Theradome

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Theradome

Overall Rating

4.0

86 Customer Reviews

Summary

Theradome is laser hair therapy device worn on the head that claims to provide clinical strength restorative laser hair treatment in the comfort of your own home.

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Customer Reviews

4.0 Stars out of 86 Reviews
5 Star:67% 4 Star:9% 3 Star:1% 2 Star:2% 1 Star:19%
78% Recommend This Company
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Posted on Aug 10, 2022

Theradome is great

By Jay B. , Waynesburg, PA

Theradome is a high-quality product that has produced results. I use the product 3-4 times a week and have noticed hair thickening.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quality

Results

Customer service

No “cons” were specified in this review

Helpful Review? 7 People Have Voted

Posted on Oct 18, 2022

Yes, it's worth it

By Kathy A., Arlington, VA, Verified Reviewer

My husband and I started using Theradome about five years ago — in our mid-50s. We've seen consistent improvement in the quantity and thickness of hair — and we both were experiencing age-related thinning. The device is easy to use, comfortable, and the customer service is excellent. I highly recommend this product.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quality and effectiveness of product

Customer service

The item is a bit pricey — but it does work

Helpful Review? 7 People Have Voted

Posted on Oct 29, 2022

Top quality product, outstanding customer service

By Amy S., Venice, FL, Verified Reviewer

Theradome is by far one of the best products on the market for those experiencing hair loss. It is relatively easy to use and the results have been amazing. I travel with it and never miss a treatment. The customer service that Theradome provides is also top-notch and the follow-up from the customer care team is outstanding. There are no questions too big or small for them and it's clear that each operator is trained to satisfy their customer.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Product

Fast customer service

Easy to use

No “cons” were specified in this review

Helpful Review? 7 People Have Voted

Posted on Nov 18, 2022

This product works

By Ben M., Las Vegas, NV, Verified Reviewer

My fiance and I have both seen good results with new hair growth. It also is easy to use. It is very light and doesn't get in the way around the house.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Service

No “cons” were specified in this review

Company Response from Theradome Inc.

Feb 22, 2023

Ben, thank you for your amazing review of Theradome! We are glad that your fiance and yourself are experiencing success on your hair journeys. We appreciate you sharing the benefit of the lightweight of Theradome and the ease of use. We look forward to hearing of your continued success.

Helpful Review? 7 People Have Voted

Posted on May 15, 2017

Theradome

By Kay Hayes, Connecticut, Verified Reviewer

This is an expensive product, and the first one I ordered did not work properly. I made multiple calls to customer service. Customer service was slow, and I was finally sent a new charger for the product, but the product still did not work. I would not recommend this product to anyone. There are other hair laser products on the market for a lot less money that may or may not be worth trying.

Bottom Line: No, I would not recommend this to a friend

Company Response from Theradome Inc.

Jan 20, 2019

Hi Kay, we are sorry that you didn't have a positive experience with your Theradome. We have both a 12-month warranty and a 6-month guarantee. Were you able to take advantage of these? We would be happy to discuss with you on +1 855 549 6757 or by email support at support@theradome.com. We look forward to assisting you.

Helpful Review? 6 People Have Voted

Posted on Apr 16, 2019

I am over 55 and have thick luscious hair from Theradome

By April B., San Francisco, CA, Verified Reviewer

I have been using the Theradome for little over 4 months now. I follow the protocol with commitment. Especially now that I have beautiful hair from doing so.

I have always had very very thin-looking hair. It was long growing up, but I cut it to shoulder length with my first child 30 years ago. Since then, I have let it grow but it never seemed to grow. It might have been breaking off or just not growing. Well, after menopause started, I was accepting that now I would never get good length in my hair since menopause causes hair loss and thinning.

But...I now have longer hair than I did in high school, AND it is incredibly thick! I Love my hair more than I ever have! It’s sooo fun and rewarding to swish my locks like a youthful woman! I mean, it feels sooo very healthy.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Sep 15, 2019

Don't buy this product

By Jamie R., Salt Lake City, UT, Verified Reviewer

It is uncomfortable to use because it has these plastic pieces that dig into your scalp. Mine stopped working within 3 months. I paid for the extended warranty, but I have been able to get no support from the company to fix my device. Total waste of money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Jul 3, 2022

Hair loss fix

By Ally L., Texas, Verified Reviewer

After a scalp injury, I was left with a significant reduction of hair. My doctor recommended the Theradome and it has significantly helped regrow hair. I still use it four times a week to continue to keep my hair thick.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Product design

Price

Customer service

No “cons” were specified in this review

Helpful Review? 6 People Have Voted

Posted on Oct 29, 2022

Outstanding product and customer service

By JoyL S., Florida, Verified Reviewer

Theradome i've been using for years and wow — it is the most amazing product. Well worth the investment and easy to use — I even take it with me while traveling.

Their customer service is unsurpassed and each individual you encounter is knowledgeable and prepared to answer your questions or help you to the right solution.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Product

Customer service

Results from the product

No “cons” were specified in this review

Helpful Review? 6 People Have Voted

Posted on Nov 15, 2022

Certified Tricologist on staff

By Michelle B., Marlton, NJ, Verified Reviewer

I had the pleasure of speaking with Bobby Spence who is the Vice President of Customer Service for Theradome and has been Internationally Certified Trichologist & Fox News Hair Loss Expert for 17 years.

From the moment we began our call I could tell that he was truly concerned and empathetic about what I had going on with my hair loss. We discussed a variety of things that may have contributed to the start of my hair loss (Covid and massive stress being the main causes) and he took the time to provide some very insightful information that he was confident would help me with stopping the loss and helping with the regrowth.

He was extremely detail oriented and knowledgeable about the many causes of hair loss which was so comforting to talk to be able to talk to someone who actually understands the anatomy of the scalp and hair growth!

I am also using the Theradome laser cap pro but can’t really provide a review positive or negative as I’m too early in my journey with this but based on other reviews I’ve read I’m confident it will provide me with some good results! I hope in a few more months I can give another 5 star review!

I highly recommend that you give this company a try and especially schedule your call with Bobby Spence as he is truly amazing!

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

On site Tricologist Bobby Spence

Compassionate customer service

No “cons” were specified in this review

Helpful Review? 6 People Have Voted

Posted on Jun 1, 2023

Thoroughly pleased

By Jay P., Orange County, CA, Verified Reviewer

I was very concerned that by this time in my 40’s I would have substantial hair loss and am thoroughly pleased that with consistent use of the Theradome helmet, I still have a full head of hair!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Great customer service

Excellent responsive help

Technical support has always pulled through

No “cons” were specified in this review

Helpful Review? 6 People Have Voted
Showing 23-33 of 86

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