About The Black Tux

By HighYa Staff

If you’re looking for inexpensive, high-quality tuxedo and suit rentals, The Black Tux claims to take the hassle out of the whole process by providing online ordering, and pre-paid shipping both ways. On top of this, The Black Tux even claims to provide a Fit Guarantee on all of their orders, which can help you look your best on the day of your event.

But can the Black Tux really help you avoid the last-minute pickups, low quality materials, and high prices associated with traditional suit and tux rental shops? Let’s suit up and find out.

Quick Facts About The Black Tux

By partnering with one of America’s top suit-makers, The Black Tux claims to provide wool and cotton suits that feature 150s Merino wool, classic and slim fits, and a wide range of accessories, for prices much lower than traditional tux shops. With this in mind, The Black Tux carries jackets ranging in size from 34-58 inches, and pant waist sizes from 28-54 inches—although all pants come with a 2-inch waist adjuster. If you can’t find the size you need, the company claims that they can manufacture a custom size if necessary, though this will require extra production time.

Because The Black Tux rental process is handled completely online, it occurs over 4 steps:

  1. Visit The Black Tux website, pick the individual items you like, or choose from a range of complete outfits. Once you’re finished, add them to your cart.
  2. Get measured. To accomplish this, you can visit your local tailor in advance, or use the 10-minute measurement tool on The Black Tux website. If necessary, the company can even send you a free tape measure.
  3. Your garments will be shipped via FedEx and will arrive seven days prior to your event. If you’re within 14 days of your event and need something ASAP, a rush shipping and handling fee will apply.
  4. On the business day after your event, place your garments back in the original box, add the pre-paid shipping label, and send it back to the company.

The Black Tux Pricing & Refund Policy

The Black Tux claims that their suits and tuxes would retail for $1,200, although they can be rented for the following prices:

  • Tuxedos: $95 - $120
  • Suits: $95 - $110
  • Shirts: $15
  • Vests: $15
  • Neckwear: $5 - $10
  • Cufflinks & Studs: $5 - $10
  • Shoes: $15 - $30
  • Misc. Items (Suspenders, cummerbund, tie clips, etc.): $7 - $15

All rentals include free shipping both ways, unless your order requires a rush shipping fee. Your garments will arrive folded in a garment bag, and should be ready to wear right out of the box. If there are any wrinkles, the company claims they should naturally fall out within a couple hours.

The Black Tux rentals come with a Fit Guarantee, which means that if your tux or suit doesn’t fit properly, the company will cover the cost of alterations, or will send a replacement item.

If you cancel your order more than 30 days prior to your event, you’ll be eligible for a full refund. Inside of 30 days however, you’ll receive a merchandise credit that can be applied to future orders. If your order has already shipped, you can send it back to the company as soon as you receive it, and you’ll then receive a merchandise credit upon arrival.

Keep in mind that if you fail to send your suit or tux back on the first business day after your event, you may be subject to a late fee of 25% of the rental price, per day.

For questions, concerns, or returns, you’ll need to contact The Black Tux customer support at 888-717-1588.

What Do Other Consumers Have to Say About The Black Tux?

The Black Tux is based out of Santa Monica, CA, and has been in business since 2012. Since that time, they’ve been featured in BusinessWeek, TechCrunch, The Wall Street Journal, GQ, and more. Despite this, the company is not listed with the Better Business Bureau.

Online reviews regarding The Black Tux appear to be overwhelmingly positive, and cite great quality, good fit, and high marks for customer service.

What’s the Bottom Line About The Black Tux?

The founders of The Black Tux claim that they were inspired to start the company due to their poor experiences with the traditional suit and tux rental process. But have they lived up to their vision?

By all appearances, it would seem so. In less than 2 years, The Black Tux seems to have made a big name for itself, and every review we read during our research seemed to provide glowing feedback.

Have you used The Black Tux for one of your events? If so, tell us about your experience by writing a review!

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Read 353 The Black Tux Customer Reviews and Complaints

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Average Consumer Rating: 4.8
Rating Snapshot:
5 star: 331 4 star: 6 3 star: 1 2 star: 1 1 star:  14
Bottom Line: 96% would recommend it to a friend
Showing 1-11 of 353
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  • Editor’s Note: It is our understanding that this company has been asking its customers to leave feedback on HighYa. We assure you that each of these reviews has still been subjected to the same verification & vetting process that all submitted reviews go through. Learn More Here
  • Excellent tux

    • Medina, OH,
    • May 23, 2019
    • Verified Reviewer

    The quality of the tux was excellent and fit perfectly. Arriving 2 weeks before the event and allowing 3 days to ship back was so much more convenient than battling local rental stores. I would highly recommend The Black Tux to anyone that needs a quality tux rental.

