Katie V.
EnglandMember since November 2018

Reviews (1)


    • Nov 28, 2018
    • Verified Reviewer

    Piping Rock

    Custom charges on orders.

    Overall Experience:

    I ordered goods from what I believed to be a company based in England as it was advertised as Piping Rock UK (which it is not), it has a union jack on the web page to make it look even more like you are trading with a British firm. In my order arriving, I was left a card from the Post Office stating I needed to pay an extra £14.83 for customs charges and handling fee from the Post Office. I had paid a shipping charge on my order so did not expect to pay anything else. In emailing Piping Rock, they offered no defense for this deception. In checking feedback for this company, I found lots of complaints on this issue. I will not be re-ordering from them, and I would not recommend them.

    Bottom Line: No, I would not recommend this to a friend

    12 people found it helpful

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