About Hubble Contacts

Published on: May 16, 2017

By avoiding steep industry markups that can cause you to pay way more than you should, Hubble Contacts promises to deliver high-quality daily contact lenses right to your door, at half the prices of the other guys.

In fact, the company allows all patients with a valid prescription to receive 12 pairs of lenses for free upon signing up for a subscription. Then, you'll pay about $1 per day after that.

To sign up for a Hubble account, you’ll only need to enter your left and right eye power, your doctor’s state and name (you can also search by address and business name), and your name and email address, and then check out. If you need an eye exam, they’ll also help you schedule a doctor’s visit in your area.

For many of us, contact lenses are an essential part of everyday life. In other words, our quality of life could be severely impacted if we didn’t have them. They’re also expensive and not always convenient to pick up, which is where Hubble Contacts claims to help.

Are they necessarily your best, or least expensive, option? Are there any considerations to keep in mind before signing up for a subscription? Find some answers here by reading about what we learned during our research.

Looking For More About Hubble’s Contacts Lenses?

The Hubble website tells us their lenses are manufactured using state-of-the-art injection molding by Taipei-based St. Shine Optical Co., from a “high-grade methafilcon-A hydrogel material with 55% water content, UV protection, and a thin edge.”

We’re told they have been approved by the FDA for sale in the US for more than 14 years and are “designed for easy insertion, all-day comfort, and crystal clear vision.” Through an independent University of Houston College of Optometry double-masked study, they were even verified to be as comfortable and sharp and popular U.S. brands.

Powers range from -0.50 to -12.00, and +0.5 to +6.00, with a base curve of 8.6 and a diameter of 14.2.

As noted earlier, all Hubble Contacts orders require a valid prescription from a doctor, including:

  • Your name
  • Prescription expiration date
  • Prescriber's name
  • Power, base curve, manufacturer, diameter, and contact lens material

Important note: Hubble’s contact lenses are only designed for individuals with no or mild astigmatism (less than -1.00 cylinder). If you have a more significant diagnosis, the company’s site indicates they’re planning to offer toric lenses (those specially designed for astigmatism) soon.

Finally, while they currently only sell daily lenses, Hubble tells us that they’re also investigating bi-weekly and monthly lenses, although they’ll need to meet the same safety and comfort standards as their dailies.

For more detailed specifications, we’d strongly recommend reading through Hubble’s Wearers Guide.

Exactly what price will you pay?

How Much Does Hubble Contacts Cost & Are They Covered by Insurance?

Even with Hubble’ initial free offer, keep in mind that you’ll still pay $3 S&H, which will take about 5-10 business days to arrive in a 100% recyclable box. The service is currently only available to residents of the United States, certain U.S. territories, and U.S. Military locations.

14 days after your initial two-week free trial, you’ll pay $30 per month, plus $3 S&H, for 30 pairs of lenses. You can change how frequently you receive shipments and Hubble will always reach out to you before contacting your doctor to re-verify your prescription.

The contats provider doesn’t deal directly with insurance providers, although you can use your emailed receipt to apply for reimbursement through your carrier. You can pay using your FSA or HAS account, as long as it’s associated with a major credit card.

All orders come with a 30-refund policy, but this only applies to those where the outer shipping box remains unopened. If your prescription changes, you can ship your old strength back and they’ll re-send the correct pair.

If you have questions, Hubble’s support department can be reached at 844-334-1640 or help@hubblecontacts.com

What Can We Learn From Hubble Contacts Customer Reviews?

StarterNoise found Hubble’s sign up process super simple and the shipping much faster than it would have taken to get an appointment with their doctor, place the order, and drive to pick them up. Not to mention the much lower price.

Their first impression was that the lenses were incredibly comfortable. Although they found them a little difficult to take out, resulting in some red, irritated eyes for a couple of minutes afterward.

Similarly, Bre Payton at The Federalist writes that her Hubble Contacts were very soft and flexible, didn’t cause dry eye, and were very competitively priced. “The guys over at Hubble should really be paying me to be their spokesperson, because I have yet to shut up about them,” she concluded.

A handful of readers also left their firsthand feedback on a Reddit thread. As might be expected, some noted they were comfortable and didn’t feel the lenses at all, while another noted they weren’t as comfortable as their current Acuvue lenses.

One doctor chimed in noting that, in their experience, lenses that use the same methafilcon A material (55% water) and feature a DK value of 18 as Hubble’s lenses “are not very popular.”

