Curology

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Curology

Overall Rating

4.3

320 Customer Reviews

Summary

Curology is a line of customizable skincare products designed to allegedly help address the skin problems most pressing to you with prescription-strength ingredients.

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Customer Reviews

4.3 Stars out of 320 Reviews
5 Star:77% 4 Star:3% 3 Star:1% 2 Star:3% 1 Star:14%
81% Recommend This Company
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Posted on May 30, 2018

I wish this had worked

By Lin R., Washington, DC, Verified Reviewer

I used Curology for eight weeks before finally giving up. It made my acne so much worse. I broke out over my entire face instead of just my jawline (my trouble area). The breakouts we're cystic and painful, and they never got better or reduced. Within days of stopping Curology, my face improved.

I reached out twice to my specialist for advice. The first time she told me five weeks was too soon to make a determination. The second time she gave me a list of generic advice like "cut out dairy" and "check your other face products." I've had acne for 13 years. You think I haven't already done those things? Very disappointed.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Jun 1, 2018

Hi Lin,

Thank you so much for sharing your review. I'm sorry to hear that we were unable to help! Do know that it can be common for your skin to get worse before it gets better with prescription medication, so patience is key. If you cancel within your first 90 days, please reach out to our support team (support@curology.com). We offer a 90-day guarantee for situations just like this one.

If there is anything else we can help with, please don't hesitate to let us know!

Helpful Review? 24 People Have Voted

Posted on May 27, 2018

Absolutely amazing

By Riley H., Richland, WA, Verified Reviewer

Hi, I’m Riley, your average teen girl with mild acne that always seemed to be getting worse. My pimples started showing up increasingly frequently and increasing in quantity. I would go to sleep after I popped a pimple and then wake up the next morning with three more. I would become incredibly anxious right before my period due to the fact that I knew I was going to break out terribly. I felt disgusting and dirty, I thought it was how I cleaned my face and I would constantly change cleansers and moisturizers trying to find one that wouldn’t break me out. I even considered meeting with a local dermatologist to prescribe something that might not have even worked. I paid hundreds of dollars on makeup trying to cover up what I couldn’t hide. I felt helpless, powerless, and out of luck.

That was until Curology came along. I was scrolling through my Instagram when I saw an ad for this skin care product and like every other ad I saw, I just scrolled past it. Then Isaw it again, and again, and again, until I saw it so many times that I just clicked on their website and read what it was all about. I finally gave in and sent in all my stuff and received my trial bottle.

The first month no changes really happened, and I started to lose hope that the second month that nothing would change. That was until people started noticing, “your skin is really clearing up what are you using?” “Your skin looks great.” And just small things from my family and friends. And around my third month, I didn’t break out during my menstrual cycle, and it was like a miracle. This was the first time in months and months I hadn’t at least had one pimple during my period.

And now I’m on month 6 and let me tell you, I could not be happier with this product and everything to do with it. From the dermatologist, to the specializing for me, to the adorable packaging. I stopped needing to wear foundation, I simplified my morning and night process, and everything became 10000x easier. This is truly a blessing in a bottle. Thank you to everyone at Curology for giving me back my healthy, happy, and clear skin. Along with my confidence.

Thank you for letting me be able to showcase my natural beauty. This is everything I could have ever asked for, thank you so much, Curology, for giving me back my life.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on May 3, 2018

Found my cure all end all!

By Kelly C, Cleveland, OH, Verified Reviewer

I have had cystic acne since my sophomore year of high school. I’ll be thirty this year. And every year I wonder when my acne will just give up already! I have tried every product under the sun! But one day, an ad came up for Curology. I was skeptical and thought it may be a gimmick, but then I thought, what do I have to lose?

So I tried Curology, and it was the BEST decision I ever made! Emailing with the dermatologists really helped. They let me know certain products I was using were irritating my skin. I was using too harsh of chemicals for my face, whereas I thought the harsher the better to get deep inside my pores.

I have never been so happy with the results of a product before! It’s also the most convenient prescription I have had. I did not have to wait months to get into a dermatologist for them to give me a product that is not customized to me.

