Hubble Contacts

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
Hubble Contacts

Overall Rating

3.6

806 Customer Reviews

Write a Review

Summary

Hubble Contacts claims to save you time and money on your contacts with a simple subscription program. However, many experts don’t recommend this style of lenses due to the potentially inferior material they are made from.

Pros

  • Straightforward pricing plan
  • Lots of positive customer reviews
  • Less expensive than other lens styles

Cons

  • Only one style of contacts available
  • Contacts made from older, likely inferior material
  • No refund policy

Customer Reviews

3.6 Stars out of 806 Reviews
5 Star:55% 4 Star:8% 3 Star:3% 2 Star:7% 1 Star:25%
66% Recommend This Brand
Start your review of Hubble Contacts:
Sort Reviews By
This company is actively collecting reviews from its customers. All reviews submitted are subject to moderation and approval to ensure they meet our Review Guidelines.

Posted on Sep 7, 2018

Hubble

By Anna G., Toronto, Ontario, Canada, Verified Reviewer

Enjoyed Hubble’s monthly service for a year and a half. The contacts were always delivered on time, and the quality isn’t bad for what you are paying. It is a little drying but it feels like you aren’t wearing anything.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 6, 2018

Horrible lenses - scam company

By Himanshu B., New Jersey, Verified Reviewer

I got a trial pair of lenses, but they sent the wrong BC. Turns out they only have one specific BC of 8.6. They then sent me the next set without an email alert. On calling they refuse to cancel! Stay away.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Sep 4, 2018

Poor product and terrible customer service

By Stas T., Vancouver, British Columbia, Canada, Verified Reviewer

Hubble lenses are poor quality, and the company's marketing campaign is a scam! A dishonest company that tricks people into signing up for re-fills without consent!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Sep 4, 2018

Terrible

By Crystal P., Manchester,New Hampshire, Verified Reviewer

Hubble Contacts are comfortable, that's the only good thing. I can't see clearly, they did not tell me that their contracts don't cover astigmatism, which I have in both eyes. I can't find the phone number on their website to cancel. Bottom line, don't order if you have astigmatism or if you have sensitive eyes.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Aug 31, 2018

Total scam, stay away

By Erik B., Calgary, Alberta, Canada, Verified Reviewer

Terrible company - total scam. You have to call in to cancel the subscription and you cannot do it online. No toric lens offered. All in all, avoid this company. And don't get scammed by their "free" offering, as you will be immediately charged for a full month prior to you even trying them.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Aug 28, 2018

Money stolen from account

By John W., Fort Wayne, IN, Verified Reviewer

Do not ever order anything from Hubble Contacts. Back in May 2018, I decided to try their $3 offer. As soon as I received them, I decided to cancel the order and close my account. I called them and told them I'd like to terminate and close my account. The next month I received a box from them and was charged. I called and told them I canceled my account, and I no longer want anything from them. Now three months later, I wake up and check my bank account balance and find that my account was once more charged by them. I received an NSF fee because of it. I was livid because I know I canceled my Hubble account. I called the Philippines call center and just spent the last 20 minutes on the phone trying to get her to understand that I closed my account three months ago. I didn't order anything from them. She said my account was still active and she not only could not reverse the charges but she could not refund my NSF fee.

She promised that as soon as I returned the package, they sent me that my account would be refunded the $35 and my Hubble account would be closed. I told her that I wanted it put there on my Hubble account that I will never, ever order anything from them again. So, do not ever order anything from Hubble Contacts. They are scammers that just want your money.

P.S. My bank has blocked them from charging me again and they will refund my NSF fee once Hubble reverses the charge.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Aug 27, 2018

Very comfortable

By Marissa C., Wisconsin, Verified Reviewer

I have tried several contact brands, and Hubble Contacts is the most comfortable brand I have tried to date. I don’t have irritated eyes from the contacts after wearing them for a few hours like I have with other brands. The monthly processing is fast and convenient. The shipping is fast and reliable. I am definitely a satisfied customer and will continue to be a customer as well as recommend Hubble to anyone who wears contacts.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 22, 2018

Great service, great product

By Stephen B., Newport, CA, Verified Reviewer

First class experience, and it was the first time buying lenses online. Prompt delivery. Great quality lenses and better than my previous opticians. Quick and easy customer services whenever I've needed to skip a delivery or bring forward an order.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 21, 2018

Hubble Contacts has been exceptional!

By Roland S., Ontario, Canada, Verified Reviewer

So far my experience with Hubble Contacts has been exceptional. I plugged in my prescription and payment information, selected the frequency of deliveries, and voila! I never imagined ordering prescription contacts online would be so easy. It's simply one less thing to have to worry about. But wait a minute, how about when your prescription changes? No worries, just call or email them. A friendly staffer will make the corrections and send them to you straight away. Brilliant! Thank you Hubble.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 21, 2018

Great contacts

By Todd G., Paducah, KY, Verified Reviewer

I bought Hubble Contacts for my wife Salena. So far, she has loved them. Each day a fresh pair of contacts is a new world for her and they have always been on time, with no hidden fees. Got to say, what a great product!

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 14, 2018

Contact lenses

By Natasha S., Ohio, Verified Reviewer

I really like my Hubble contact lenses. They always arrive on time and are comfortable to wear. I'm glad I get them sent to my house every month. I've never had any issues and would recommend Hubble to anyone looking for contacts.

Bottom Line: Yes, I would recommend this to a friend

Showing 265-275 of 806

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.