About Piping Rock

By providing the best quality vitamins, supplements, essential oils, and more, all at discount prices, Piping Rock claims to provide everything you need to live healthy at amazing values. On top of this, Piping Rock claims to have been in business for more than 40 years, and to understand the importance of being involved in each step of the manufacturing process.

But even considering their 4 decades and in business and low prices, are Piping Rock supplements worth the money? We did some digging around and here’s what we learned.

How PipingRock.com Works

According to the Piping Rock website, they offer some of the lowest prices in the industry by manufacturing their supplements in their own facility in Ronkonkoma, NY, shipping them right to your door, and then passing the savings on to you. The company also claims to hand select all of their ingredients, much of which are grown in their natural habitats, produced under strict quality control guidelines, and third-party tested in an FDA registered facility. As such, PipingRock.com claims to be “the ultimate one-stop-shop for health-conscious consumers.”

Like similar companies such as BioTrust, Life Extension, and New Vitality, Piping Rock Wide offers a wide variety of nutritional supplements such as Garcinia Cambogia, probiotics, testosterone boosters, raspberry ketones, green coffee bean extract, and much more, which can be located on their website by searching under supplement categories, brands, or blowout deals. In addition, local customers can also purchase Piping Rock supplements through their brick and mortar outlet, which is located adjacent to their manufacturing facility.

Piping Rock Pricing & Refund Policy

Because of the variety of supplements offered by Piping Rock, their prices can vary significantly. However, PipingRock.com offers free shipping on all orders over $40, while orders under this amount will be charged a $3.95 flat shipping fee.

In addition to Piping Rock’s purity, potency and safety guarantee, the manufacturer also provides a 1-year, 100% satisfaction guarantee on all their supplements. In order to initiate the process, you’ll need to contact customer service at 800-544-1925 and include a brief note explaining why you’re returning the product.

Note: While you can sign up for PipingRock.com’s email list and obtain discounts and promo codes, keep in mind that numerous coupons/promo codes are also available through third-party websites.

Should You Shop at PipingRock.com?

Now that you know more about Piping Rock and their supplements, should you spend your hard-earned money on them? Perhaps, but remember the following:

The Efficacy of Piping Rock Supplements

First, although Piping Rock claims to believe that “each and every person deserves to be healthy without sacrificing cost, convenience or quality,” keep in mind that not all of the company’s supplements have the same levels of clinical evidence showing their efficacy. In other words, some of their supplements (e.g. probiotics) have a great deal of support showing their effectiveness, while others (e.g. garcinia cambogia and raspberry ketones) have much less.

For a complete overview of what to look for when purchasing your next supplement, be sure to read through HighYa’s Nutritional Supplements Buyer’s Guide.

Customer Reputation

While PipingRock.com only has a minimal amount of online customer reviews, the company appears to have a primarily positive online reputation, with the most common compliment referencing low prices. On the other hand, the most common complaints seem to revolve around slow shipping times (often 10-12 days before receiving) and unresponsive customer service (e.g. numerous emails without a response, etc.).

Bottom line

Regardless of which supplement you’re looking to purchase, Piping Rock appears to have a solid reputation for very low prices and high quality products. However, keep in mind that it may take longer to receive your products than some of the competition, and not all of their supplements have been proven to work.

Pros:

  • Claims to provide high quality, low price nutritional supplements.
  • One-year money back guarantee on all supplements.
  • No autoship program, which could quickly rack up unwanted charges.

Cons:

  • Varying levels of clinical support showing the efficacy of their supplements.
  • Most common customer complaints reference slow shipping times and unresponsive customer service.

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148 Consumer Reviews for Piping Rock

Average Consumer Rating: 2.9
Rating Snapshot:
5 star: 62 4 star: 6 3 star: 3 2 star: 13 1 star:  64
Bottom Line: 46% would recommend it to a friend
Showing 1-11 of 148
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  • 2 out 2 people found this review helpful

    Scam

    I made two international orders, none of them arrived. I contacted the company on two occasions. They gave me untraceable shipping guides and letting me know they have no way to keep tracking info once in the destination country, how convenient. Now I know there is no use in trying to get my money back. I've read so many reviews, from international clients like me, who are making the same claim. Buyer beware.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 7 people found this review helpful

    Postage charges

    I ordered odorless garlic and vitamin D3 costing £18.66, plus £5.23 shipping. When my order arrived, it came with a fee to pay of £11.64 for a customs charge. I didn’t pay, of course, and it is on its way back to America.

    I complained and was told it was my fault, and I should have read the small print. Also, I won’t be getting a full refund, which I’m not really bothered about, I just want people to know.