Bottom line, I just want everyone to know how great Curology is and if you are doubting it, don’t! Try it! It’s amazing!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Apr 26, 2018

Life saver

By Pam, Rhode Island, Verified Reviewer

My skin has been super sensitive as far back as I can remember. Accutane helped, but I had a horrible reaction to it and was sick for years after being on it. The past couple years I had awful, painful cystic acne. I stopped wearing makeup as it just made breakouts worse. I had tried numerous over the counter treatments to no avail. Then I saw an ad for Curology on YouTube. I thought about it for a couple days, did some research online, and then took the plunge.

I’m so glad I did! My trial bottle arrived, and though my skin did get worse in certain areas (cheeks and chin), my forehead and nose looked and felt amazing! I stuck it out. A couple days into the second bottle I saw my skin shift. I am seeing very few breakouts now and no cystic acne spots at all! And the regime is so simple - I wash my face in the morning and apply sunscreen and wash again at night and apply Curology!

I can’t wait to see my skin in a couple of months!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Mar 3, 2018

Made my cystic acne so much worse!

By Emma Jean, Illinois, Verified Reviewer

I got the trial of Curology. I was under the impression that I was going to get a whole skin care routine... However, they sent me this one bottle of night time cream. So I decided to try it anyway.

They told me it would get worse before it got better and now after almost two months it hasn't gotten better. I have acne on parts of my face that I have NEVER had before; blackheads and whiteheads that are totally different, and the cystic acne I have has gotten so much worse and isn't clearing up. I can't touch my face without it hurting and it has been a nightmare.

I do NOT recommend this for cystic acne, and I should have listened to all my friends who told me it was a scam. Now my face is COVERED in cysts, and my dermatologist has never seen anything like it. I now have to get cortisone shots all over my chin, which I have NEVER had to do before. BEWARE. This is the worst my skin has ever been! Not to mention $40 for a tiny bottle of cream. Proactive worked so much better and is cheaper.

Don't fall for it ladies. Don't make my nightmare your nightmare. I'm devastated. My dermatologist is working overtime trying to help women not make the mistake I did and so am I. Please find a REAL, IN PERSON DOCTOR before you try this. I don't want any other women going through what I am. Please be cautious!

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Mar 5, 2018

Hi Emma - I'm so sorry to hear that you had such a poor reaction to your prescription. If you haven't already, reach out to your Curology provider (https://curology.com/contact). He or she will be happy to offer advice to help determine what may have gone wrong, or advise you if you are allergic to something in our medications.

Please do also reach out to our support team (support@curology.com), as we offer a 90-day money back guarantee, which it sounds like you will qualify for. Please don't hesitate to let our team know if there is anything else we can help you with.

Helpful Review? 52 People Have Voted

Posted on Feb 15, 2018

Okay

By Kimberly Zachmann, Michigan, Verified Reviewer

I wish I could leave a positive review on the product, BUT I still haven't tried it because USPS lost it and trying to correct the issue with Curology to actually UNDERSTAND is a lost cause. So I am out shipping for the trial, the item, AND I lost confidence in Curology's customer service! Terrible.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Feb 15, 2018

Hi Kimberly,

I'm so sorry to hear you've had trouble receiving your shipment!

Our team is happy to replace lost shipments. We may first ask that you check with USPS or confirm your address with us before we do so. This helps us to determine what may have caused your shipment to fail in the first place.

Please reach out to our support team and confirm your current shipping address. They will be more than happy to have a replacement sent out to you.

If you have any questions, don't hesitate to email us at support@curology.com.

Helpful Review? 11 People Have Voted

Posted on Jan 18, 2018

Will be canceling!

By Kailee, Kansas City, MO, Verified Reviewer

I will admit that I do not have terrible acne (if you can really even call it that). I get about 5-6 blemishes a month, but they can get pretty bad at times. I model, and it is important for me to keep my skin clear and healthy.

So I decided to try out Cureology. I mean, $5 for a trial bottle is nothing (this is not the case, however, when you do not receive your product). So I pay and my bottle finally ships. I was extremely excited to try this out, so I had been tracking my bottle twice a day, every day since it had shipped.

So it arrives at a Post Office in Utah, and for the next 4-5 days, it doesn't move. I realize it takes up to 10 business days, so I wait. The date it said it would be here it did not arrive, but I figured it was okay since I had not received any updates about it like they said I would receive. Four days after it was supposed to be here I track it again, and for the first time it shows up that it could not be delivered due to a problem with the shipping address. I check the address, which is correct, and get ahold of Curology. I have yet to hear back and do not want to cancel out of fear that I will not hear back about the product I spent my money on.

