About Piping Rock

By providing the best quality vitamins, supplements, essential oils, and more, all at discount prices, Piping Rock claims to provide everything you need to live healthy at amazing values. On top of this, Piping Rock claims to have been in business for more than 40 years, and to understand the importance of being involved in each step of the manufacturing process.

But even considering their 4 decades and in business and low prices, are Piping Rock supplements worth the money? We did some digging around and here’s what we learned.

How PipingRock.com Works

According to the Piping Rock website, they offer some of the lowest prices in the industry by manufacturing their supplements in their own facility in Ronkonkoma, NY, shipping them right to your door, and then passing the savings on to you. The company also claims to hand select all of their ingredients, much of which are grown in their natural habitats, produced under strict quality control guidelines, and third-party tested in an FDA registered facility. As such, PipingRock.com claims to be “the ultimate one-stop-shop for health-conscious consumers.”

Like similar companies such as BioTrust, Life Extension, and New Vitality, Piping Rock Wide offers a wide variety of nutritional supplements such as Garcinia Cambogia, probiotics, testosterone boosters, raspberry ketones, green coffee bean extract, and much more, which can be located on their website by searching under supplement categories, brands, or blowout deals. In addition, local customers can also purchase Piping Rock supplements through their brick and mortar outlet, which is located adjacent to their manufacturing facility.

Piping Rock Pricing & Refund Policy

Because of the variety of supplements offered by Piping Rock, their prices can vary significantly. However, PipingRock.com offers free shipping on all orders over $40, while orders under this amount will be charged a $3.95 flat shipping fee.

In addition to Piping Rock’s purity, potency and safety guarantee, the manufacturer also provides a 1-year, 100% satisfaction guarantee on all their supplements. In order to initiate the process, you’ll need to contact customer service at 800-544-1925 and include a brief note explaining why you’re returning the product.

Note: While you can sign up for PipingRock.com’s email list and obtain discounts and promo codes, keep in mind that numerous coupons/promo codes are also available through third-party websites.

Should You Shop at PipingRock.com?

Now that you know more about Piping Rock and their supplements, should you spend your hard-earned money on them? Perhaps, but remember the following:

The Efficacy of Piping Rock Supplements

First, although Piping Rock claims to believe that “each and every person deserves to be healthy without sacrificing cost, convenience or quality,” keep in mind that not all of the company’s supplements have the same levels of clinical evidence showing their efficacy. In other words, some of their supplements (e.g. probiotics) have a great deal of support showing their effectiveness, while others (e.g. garcinia cambogia and raspberry ketones) have much less.

For a complete overview of what to look for when purchasing your next supplement, be sure to read through HighYa’s Nutritional Supplements Buyer’s Guide.

Customer Reputation

While PipingRock.com only has a minimal amount of online customer reviews, the company appears to have a primarily positive online reputation, with the most common compliment referencing low prices. On the other hand, the most common complaints seem to revolve around slow shipping times (often 10-12 days before receiving) and unresponsive customer service (e.g. numerous emails without a response, etc.).

Bottom line

Regardless of which supplement you’re looking to purchase, Piping Rock appears to have a solid reputation for very low prices and high quality products. However, keep in mind that it may take longer to receive your products than some of the competition, and not all of their supplements have been proven to work.

Pros:

  • Claims to provide high quality, low price nutritional supplements.
  • One-year money back guarantee on all supplements.
  • No autoship program, which could quickly rack up unwanted charges.

Cons:

  • Varying levels of clinical support showing the efficacy of their supplements.
  • Most common customer complaints reference slow shipping times and unresponsive customer service.

Sign Up for HighYa Newsletter

Sign up for HighYa newsletter and get our best content delivered in your inbox as well as 3 free eBooks to help you save money and shop smarter. Enter your email below to get started!

123 Consumer Reviews for Piping Rock

Average Consumer Rating: 3.1
Rating Snapshot:
5 star: 57 4 star: 5 3 star: 3 2 star: 11 1 star:  47
Bottom Line: 51% would recommend it to a friend
Showing 1-11 of 123
Sort reviews by:

  • 0 out 1 people found this review helpful

    Scam

    • New York City, NY,
    • Jan 9, 2018
    • Verified Reviewer

    I wanted to purchase a supplement but decided to wait until I researched it a minute. Unfortunately, while nothing was ordered or shipped, money was taken from my account even before I declined. I contacted their customer service to no avail. Good thing it was a gift card. Be careful guys!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 5 out 6 people found this review helpful

    They do not reply to your emails

    • Barcelona, Spain,
    • Dec 27, 2017
    • Verified Reviewer

    I had a problem with them. I bought some vitamins last month and they sent me the confirmation email saying they already shipped the order, but I have not received anything. I sent them a lot of emails asking about my order and they NEVER REPLY. Unexisting customer care.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 0 out 2 people found this review helpful

    Avoid!

    I have been using B-12 vitamins and folic acid and selenium for a while and they are helping me a lot in my wellbeing (because I've been milk allergic all my life without knowing it, so I needed it big time). Then I bought the Piping Rock vitamins and I started feeling worse after 3-4 weeks, but I never connected it with the Piping Rock vitamins, I thought it was something else.

