John W.
Fort Wayne, INMember since August 2018

Reviews (1)


    • Aug 28, 2018
    • Verified Reviewer

    Hubble Contacts

    Money stolen from account

    Overall Experience:

    Do not ever order anything from Hubble Contacts. Back in May 2018, I decided to try their $3 offer. As soon as I received them, I decided to cancel the order and close my account. I called them and told them I'd like to terminate and close my account. The next month I received a box from them and was charged. I called and told them I canceled my account, and I no longer want anything from them. Now three months later, I wake up and check my bank account balance and find that my account was once more charged by them. I received an NSF fee because of it. I was livid because I know I canceled my Hubble account. I called the Philippines call center and just spent the last 20 minutes on the phone trying to get her to understand that I closed my account three months ago. I didn't order anything from them. She said my account was still active and she not only could not reverse the charges but she could not refund my NSF fee.

    She promised that as soon as I returned the package, they sent me that my account would be refunded the $35 and my Hubble account would be closed. I told her that I wanted it put there on my Hubble account that I will never, ever order anything from them again. So, do not ever order anything from Hubble Contacts. They are scammers that just want your money.

    P.S. My bank has blocked them from charging me again and they will refund my NSF fee once Hubble reverses the charge.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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