Piping Rock

Piping Rock

Overall Rating

2.8

299 Customer Reviews

Summary

Piping Rock is a NY-based supplement brand that offers good deals on health and wellness products on its e-commerce site. However, a large number of customers report shipping issues.

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Customer Reviews

2.8 Stars out of 299 Reviews
5 Star:38% 4 Star:5% 3 Star:2% 2 Star:7% 1 Star:46%
44% Recommend This Brand
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Posted on Dec 3, 2018

More than happy with my order

By Gary N., Tennessee, Verified Reviewer

I made a large purchase on Black Friday and received my order in 5 days with free shipping. Everything ordered arrived intact and well packed. My wife and I have ordered products previously with no problems from Piping Rock. Comparing quality and prices, we decided to give them a big order on Black Friday.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Nov 30, 2018

I do not recommend buying here!

By Anatoly P., Russia, Verified Reviewer

Everything was fine before my next order. The package is not delivered. Three months have passed since the order. The company refuses to return the money. I do not recommend buying here!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Nov 30, 2018

Total customer satisfaction

By Madrid S., Chicago, IL, Verified Reviewer

I have been purchasing Piping Rock's 100% MCT Oil, 64 oz size for over a year now and have found this product, and the services offered by Piping Rock, to be excellent.

Product: I have had no issues consuming/using this product. I have had to experiment with serving size, tapering up, down, especially in the beginning, as my body adjusted to introducing MCT oil into my diet.

Company: Occasionally, the product I purchase has become unavailable...so I've had to put my name on a Waiting List. The company has promptly contacted me to let me know when their product was available. At the prices they offer, I generally purchase two bottles to safeguard against un-availability.

I have had nothing but a good experience with Piping Rock.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Nov 29, 2018

Awful

By Ed M., Berlin, Germany, Verified Reviewer

Not to be recommended. Seems to be more than just nonsense. They don't even know how to declare their own products for/at customs. Just crap they're selling. Save your money and get some real fruit and veggies!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Nov 28, 2018

Custom charges on orders.

By Katie V., England, Verified Reviewer

I ordered goods from what I believed to be a company based in England as it was advertised as Piping Rock UK (which it is not), it has a union jack on the web page to make it look even more like you are trading with a British firm. In my order arriving, I was left a card from the Post Office stating I needed to pay an extra £14.83 for customs charges and handling fee from the Post Office. I had paid a shipping charge on my order so did not expect to pay anything else. In emailing Piping Rock, they offered no defense for this deception. In checking feedback for this company, I found lots of complaints on this issue. I will not be re-ordering from them, and I would not recommend them.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Nov 24, 2018

Horrible oils

By S D., Sydney, Australia , Verified Reviewer

I did receive my oils but they were of no use. They had such a horrible smell although they should've had a lovely scent.

They were supposed to originate from America but came from Germany, so who knows who sent them.

A waste of money. Don't go near them.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Nov 24, 2018

Everything Okay

By Suz G., Italy, Verified Reviewer

Products are okay, fast shipping, good handling, very good prices!

I suggest to buy low quantity of products per each order, to avoid problems with Customs of your country.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 17, 2018

Piping Rock is a fraud

By Carlos M., Mexico, Verified Reviewer

This is the worst company I ever tried to make a deal with. They charged my credit card for the total amount in July 2018 and I have been looking forward to and waiting for the order to arrive, and after five emails (complaining about the delay) and receiving alway the self-generated answer:

"Thank you for reaching out to us regarding your purchase, we are glad that you have chosen our products to explore your daily dietary supplements.

I understand that you would like to know the status of Order ID: F77G11M8. I will look into this for you.

As per our records, your order has reached your country August 3, 2018, at 12:54 PM MEXICO AEREO, MX and it is currently awaiting customs clearance."

Finally, they send me an email telling me that the product is coming back to their warehouse and that I have to wait for another 6 or 8 weeks for them to reimburse me the 80% of my money (company policy).

It is a scam, don't fall for it.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Nov 15, 2018

Like this company

By Jackie G., Dallas, TX, Verified Reviewer

I ordered a small invoice of products from their crazy deals list.

The first order was returned for some reason. I got a hold of the customer service line and they re-shipped within 3-4 business days.

Some products were missing, and one of the oils had a broken seal.

Once again I called customer service, they answered on the second ring, and they sent out an invoice for missing items.

I have not had a problem with getting in touch with them and everyone is very friendly and helpful.

The products are good - sister company is Natures Truth, which is sold in CVS. The bottle that broke was Cinnamon and it smelled heavenly!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 12, 2018

Excellent service and prices

By Carey N., Maine, Verified Reviewer

I recently searched for better prices on organic tart cherry juice and found Piping Rock to have the best price. Therefore, I decided to give their company a try. As a result, I have been pleasantly surprised at the quality of their product and fast shipping. As a result, I made another order and will continue to try additional products. Great value and service!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 5, 2018

Con and rip-off

By JC S., New Zealand, Verified Reviewer

Piping Rock is nothing but a scam.

They don't track deliveries and will take your money (offering no refunds). My item was "lost in shipping." A bald-faced lie.

I am pretty sure that they only sell placebos instead of any actual products they promise.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted
Showing 122-132 of 299

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