I had a problem with the product and dreaded the idea of having to contact customer service. I didn’t want to deal with the frustration, confusion, and impatience that would no doubt follow, but I was left with no choice in the end. Little did I know, Brooke was friendliest and most efficient product rep that I had the good fortune of being assigned to. She was wonderful to talk with, completely professional, quick to respond, and solved my problem like a dream. I very much appreciate Brooke making our interaction a good experience. Thank you, Brooke!
Bottom Line: Yes, I would recommend this to a friend
Company Response from HiSmile
Jun 25, 2018
Hi Sam!
Thank you for your honest feedback - I have passed this along to Brooke and she was pleased to have assisted you above and beyond!
Our Customer Experience Specialists aim to provide the easiest and most convenient assistance to all our customers!
Once again thank you for your glowing review!