Curology

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Curology

Overall Rating

4.3

320 Customer Reviews

Summary

Curology is a line of customizable skincare products designed to allegedly help address the skin problems most pressing to you with prescription-strength ingredients.

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Customer Reviews

4.3 Stars out of 320 Reviews
5 Star:77% 4 Star:3% 3 Star:1% 2 Star:3% 1 Star:14%
81% Recommend This Company
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Posted on Sep 9, 2018

Holy grail

By Shantel L., Grand Forks, ND, Verified Reviewer

You need this. Curology has completely gotten rid of all my acne! It has never looked better. I started using it this summer, and within two weeks all of my acne was completely gone. I went from having to wear makeup every day to being comfortable to walk out of the house or even go to work with no makeup on!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Sep 6, 2018

Curology is AMAZING.

By Ciara D., Valencia, CA, Verified Reviewer

I can't express how happy I am that I started using Curology, and that is not an exaggeration. This is seriously a life changer. I used to get horrible breakouts, and everything I was using was not working at all. Even my redness around my nose has faded away. I am extremely happy with my skin!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Sep 6, 2018

Curology works!

By Ana K., Mission, KS, Verified Reviewer

I've always been fortunate to have good skin throughout the years, but about a year ago I started suffering from adult hormonal acne, but I also felt like I was over-doing it in my skincare routine (I have fairly sensitive skin). I started losing hope as I was trying several things to try to clear up my skin, but that was until I saw a Curology sponsored post on my Instagram one day. I saw they had a free trial (just pay shipping), so I figured why not? That was a little over two months ago, and my skin is back to where I'm used to! It did take about two months for me to start seeing the results, but I'm so glad I was patient and kept using it every night. I am thankful Curology helped me gain my confidence, and I have told many friends about Curology. Thanks, Curology!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Aug 22, 2018

It's all around good but...

By Skylar S., Michigan, Verified Reviewer

It's all around good but when I lick my lips I can taste it and it tasted disgusting. Ok, so I know you guys are probably like what the heck why is this girl tasting it? I'm not squirting it out of the bottle into my mouth; I'm just saying that if you were to kiss someone they probably wouldn't like the taste of this on your skin. But besides that, it's pretty good, my acne has cleared up. I have oily skin, and I would like to believe that's helped but I'm also using another product for oily skin.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Jul 30, 2018

Never bought from

By Stephanie M., Flint, MI, Verified Reviewer

I have never bought from this company. I checked my bank balance and I saw Curology as deducting $4.95 out of my account. I emailed them to ask who they are and what they sell. No response still. I’m beyond irritated.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Jul 31, 2018

Hi Stephanie,

It sounds as though your card was used to start a trial with us. If you (or someone else with access to your card) did not create an account with us, please reach out to our support team (support@curology.com). We're happy to help get to the bottom of this to ensure the charge is returned and no further purchases are made.

Helpful Review? 8 People Have Voted

Posted on Jul 22, 2018

Less product, same price?

By Angela G., Ohio, Verified Reviewer

They decrease the amount of product you get claiming people are throwing it out but are not decreasing the price. Seriously, who is throwing out their prescription medication on a monthly bases? If this is the reason, why are the prices not dropping?

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Jul 8, 2018

Subscription canceled, they took my money

By Ashley W., Virginia, Verified Reviewer

I canceled my subscription with Curology in May; I have the screenshot where it says "are you sure you want to cancel?" I clicked yes, then it said "you will be missed." They took money out of my bank account for this month when I already canceled, so of course, they don't have a phone number you can call, you have to email them, and I did. They said someone will get back to you in 48-72 hours. So I sent another email asking for someone to get back to me today as this is my money they took. No one responded. Post poor customer service. I will never recommend them, and their product didn't even help me.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Jul 8, 2018

Hi Ashley,

Thank you for sharing your review. I'm sorry to hear you had such a poor experience. Do know that our support team works hard to reply to all messages ASAP. If you have not yet heard back from our team, check your spam inbox, as our responses may get misdirected there on occasion.

