Luminess Air

Luminess Air

Overall Rating

1.6

282 Customer Reviews

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Summary

The Luminess Air airbrushing system lets you create a flawless makeup look at home. However, high prices and an unclear “rent to try” program might be a reason to stay away.

Pros

  • Customer reviews indicate the product works as described for applying makeup
  • Lots of makeup types and shades to choose from
  • Long-lasting coverage when used correctly
  • Can be more subtle than traditional makeup

Cons

  • Makeup containers are small, expensive compared to competitors
  • It takes time to perfect the application technique
  • “Rent To Try” pricing system tricks many people
  • Difficult to get refunds

Customer Reviews

1.6 Stars out of 282 Reviews
5 Star:10% 4 Star:2% 3 Star:0% 2 Star:6% 1 Star:79%
15% Recommend This Company
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Posted on May 2, 2018

Terrible customer service

By Belinda Hall, Texas, Verified Reviewer

I have never been so displeased with a company. The product does not look or work like they say. Upon returning, I had three charges on my account. I had to call and dispute for a refund. I do not recommend anyone to order this, merely on the reason that they charge your credit card even when have the product returned.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 56 People Have Voted

Posted on Apr 23, 2018

Don't like

By Roger Peach, Kentucky, Verified Reviewer

I bought the first Luminess and I was very disappointed. None of the colors were right for my skin type, and it always looks blotches no matter how much I do or as little. I feel like I wasted my money and am too scared to try the new one. I am on disability and I have MS so I can't afford a new one.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 58 People Have Voted

Posted on Apr 22, 2018

Amazing

By Pam Switzer, Toronto, Canada, Verified Reviewer

I do not usually write reviews but feel this is an exception. I ordered the Luminess product due to health issues affecting my ability to use my hands and fingers to take so much time applying different makeup and details daily.

Pleasingly to my surprise, the air system not only provides ease and quickness of makeup applications, it also looks and feels amazing! I get a lot of compliments and questions regarding what have I done to look younger.

I recommend this product. I am even going to purchase one for each of my daughters.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 16 People Have Voted

Posted on Apr 19, 2018

Not for all skin tones

By Kimberly Douglas , Jacksonville, FL, Verified Reviewer

The ease of applying is phenomenal but this isn't for my skin tone. I have mixed undertones, and they sent me pallets from every shade and skin type they had, but they didn't match.

I didn't like that it made me unrecognizable. People weren't asking what I had done because I looked younger, I actually looked like a different person.

If you like the matte dry look, then this is for you.

I loved it, but it is not for me.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Apr 18, 2018

LOVE it!

By Courtney Johnson, South Carolina, Verified Reviewer

I absolutely love my airbrush system! Not only it does it stay on all day, but it also helps my other makeup stay on as well. The rest of my makeup I apply daily is store-bought, and I never have to reapply my makeup not once. My eyeliner or eye mascara doesn't run anymore and I don't have to touch anything up.

After putting my makeup on at home, I've actually started leaving my makeup bag at home. I don't need to carry it anymore. My face looks so much better and younger. I'm a server and my job consist of being in a hot kitchen almost all day and my makeup stays in place. Women at my tables ask me all the time what kind of makeup I use. My husband used to complain about my old foundation, telling me that it looked like my makeup was caped on. Now he loves the way my makeup looks. LOL, he said he didn't care if my airbrush system cost $300, it would have been worth it.

`If you're questioning whether to try it or not, stop and get it! It's worth every penny! You'll never go back to regular foundation again. When you do get it, I suggest watching videos on how to apply it the right way. You just feel better and prettier with this system. There's absolutely no reason not to try it.

Thank you to the creators of this system. In your own way, you've actually helped me get thru my days easier. Not having to stop and check in a mirror to make sure everything is in place or stopping to touch anything up. I feel like I look prettier and my skin is healthier. So thank you again.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Apr 16, 2018

Scam

By Julie Hicks, North Carolina, Verified Reviewer

I purchased the machine at the advertised price of $29. Or so I thought. Several pages of small print in attached terms stated otherwise. I did not read the dozen or so pages of small print.

I have since been charged nearly $1000!

I requested very early on that they stop sending me their makeup and asked for a refund. They wrote me in December to say that they would provide a full refund and discontinue further billing.

They are LIARS! They did NOT provide a refund and continued to bill me! Total scam!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 54 People Have Voted

Posted on Apr 12, 2018

Buyer beware!

By Cindy Brown, Covington, GA, Verified Reviewer

What they don’t tell you upfront is that it cost $250! I used this airbrush machine, and the makeup that came with it was not flattering to my skin at all. I called to return, and the sales lady talked me into trying a different color, so I waited three weeks for it to arrive. I tried it and really don’t like the whole system. I never could get it to spray evenly. It clogged up, got makeup everywhere and put it up.

I called again to return it, and there’s a voicemail that says they will call me back. They never did. Then here come charges on my credit card in the total of $250. I am stuck with this expensive piece of crap.

I would never recommend this unless you’ve just got money to burn. Thank you.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 58 People Have Voted

Posted on Apr 10, 2018

Broken/old

By Sonia Atherton, Nevada, Verified Reviewer

I was so excited to finally get this in the mail as a Christmas gift from my daughter, only to be let down when the "stylist" handheld unit that is supposed to spray out the makeup sputtered out the foundation! Obviously, I was sent a used/defective product, not to mention the foundation they sent me looked old, cracked, and the color was separating in the bottles and had a moldy scent!

Horrible experience. Too good to be true. Rip off.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 63 People Have Voted

Posted on Apr 6, 2018

Scam

By Carla Burch, Pennsylvania, Verified Reviewer

I ordered the product and nowhere did I see anything that said you were renting it for $20.00. But after trying it for a few days my face itched terribly and broke out. It is a 30-day satisfaction guarantee, so I got the RA number that you have to have to return it, and it was then they tell me not only do I not receive my money back, but I also have to pay return shipping for it! This is a total SCAM! I will NEVER recommend this to anyone, as a matter of fact, I will warn people not to fall for it!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 78 People Have Voted

Posted on Apr 2, 2018

Scam

By Hollie, Salem, OR, Verified Reviewer

I actually like the product, but they set you up with little information. You need to read the fine print where it's not $19.99, it is over $100.00 because after 30 days they start billing payments and sending out product.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 72 People Have Voted

Posted on Mar 22, 2018

Don't order the wrong shade

By Bernie Kranz, Ann Arbor, MI, Verified Reviewer

Don't make a mistake and order the wrong shade, because this makeup is not returnable, EVEN if it is not opened. Of course, they don't tell you that when you are ordering. I bought the wrong shade, and it was a $76 lesson learned. I will not purchase from this company again.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 86 People Have Voted
Showing 199-209 of 282

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