Jerome C.
CaliforniaMember since November 2018

Reviews (1)


    • Nov 11, 2018
    • Verified Reviewer

    The Black Tux

    Best customer service experience!

    Overall Experience:

    I used The Black Tux for my wedding and it was far and away one of the best wedding decisions I made. Like many couples, my bride and I were focused on so many other details of our wedding that when it came time to pick out a tuxedo, I was a little overwhelmed and lost. The Black Tux streamlined all of the options and I was able to pick out my style and all accessories within minutes.

    Once I received my tux, it turned out the shoes I selected were a size too small and because I didn't try the shoes on immediately (not smart I know!), I had to call the Black Tux less than a week before my wedding to ask for a bigger pair of shoes. They sent me a new pair of shoes in just two days!

    Finally, when it came time to send back my tux, the hotel my wife and I were staying in at the time of our wedding, misplaced my tuxedo. It took them a few days to locate the tuxedo, and by the time the hotel located the tux, the day to send back my tuxedo to The Black Tux had come and gone. I called and explained the situation to The Black Tux, and they were willing to change my return date without any additional charges.

    Most importantly, I loved the style and fit of my tuxedo, and so did my bride! With weddings, so many issues and problems outside of a couple's control can come up. I cannot thank The Black Tux enough for making this aspect of our wedding such a painless, easy, and successful option!

    Bottom Line: Yes, I would recommend this to a friend

    1 people found it helpful

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