    Bottom Line: Yes, I would recommend this to a friend

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  • Bridesman Tux Rental Dream

    • Boone, NC,
    • May 23, 2019
    • Verified Reviewer

    I loved the selection on The Black Tux and the quality! I am used to paper thin tuxes from mall rental stores but the pieces I received from The Black Tux were of such high quality. Everything fit like a glove and returning my items was SO easy. I have been thinking of future events this year I can use an excuse to use The Black Tux again.

    Bottom Line: Yes, I would recommend this to a friend

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  • Outstanding from beginning to end...

    • Kentucky,
    • May 22, 2019
    • Verified Reviewer

    I was totally satisfied with my Black Tux experience. Fit perfectly and I discovered the slim fit works well on me. Received many compliments! The receiving and then return process was simple and easy. Overall...10!

    Bottom Line: Yes, I would recommend this to a friend

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  • Amazingly efficient!

    • Westminster, CA,
    • May 16, 2019
    • Verified Reviewer

    Retired from 30 years in retail, I know that customer service is paramount...and you guys excel at it. Great product, great service and ease of use. Five wedding party members from five different parts of the country and we all looked fabulous!

    P.S. Suit was of exceptional quality. One suit coat replacement needed came in one day! Pre-paid return packaging even came with packing tape! This place is a destination wedding must.

    Bottom Line: Yes, I would recommend this to a friend

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  • Best suit rental

    • Dallas, TX,
    • May 16, 2019
    • Verified Reviewer

    I usually despise having to rent a suit. It never fits, the returns are painful, and it is excessively priced. You can usually buy a nice suit for about two times more. The Black Tux has changed my mind. I was able to go to a local store and get measurements, get the suit in the mail, and return it at ease. Everything was fast and easy, and the suit actually fit.

    Bottom Line: Yes, I would recommend this to a friend

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  • Amazing!

    • Metro Detroit, MI,
    • May 16, 2019
    • Verified Reviewer

    My experience with The Black Tux was amazing from beginning to end. The staff is highly professional and prompt and they will do their best to accommodate you the best that they can. Aside from the service, the tuxes were amazing. I had 10+ tuxes on my order and everyone’s fit perfect and the materials were very high quality. If I ever need to rent a tux again, I will always go with The Black Tux.

    Bottom Line: Yes, I would recommend this to a friend

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  • Super impressed!

    • Crawfordsville, IN,
    • May 16, 2019
    • Verified Reviewer

    I heard an ad on Dax Shephard's podcast and decided to try for my son for prom. He absolutely hates to shop and hates to go places and try things on. This was perfect and I was VERY pleased with the perfect fit!

    Bottom Line: Yes, I would recommend this to a friend

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  • Amazing experience renting suit for wedding party

    • Buffalo, NY,
    • May 16, 2019
    • Verified Reviewer

    The quality of the suit is really impressive. The try on prior to buying was key to getting the right suit. It came two weeks before my event and they gave you three days after to return via mail. The whole experience was excellent.

    Bottom Line: Yes, I would recommend this to a friend

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  • 100% AMAZING

    • Virginia,
    • May 16, 2019
    • Verified Reviewer

    The WHOLE process was so easy! The sizing suggestions were perfect. I was especially impressed that they took time to email me a suggestion about a pair of pants that might fit a little better (they fit perfect!) than the ones I chose. It would have been much easier just to send me what I ordered. PLUS the tuxes are top-notch!

    Bottom Line: Yes, I would recommend this to a friend

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  • Great customer service

    • Nebraska,
    • May 16, 2019
    • Verified Reviewer

    Of course I didn't try on my outfit until the Sunday before the wedding and my jacket was too big. I reached out to The Black Tux and they were able to ship a replacement one that fits perfect to my destination of the wedding I was in and on time for a Friday wedding! They also were great at communicating my replacement status and the return process was easy!

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Prom save

    • Kelso, WA,
    • May 15, 2019
    • Verified Reviewer

    After ordering and receiving a suit from a major retailer that was incredibly poor fitting, my son was discouraged as he just couldn’t find anything to fit his long, lanky frame, and prom was a week away. My brother had married a little over a year ago and recommended The Black Tux. There was even a last minute fit problem and the company sent a new groomsman suit overnight at no charge.

    The suit we received fit so much better and was much more tailored and updated than the one I purchased so prom was saved! Great quality suits, prices, and customer service are what will keep this company around.

    Bottom Line: Yes, I would recommend this to a friend

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