The main compliant I have is that you put in your event on the website, then you schedule your appointment. Yet it will - as was the case with me - let you schedule an appointment without enough time for them to get you a tux. The SoHo store is also a bit tatty. Bathroom was nasty. Generally felt like they’d thrown it all together haphazardly.
Bottom Line: No, I would not recommend this to a friend