From a company perspective, Hubble Contacts was co-founded in May 2016 by Ben Cogan and Jesse Horwitz.

Ben earned his degree in Philosophy from Princeton and previously worked as a Senior Customer Insights Associate for Harry’s Grooming and an Associate at The Boston Consulting Group. Jesse graduated from Harvard Law School and held positions as Founder of Gadfly Capital and Investment Analyst at Columbia Investment Management Company.

Vision Path Inc. (aka Hubble Contacts) wasn’t rated with the Better Business Bureau as of 5/16/17, although they did have four closed complaints. Only one of these provided details, which referenced difficulty obtaining proof of purchase.

Hubble vs. LensDirect, 1800Contacts, & Lens.com

Type the phrase “discount 1-day contact lenses" into any search engine, and you'll be met with hundreds of relevant results, including national brands like Acuvue from big hitters like 1800contacts, Lens.com, and LensDirect, to name just a few.

Many of these companies claim to offer 70% (or more) off name brand contact lenses, but how do their prices compare to Hubble? Here’s a quick sampling of some of the prices we encountered at the time of our research:

Company Lens Model Price/Quantity Details
Hubble Contacts 1-Day Contact Lenses $30, 60 lenses Methafilcon-A, 55% water content
LensDirect 1 Day Acuvue Moist 30 Pack $30.58, 30 lenses 42% etafilcon A, 58% water content
Lens.com 1 Day Acuvue TruEye $54.94, 90 lenses 54% narafilcon A, 46% water content
1800Contacts 1-Day Acuvue Define $94, 90 lenses Etafilcon A, 58% water content

According to Everyday Health, 90 percent of contact lens wearers use soft options, the same as Hubble. And while daily disposable lenses might offer the lowest maintenance, they also tend to cost more, but they might be ideal for those with allergies.

Pro tip: All About Vision emphasizes that, while daily disposables might cost more than their longer-term brethren, this could be offset by the money saved on care products.

The American Optometric Association also notes that daily disposable contact lenses can work great for those with active lifestyles and often involve a very short adaptation period, but they’re not available for all vision problems and may not offer the same level of crispness as longer-wear models.

The best way to decide? Talk with your doctor who can recommend options based on your specific diagnosis, needs, and preferences.

Our Final Thoughts About Hubble Contacts

As we can see from the table above, the cost of Hubble’s lenses comes in right at $1 per day, which is about half the cost of a similar daily from Acuvue through LensDirect and 1800Contacts.

Coming in a little closer, Lens.com’s 1 Day Acuvue TruEye was priced at about $1.22 per day, while the Acuvue Oasys 1-Day with Hydraluxe was slightly higher at $1.45 per day.

Bottom line? It seems that Hubble has found itself a niche in the marketplace by manufacturing their own high-quality contact lenses and shipping them directly, thereby providing prices that are anywhere from 20 to 50 percent less expensive.

In addition, the company appears to have mostly positive—although somewhat limited—online feedback from customers.

Perhaps the only downside is that, like any other contact lens retailer, you can’t return your Hubble Contacts if they don’t match your preferences. However, all new subscriptions come with a free two-week trial (less $3 S&H), which should be more than enough time to figure out if they work for you before receiving your next shipment.

Did Hubble’s contacts help you see better at a lower price, or did they not meet your needs? Whatever happened, tell us all about it by writing a review below.

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736 Consumer Reviews for Hubble Contacts

Average Consumer Rating: 4.3
Rating Snapshot:
5 star: 511 4 star: 109 3 star: 15 2 star: 22 1 star:  79
Bottom Line: 85% would recommend it to a friend
Showing 1-11 of 736
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  • 3 out 3 people found this review helpful

    Eye infection

    I have been wearing contacts for roughly 15 years. As we all know it is quite an expensive upkeep. I tried Hubble Contacts about 6 months ago to cut down on the expense. They were comfortable and felt great at first. In the last month or two, my eyes have been really irritated. I went to the eye doctor today and discovered I have an eye infection. I’ve never had an eye infection in all of my 15 years of wearing contacts. The first thing my doctor said to me after discovering this was “Please tell me you’re not using Hubble contacts." I won’t be purchasing those anymore.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Very happy

    • Mill Creek, WA,
    • Feb 15, 2018
    • Verified Reviewer

    I’ve had Hubble for a while now and really enjoy the service. It’s not too expensive and having them shipped to me each month is super convenient. They feel great in my eyes and not having to remember to pick up contact solution and cases constantly is great.

