I plan to use The Black Tux for all my future tux needs. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 13, 2018

The pinnacle of rental formal wear.

By Travis T., Seattle, WA, Verified Reviewer

I had an excellent experience! The suit fit perfectly, and the quality was better than anything I have rented for previous events. I was able to wear it straight from the box! Return shipping couldn't have been easier. Thank you! You can certainly expect future business from me. I will have absolutely no hesitation in recommending your service to friends family and coworkers. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 13, 2018

First experience was a good one

By Keilan F., Royal Oak, MI, Verified Reviewer

I recently had my first experience with The Black Tux as a groomsman at my buddy’s wedding. Overall, I liked the service and would recommend it.

Pros: Convenient service. Sharp-looking suit. Ease of transport (box) and shipping back was great.

Cons: Need to know or figure out your sizing. I've never worn a tux before, so it was a bit of an adventure figuring out how everything went together.

Bottom Line: Yes, I would recommend this to a friend

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