Austin B.
UtahMember since January 2023

Reviews (1)


    • Jan 22, 2023
    • Verified Reviewer

    Hubble Contacts

    Still can’t cancel

    • Length of Use: 6–12 months
    Overall Experience:

    Have attempted to cancel multiple times and I now have BOXES of contacts that I can’t use and no way to cancel. SCAM. If this will get the company to cancel my subscription please cancel my account.

    Pros and Cons:

    • No “pros” were specified in this review
    • Website
    • Customer service
    • Price
    • Ease to context

    Bottom Line: No, I would not recommend this to a friend

    • Jan 23, 2023

      Company Response from Hubble Contacts

      Hi Austin,

      Thanks for providing us with detailed feedback about our service. We always aim to deliver a positive experience for all our customers, and we are disappointed when we fall short. We are so sorry to hear that you have had some trouble cancelling your subscription. Customers can now cancel their subscriptions by calling, emailing, or chatting with us. We recently launched a new function that allows our customers to cancel their subscriptions via their Customer Portal.

      We do love to assist you further so I reached out privately so we can discuss your account details from there.

      We are looking forward to hearing back from you.

      Best,

      Cristy


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