    Bottom Line: Yes, I would recommend this to a friend

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  • Hubble Contacts great service

    Hubble Contacts is a great place to order contacts. They are either delivered on time or early. There has been no problems with their contacts since I started ordering over 7 months ago. I'd recommend their product to others!

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Wonderfully convenient!

    I've always needed daily contacts because of my dry eyes but was so tired of spending the money for my Acuvue Oasys Daily contacts. When I found out about Hubble and the first free box, I figured why not give it a shot, and I am SO glad I did. They appear on my doorstep two days before I run out and they even sent my box for next month early when I realized I was going to run out while on vacation.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Legit contacts

    I ordered and received the trials, 2 boxes for $3.00. I put them in and they were the correct prescription, and felt awesome. I’ve ordered the trial for my son in Austin, Texas.

    Go for it, it’s legit!

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Nice contact overall

    • Tulsa, OK,
    • Feb 13, 2018
    • Verified Reviewer

    These contacts are good. I like the convenience of the contacts arriving at your door each month, and the website is user-friendly. My eyes are a little the dry side, and sometimes I experience dryness with the contacts, but it's easily fixable with some eye drops. Overall I recommend these contacts.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 3 people found this review helpful

    Never refunded me for contacts returned and received

    I signed up for a free trial of Hubble Contacts for my son in September. We received the contacts, and after trying them for a few days, my son concluded that they were not as comfortable as his previous brand, so we made the decision not to reorder. However, a couple of weeks later I received another box of contacts in the mail.

    I held onto the box for a couple of weeks as I obviously needed to contact Hubble to find out why they resent me contacts when I never requested them. It was the crazy beginning of school time, and I delayed a little in contacting Hubble.

    A couple of weeks later I received another box. At this point I immediately contacted Hubble. I was told that I was signed up for a monthly program (that I NEVER signed up for). After multiple emails I discovered that the only way to cancel was to call - another barrier in making this process simple for customers.

    I then called and canceled and was told I could just return the unopened boxes to sender and would be refunded. I promptly did this in October. I then sent multiple emails trying to get an update on my refund, which never posted to my account.

    It’s February, and I still don’t have the refund and have tried to contact Hubble by email, Facebook, and phone. During my last call I found out the contacts only arrived on the 18th of January and since this is more than 30 days from when I received them, my refund has been declined. I was being transferred to a supervisor and got cut off. No call back even though they asked for my number.

    It’s not my problem that USPS took months to return the package, nor that Hubble chose to send me contacts I never requested. I just want my refund, but so far have just lost hours of my life and gained an enormous amount of frustration.

    Bottom Line: No, I would not recommend this to a friend

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  • Simple and easy to order

    Hubble contacts are exactly as advertised - daily contacts which are simple to order and keep ordering. I like that you can change the intervals between orders, for example, if you use them mostly while traveling. The experience has been a lot more straightforward than ordering daily contacts from anyplace else. Try them out!

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 4 people found this review helpful

    Bad company!

    • Montreal, Quebec, Canada,
    • Feb 11, 2018
    • Verified Reviewer

    It is a scam!

    I saw the ad with the promotion of trying one box of their contact lenses for free. They ask for your credit card, to pay for delivery. I never got them.

    After 10 months I am getting a message from Hubble that my card was declined. I did not get it, because I did not order anything. Getting in my profile I realize that they subscribed me (without my permission) to their contact lenses delivery, which I never received for the whole 10 months! But money was taken away because you cannot delete your credit card!

    The phone that they put in the customer service support - NOT WORKING.

    They do NOT ANSWER emails!

    Now the only way to escape is to cancel my credit card!

    Bottom Line: No, I would not recommend this to a friend

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  • Fast and easy

    I used to always run out of contacts, and have to wait 2 or 3 weeks to get them, and always for so much money! I'm glad I don't have to wait anymore or even think about when they are coming!

    Bottom Line: Yes, I would recommend this to a friend

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  • I thought...

    • New York, NY,
    • Feb 11, 2018
    • Verified Reviewer

    I was not a daily user, but the more I used Hubble, the more I liked it. Packaging is good, and easy to open. Price could be lowered although. I think $25 is reasonable, not $33.00. All in all, I would recommend.

    Bottom Line: Yes, I would recommend this to a friend

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