About Piping Rock

By providing the best quality vitamins, supplements, essential oils, and more, all at discount prices, Piping Rock claims to provide everything you need to live healthy at amazing values. On top of this, Piping Rock claims to have been in business for more than 40 years, and to understand the importance of being involved in each step of the manufacturing process.

But even considering their 4 decades and in business and low prices, are Piping Rock supplements worth the money? We did some digging around and here’s what we learned.

How PipingRock.com Works

According to the Piping Rock website, they offer some of the lowest prices in the industry by manufacturing their supplements in their own facility in Ronkonkoma, NY, shipping them right to your door, and then passing the savings on to you. The company also claims to hand select all of their ingredients, much of which are grown in their natural habitats, produced under strict quality control guidelines, and third-party tested in an FDA registered facility. As such, PipingRock.com claims to be “the ultimate one-stop-shop for health-conscious consumers.”

Like similar companies such as BioTrust, Life Extension, and New Vitality, Piping Rock Wide offers a wide variety of nutritional supplements such as Garcinia Cambogia, probiotics, testosterone boosters, raspberry ketones, green coffee bean extract, and much more, which can be located on their website by searching under supplement categories, brands, or blowout deals. In addition, local customers can also purchase Piping Rock supplements through their brick and mortar outlet, which is located adjacent to their manufacturing facility.

Piping Rock Pricing and Refund Policy

Because of the variety of supplements offered by Piping Rock, their prices can vary significantly. However, PipingRock.com offers free shipping on all orders over $40, while orders under this amount will be charged a $3.95 flat shipping fee.

In addition to Piping Rock’s purity, potency and safety guarantee, the manufacturer also provides a 1-year, 100% satisfaction guarantee on all their supplements. In order to initiate the process, you’ll need to contact customer service at 800-544-1925 and include a brief note explaining why you’re returning the product.

Note: While you can sign up for PipingRock.com’s email list and obtain discounts and promo codes, keep in mind that numerous coupons/promo codes are also available through third-party websites.

Should You Shop at PipingRock.com?

Now that you know more about Piping Rock and their supplements, should you spend your hard-earned money on them? Perhaps, but remember the following:

The Efficacy of Piping Rock Supplements

First, although Piping Rock claims to believe that “each and every person deserves to be healthy without sacrificing cost, convenience or quality,” keep in mind that not all of the company’s supplements have the same levels of clinical evidence showing their efficacy. In other words, some of their supplements (e.g. probiotics) have a great deal of support showing their effectiveness, while others (e.g. garcinia cambogia and raspberry ketones) have much less.

For a complete overview of what to look for when purchasing your next supplement, be sure to read through our Nutritional Supplements Buyer’s Guide.

Customer Reputation

While PipingRock.com only has a minimal amount of online customer reviews, the company appears to have a primarily positive online reputation, with the most common compliment referencing low prices. On the other hand, the most common complaints seem to revolve around slow shipping times (often 10-12 days before receiving) and unresponsive customer service (e.g. numerous emails without a response, etc.).

Bottom Line

Regardless of which supplement you’re looking to purchase, Piping Rock appears to have a solid reputation for very low prices and high-quality products. However, keep in mind that it may take longer to receive your products than some of the competition, and not all of their supplements have been proven to work.

Pros:

  • Claims to provide high quality, low price nutritional supplements.
  • One-year money back guarantee on all supplements.
  • No autoship program, which could quickly rack up unwanted charges.

Cons:

  • Varying levels of clinical support showing the efficacy of their supplements.
  • Most common customer complaints reference slow shipping times and unresponsive customer service.

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Read 247 Piping Rock Customer Reviews and Complaints

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Average Consumer Rating: 2.8
Rating Snapshot:
5 star: 94 4 star: 11 3 star: 5 2 star: 18 1 star:  119
Bottom Line: 43% would recommend it to a friend
Showing 1-11 of 247
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  • Love this company

    • Lucas, KS,
    • Jul 13, 2019
    • Verified Reviewer

    I got several items from Piping Rock in good shipping time and excellent price. I love all the products. I definitely will order again.

    Lots of discounts was what attracted me. While searching, I found many items at a very great price. It has saved me from needing to pay high prices at city health food stores.

    I purchase many supplements and these seem to be just as good. Thank you.

