Haakon W.
Haakon W.
Santa Cruz, CAMember since September 2019

Reviews (1)


    • Sep 10, 2019
    • Verified Reviewer

    The Black Tux

    Very bad experience on the consumer end!

    Overall Experience:

    This company is not forthright about their policies!

    I wore my tuxedo to the wedding, no problem. The wedding was on a Friday. I knew I had three days to return it, but mistakenly thought that meant three business days. I received no notifications from The Black Tux after the wedding, nor today, the day I was supposed to have the tux in the mail back to them. Yet there it is on my account on their website, "Return by September 2nd". I was never explicitly told or notified of this date, and had to dig in my account to find it. It's almost like they want to charge you the $425 late fee for the jacket, the $40 late fee for the tux...etc.

    To "solve" my problem, I paid them a $60 "reservation extension fee". This company sucks, would not use again.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review

Showing 1-1 of 1