The only reason I gave two stars is because they are friendly and were helpful at the beginning, but I am upset that they did not update me (as they said) about there being a problem with my package. It's safe to say that I will not be sticking with them.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Jan 19, 2018

Hi Kailee,

I'm sorry to hear that you haven't received your shipment yet! If you have reached out to our support team, you should hear back from them shortly. We work hard to reply to all support inquiries within 24-48 hours if not much sooner.

Once a shipment leaves our office, we rely on USPS to deliver the shipment to the address provided. With the recent holiday weekends and extreme weather across parts of the US, there may be some additional delays. Once a shipment is marked as failed and returned to us, our team will be sure to reach out. If you have not yet heard from our team about a failed shipment, it is likely that USPS is still attempting to deliver this to you. If it has failed and is being returned, please let us know! We'll be happy to see why you were not yet contacted.

If you have not yet heard back from our support team about this, please do let us know. We'll be happy to have a member of our team reach out to you so that we may help resolve this for you.

Helpful Review? 12 People Have Voted

Posted on Jan 10, 2018

It works!

By Julie Laffler, Saint Louis, MO, Verified Reviewer

I’ve been using Curology for almost eight months now and I absolutely love it. I was a little skeptical with the whole process being online, but it proved me wrong. This once-nightly cream drastically improved my skin in so many ways. Not only has my skin cleared but my overall tone and texture are much better as well. Any dark spots and redness that I had from old acne have faded significantly. I absolutely love this product and am glad I gave it a try.

My routine:

Morning - Sundae Riley U.F.O. oil, and Neutrogena Hydrating Water Gel.

Night - Cetaphil facial cleanser, Curology, and Neutrogena Hydrating Water Gel.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Nov 5, 2017

The worst!

By Briana, Verified Reviewer

Do not try Curology! Don’t even waste your money on this product. It doesn’t work! I contacted their help center and they were no help. The site clearly says to try it out and if it doesn’t work, you get a refund. That’s what I asked for and I got the run around.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Nov 6, 2017

Hi Briana,

I'm sorry to hear our team was unable to help.

We do offer a 90-day money back guarantee. Should you elect to cancel within that timeframe and are unsatisfied with our service and your results, we're happy to issue a refund to your account.

If you believe you qualify for a refund, do let us know and we'll be happy to review your case.

If you have any additional questions, don't hesitate to email us at support@curology.com.

Helpful Review? 16 People Have Voted

Posted on Sep 21, 2017

Curology, does it really work?

By Tanya V., Denver, CO, Verified Reviewer

I don't ever write reviews, pretty much never, but ugh, I feel guilty not sharing Curology to the world. You guys, I've tried other screams/natural remedies. Nothing worked. My face had almost no spots that were clear skin.

In about three months of using Curology, IT WORKED.

Just try it. If you're debating on the money, it's only $20 a month. Just try it. At least for a couple of months. YOU'RE WELCOME.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Sep 9, 2017

Worse off than before

By Abbie Highland, Seattle, WA, Verified Reviewer

I tried Curology for 3 months and have come out the other side much, much worse. I went through 5 different formulas and will give Curology props that their “dermatology providers” were attentive and always responded swiftly with helpful information (how qualified this advice actually is, is yet to be determined).

However, each of these formulas made me break out in areas I've never had issues with, completely dried out my skin to the point of slight pain when smiling/etc, and did nothing to my enlarged pores (in fact, each formula made me break out with many whiteheads, which is unusual for my skin).

It did absolutely nothing for my existing issues and only created new ones. I have requested a full refund for each product, as Curology did not even come close to their assertions of clearer skin. As someone who struggles with acne, I know that your skin has to get used to products, but it shouldn't take 3 months and you wind up WORSE OFF than when you began. Shame on Curology.

They really don't have too many tricks up their sleeves when it comes to formulations, and you mostly get a “give it time” or “dilute it with moisturizer” responses. If I could give it zero stars I would. Stay away. I know this seems like a better option than going to a dermatologist, but it isn't!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 26 People Have Voted
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