    And please, read the small print because if anything bad happens, it’s your fault.

    I would leave a minus rating if I could. Rip-off merchants!

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Very happy with this company

    • North Carolina,
    • Apr 28, 2018
    • Verified Reviewer

    I order around six times a year, and I have been completely happy with everything I have purchased. Shipping is always fast, and customer service is great. I have ordered from them for several years now and will continue to keep ordering from them.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 5 people found this review helpful

    Disgusting customer service

    • Brisbane, Australia,
    • Apr 25, 2018
    • Verified Reviewer

    Absolutely positively poor and truly disgraceful. Three emails and two live chats asking where my products where that were ordered back on the 25th of February 2018, and I only received a reply on the 6th of April 2018 saying nothing much other than that it has arrived in Australia.

    They gave me DHL Global as the shipping company, but apparently, this company changed their name ages ago, so wouldn't they know this? The new shipping company said that they should have sent you a tracking number, well Piping Rock never has. It is now the 19th of April and no products have been delivered, I have sent another email today requesting a tracking number, but I don't hold much hope.

    I stress to everyone who reads this in Australia, please DO NOT order from Piping Rock, seems to be just scam artists.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Got oil and oil caps.

    I am happy with my first order. I will see how it works on me and put a progressive report on. The delivery was in acceptable time.

    Free air post was great. We have trouble getting hemp oil in this country so hoping for the best.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 3 people found this review helpful

    Bad packaging

    • England,
    • Apr 20, 2018
    • Verified Reviewer

    Price and delivery were somewhat ok, but one of the three packets had a leak of the product; namely, the foil seal had a slight damage which allowed a small portion of the liquid product to leak into the bag it was enclosed in. The plastic bottle had a loose cap on top of it, and it amazes me to the point where I asked myself, "How can a foil seal be damaged if the cap was still on?" I can only assume the foil was damaged prior to the cap being screwed on.

    The loss of liquid was so small it didn't bother me, but the thought of possible contamination did cause me to wonder how the product was dealt with prior to postage to a customer. In that respect, I shall contact Piping Rock Health Products to get their opinion on this matter. The item being: 6683, Pure Magnesium Oil (3 Pack) 3 x 8 fl oz (237 mL) Spray Bottle.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 3 people found this review helpful

    Candy advertised as healthy

    • Middlesex, England,
    • Apr 20, 2018
    • Verified Reviewer

    Nasty stuff. We ordered a bag of "dried mangoes" and what we got was SUGARED mangoes artificially colored fluorescent orange despite being listed on the website as simply "dried mango." BS. Dried mango is mangoes dried out. Not mangoes soaked in E numbers, colorants, and sugar. The description for the product deliberately misleads; "candy from nature" can be misunderstood to be FRUIT from nature since fruit is sweet already, not fruit taken from nature, then treated with chemicals, artificial colorants and sugared until it has literally become man-made candy. That ain't "candy from nature." Zero stars.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 5 people found this review helpful

    Buy one get one free, that's false under their nuts

    I bought from this company for years but that won't ever happen again. They had deluxe nuts, unsalted mix for buy one get one free and now they won't make the free bag good. I paid a high price by getting one bag from them. I am very unhappy with this company and will not be going to buy from them again. Good-bye to PipingRock.com. False advertisement.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 4 people found this review helpful

    Order

    I ordered three lysine lip balms on 3/30/18 and they arrived to me on 4/6/18. Considering I’m in a totally different country, I’m so happy at how quick the delivery was and will definitely be ordering again.

    Bottom Line: Yes, I would recommend this to a friend

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  • 6 out 7 people found this review helpful

    Customer service

    • Loveland, CO,
    • Apr 7, 2018
    • Verified Reviewer

    I have ordered from here several times and was always happy with the product, good prices, everything always packaged well, and good delivery time. With my last order, I had issues on some pricing during my ordering process, so I contacted customer service before processing the order. What a huge mistake. They have absolutely horrible customer service. I will not order again.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 4 people found this review helpful

    They have been great!

    • Minneapolis, MN,
    • Apr 5, 2018
    • Verified Reviewer

    Why the name? So, I had to check them out. Best prices overall, big time! I checked the top five on the web three or so years ago, and none could match even close. On the first order, the vinegar broke and froze in bubble wrap, but they were quick to replace, and I am pleased with cheery gals in customer service. On the second order, I thought an item was missing, my bad, and they sent out another at no charge, but then I found the first one. I will tell them about this order and get back to you on the response. God bless.

    Bottom Line: Yes, I would recommend this to a friend

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Showing 1-11 of 148

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