    After two months, I ordered my second shipment. After 2-3 more weeks, I was in really bad condition and then I suspected it could be the Piping Rock vitamins. I bought another brand and had an IMMEDIATE reaction! And now after two weeks, I have been feeling better every day now.

    There is NO doubt, it's a scam big time! Avoid! I hate myself that before I realized it, I ordered my third shipment for about $80 plus taxes.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 2 out 3 people found this review helpful

    Love these guys!

    I’m so happy I discovered this company! Their pricing is very reasonable and quality is good. I take several supplements and am really pleased with the results!

    I’m taking Tart Cherry, apple cider vinegar, turmeric, Ginkgo biloba, and Vision Caps. I’m ordering a diuretic and multivitamin today.

    Shipping is fast and inexpensive.

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 1 out 2 people found this review helpful

    Poor quality essential oils and ended up with high customs and import tax

    • London, United Kingdom,
    • Dec 4, 2017
    • Verified Reviewer

    I'm so very disappointed with all the products from this company. I was so excited to come across a company which offered a variety of pure essential oils for a competitive price. However, despite paying shipping fees to Piping Rock, I was imposed with a £12.65 tax and handling fee, which is 60% of the cost of the products itself.

    So £30 later (I could've got them cheaper from Amazon), when I finally started using these oils for diffusing, I was more than disappointed at the quality. They don't mix with water (most pure essential oils will mix easily), the aroma is next to nil once out of the bottle, and they lack the quality you'd see in any other average brand of essential oils. No replies to my messages either so pathetic customer services.

    If you order and pay in a local currency and pay a high shipping cost, you certainly don't expect to be whacked with a high tax bill! The whole experience has been a joke frankly and £30 gone to waste. Keep away from Piping Rock!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 1 out 1 people found this review helpful

    Shipping and customs cost, many bad reviews

    I really wish I had looked online at reviews for this company. There are many unhappy UK customers, it seems because the company vastly underestimates extra customs and handling fees for shipping.

    On an order of 29 pounds, extra handling and shipping fees of 24 pounds were applied. I could not afford this so lost my money. I would not advise anyone to use this company for UK orders. The company ignored my many emails until I raised the issue with PayPal. Absolutely disgusted.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 1 out 2 people found this review helpful

    I never saw anything mentioning a 60% of price custom fee?!

    • United Kingdom,
    • Nov 27, 2017
    • Verified Reviewer

    Apologies for the rant, but hopefully this helps someone reading this.

    Astonishingly poor customer service, still no response to multiple messages which I have confirmation of their receipt, after enquiring where the items where. I received a slip in the post that the items require over £11 as a customs fee (nearly 60% of the price of the items in discussion!?) before they could be released. I could hardly believe it would be for these particular items. This made the items more expensive than other competitors at that time, such as Amazon, who can deliver items very next day.

    An utterly frustrating, expensive, and an inconvenient waste of time. Do yourself a great big favor and pay the extra few quid, or you too could end up paying even more money and waiting a LONG time with this so called company.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 1 out 3 people found this review helpful

    Right on time

    I made an order online, bought one for myself and one for a friend. We got free shipping and our order was to take 8-10 days free, but even free, I ordered on Tuesday and received it on the following Monday with no hassle. And if the supplement helps, there will be 2 happy customers here. We took the first dose, and are waiting for the effects in a couple days. Can’t wait.

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 3 out 5 people found this review helpful

    Piping Rock are a mock!

    • Luton, England,
    • Nov 13, 2017
    • Verified Reviewer

    As an international buyer, I thought I would try this company, who claimed to be reasonable. I made an order amounting to £95.00. Via checkout, I was given the option of three courier services, and I paid that.

    Imagine on the delivery day, the same courier company says another cost had to be paid of £36.00 before I can take the parcel. I decline. Total regrets by now. However, I contact Piping Rock to be told that I will not get my money back.

    Absolutely awful company. Thank god my purchase was made via PayPal with buyer's protection. My advice to others is to choose a more reputable company. Clearly not this one!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 3 out 5 people found this review helpful

    Unprofessional customer service, no expiration or manufacturing date on them

    • California,
    • Oct 30, 2017
    • Verified Reviewer

    I ordered from Piping Rock CEYLON CINNAMON POWDER. I called them to see how and where can I see the expiration date. They said it gets expired after 2-3 years. I ask them where I can see the manufacturing date and they didn't have that too. I tried to explain to the lady on the phone how do I know if its expired or not? And she said our product is fresh.

    And about the return, they don't cover the shipping fee. Unprofessional customer service, and no manufacturing or expiration date on the item!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 4 out 4 people found this review helpful

    Customer courtesy/product guarantee

    In the past, I have bought hundreds of dollars of product from Piping Rock but not anymore. I recently called their 800 number to voice a complaint about moth contamination in some of the health seed products (four sealed bags) I had purchased. The person answering the phone on the other end of the line comes sounded like a criminal interrogator verses a representative of the company wanting to help. My main concern was to inform not to gain monies or product. Too many businesses these days have hired people that are not qualified or have no concern about their customers.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


Showing 1-11 of 123

Write a Review for Piping Rock!

Share your experience to help others shop smarter & discover great products.

Write a Review