    Bottom Line: Yes, I would recommend this to a friend

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  • Scam

    • Saudi Arabia,
    • Jul 10, 2019
    • Verified Reviewer

    They claim they shipped my order to Saudi, nut no reference number to follow up on the shipment. Then they claimed there is a problem with my address. Then they claimed the shipment has been shipped back to PipingRock! When I ask for a refund they said shipment has to arrive first to their warehouse, which does not happen! No shipment, no money back!

    Bottom Line: No, I would not recommend this to a friend

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  • Good service

    • Germany,
    • Jul 10, 2019
    • Verified Reviewer

    I have ordered six times and the transactions were without any problems, with one exception, when Customs had declared the order as a medicine product, which is not allowed to import to an EU-country. I had to send back and I got the refund in the shortest time.

    According to this experience, I will order in the future too.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Cautious but so far so good.

    • Wommbye, Queensland, Australia,
    • Jun 25, 2019
    • Verified Reviewer

    I have had many shipments from Piping Rock and so far have had no problems until today. Some shipments have been slow to arrive and others quite quick. They have arrived from various different countries around the world - which might explain delivery times.

    I have had one bottle in my latest order that is substandard, but that may be a simple fix. So far the products do what they say they do and I have several questions about them - but so far so good. Time will tell.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 3 people found this review helpful

    Poor customer service to loyal customer

    • Florida,
    • Jun 25, 2019
    • Verified Reviewer

    I was a loyal customer of Piping Rock for about 5 years. Their products were satisfactory, however, recently they shipped my order to the incorrect address. I requested they either refund my money or reship the order to the correct address. They told me they have the tracking information and that the product was delivered. They subsequently stated they would not refund my money or resend the product to the correct address. The tracking information was completely irrelevant as they sent the product to an incorrect address. I will never purchase another product from Piping Rock.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Great products, great price!

    • Chicago, IL,
    • Jun 24, 2019
    • Verified Reviewer

    I order a LOT of products from Piping Rock. They offer a huge variety of supplements and skin care products, their prices can't be beat, the quality is good, and my orders ship quickly! Once, one of the products leaked en route, and Piping Rock immediately shipped a replacement for free. I was impressed that I got to speak to a live customer service representative without first having to go through a lengthy automated system.

    Honestly, I can't recommend Piping Rock enough! They often have sales (BOGO free or 50% off), so keep an eye out for those!

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Disgusted and RIPPED OFF

    • Cumbria, England,
    • Jun 20, 2019
    • Verified Reviewer

    Absolutely disgusted! When making an order from here they charge you shipping fees but do not make you aware of having to pay additional customs charges on delivery. My charges cam to 50% of the total order price so in actual fact the products cost more than if I'd purchased them elsewhere. So if you think you are making a saving, think again. Stay clear!

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Discrepancy notice unanswered!

    • Fremantle, Western Australia, Australia,
    • Jun 18, 2019
    • Verified Reviewer

    I've just received my second delivery from Piping Rock with discrepancies, and product (2 cocoa butter leaked all over the packaging) leakage in the delivery! I've immediately notified them via email explaining the missing items, leakage. To my surprise, I have not received a response, naturally, I resent the exact same message and is still remains unanswered!

    Utterly disappointed with Piping Rock's customer service...I will not be continuing my business with them.

    Bottom Line: No, I would not recommend this to a friend

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  • Customer service

    • New York,
    • Jun 4, 2019
    • Verified Reviewer

    Worst customer service I have ever had. Ordered three products that were part of the BOGO and they did not send it that way, and they claim that once the order is packaged they cannot fix it. They said they cannot shipment the free ones separately so there was nothing they could do!

    Bottom Line: No, I would not recommend this to a friend

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  • SCAM

    • Belgium,
    • May 31, 2019
    • Verified Reviewer

    My order arrived today but 2 products are missing! Also had to pay 27,27 Euro to customs! So I paid a lot of money to receive half what I ordered!

    SCAM, FRAUDULENT. SCAM.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    This is my second order.

    • Miami, FL,
    • May 21, 2019
    • Verified Reviewer

    This is my second order, so far I am satisfied! I actually ordered two units, so I won't run out of it. In other words, I have no complaints!

    There is not much more I can say about it.

    Bottom Line: Yes, I would recommend this to a friend

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Showing 1-11 of 247

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