Do also know that once your account is canceled, no new charges will be run. However, if a shipment was purchased while your account was active, we will continue to process and ship that out for you to ensure that you receive all shipments that you purchased while an active member with us.

If you are unable to locate a response from our support team in your email inbox, please reach out again and share a phone number our team can reach you at. We'll be happy to give you a call instead to ensure we are able to help address any questions or concerns you may have.

Helpful Review? 22 People Have Voted

Posted on Jun 25, 2018

Customer service

By Jasmine W., California, Verified Reviewer

The actual prescription itself didn't work for me. I did try it for a while too. My scars and acne continued to persist. Overall, it didn’t do anything bad to my skin, but didn’t do any good either.

There was also this one time where I tried asking to cancel my subscription, but instead, I was charged $40. Customer service came slow and said it couldn’t be solved. I wish there was a way to return the bottle knowing that other people also have my same exact prescription.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Jun 26, 2018

HI Jasmine,

So sorry to hear you didn't see the results you were looking for. Do know our providers are always happy to re-evaluate your concerns and adjust your prescription if needed to help.

I'm sorry our Support team was unable to help, as it is prescription medication we are unable to accept returns.

Helpful Review? 14 People Have Voted

Posted on Jun 25, 2018

Too soon to tell

By Chao B., Texas, Verified Reviewer

I got my first trial tube within a week of signing up, and I was happy about that. I was made to understand the tube was to last a month, let's just say pushing it to three weeks will be a miracle. Mine lasted two weeks exactly, despite trying to use an amount small enough. I hate the packaging because you can't open the tube which means if there is any product left at the bottom, you will never be able to get to it.

In the two weeks of trying it, I didn't see any changes, I am still getting painful pimples. I'm going to wait to see what the next tube looks like. If it's the same size as the trial, I shall swiftly revert to Proactiv. To each their own though. You go ahead and try it for yourself.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Jun 26, 2018

Hi Chao,

So sorry to hear you had trouble with your initial bottle. With prescription medication, a little goes a long way, and our team is happy to help offer advice on how to see how much is left in your bottle and ensure your pump is working for you.

If you have any questions, don't hesitate to email us at support@curology.com.

Helpful Review? 8 People Have Voted

Posted on Jun 15, 2018

Blown away

By Julia V., California, Verified Reviewer

I had been constantly looking for something to help clear my acne. I used to get acne about three times a week. I was so close to going to a dermatologist, good thing I didn't. I also tried many other products including drugstore and other lines like Proactive, which were only temporary fixes if anything.

Since I started using Curology these past few months, I HARDLY ever get acne. When I do/if I do ever get pimples, it's during my period. I also suffered with redness and acne scars, and this has definitely helped with my acne scars and a bit with the redness as well. A friend even complimented my skin the other day and asked what I had been using, and I told her about Curology (I'm 19 by the way). I love this product!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 16 People Have Voted

Posted on Jun 7, 2018

Curology

By E S., Georgia, Verified Reviewer

I have been using it for a few weeks. I haven't noticed any change, and it also burns my skin sometimes. The smell is pretty gross. It's not the worst, but it definitely made me nauseous a couple of times.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Jun 7, 2018

Sorry to hear that! Understand that it can take time for the prescription medication to begin working. Reach out to your Curology provider and he/she will happy to help offer advice to ensure your skin is on track. We avoid adding any fragrance to our medication, as many people can be sensitive to the additional ingredients involved.

A very small percentage of members find the medication to have a slight scent. If you find this to be a bother, it might help to apply a non-comedogenic fragrant moisturizer shortly after applying your prescription, or you can try mixing your prescription with your moisturizer before application.

If you have any questions, don't hesitate to email us at support@curology.com.

Helpful Review? 12 People Have Voted
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