Wish.com

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Wish.com

Overall Rating

1.9

1005 Customer Reviews

Summary

Wish.com is a factory-to-consumer shopping platform that promises to help you score deals on electronics, apparel, and more.

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Customer Reviews

1.9 Stars out of 1005 Reviews
5 Star:13% 4 Star:6% 3 Star:4% 2 Star:5% 1 Star:70%
24% Recommend This Company
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Posted on Nov 26, 2018

Wish are crap

By Philip D., United Kingdom, Verified Reviewer

I ordered an item from Wish and when it arrived it was totally not as described, so when I complained it seemed I was flagged as having excess refunds! I complained about an item I ordered 8 months ago again because it was totally not as described! If you do order anything, PLEASE do check description carefully as they are very misleading. I will never order again! Customer service is automated - I sent four emails explaining my problem and nothing was resolved, all automated replies! Crap service!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 17 People Have Voted

Posted on Nov 22, 2018

Still waiting for my item

By Shivani K., New Zealand , Verified Reviewer

I have been waiting for my item for over a month now and whenever I contact them about it, they keep extending the delivery date.

When I asked for a refund and they refused to give me a refund. Now they have only refunded me half of what I paid.

At this point, I don't think I will be receiving my item nor will I be getting my entire money back. These guys are a bunch of thieves and liars. The representatives are so rude and useless as well.

I would not recommend Wish to anyone.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Nov 22, 2018

Wish.com is a scam

By CiCi R., Spring Park, MN, Verified Reviewer

Horrendous experience and no refund! I don’t want a refund any longer. I want a class action lawsuit to shut them down from scamming thousands upon thousands of people.

I paid express shipping, products came months later and were impossible to track despite their supposed “tracking” system which never really tells you where your product is.

Jeans arrived first. They were way too tight despite the fact I ordered sizes up to make sure they fit. They were horrible quality, smelled like chemicals and all four buttonholes to close the jeans were completely sewn shut!

Well, at least they were “sort of” what I ordered. The gray camouflage fur winter coat I ordered arrived as a completely different jacket. I’m a small but ordered a large to be sure. The coat that came was black (not gray camouflage) with a small hood (pic showed a huge hood), the material was thin and not warm, nothing to close the jacket.

There was one string to tie it on one side, none on the other, and the worst, the sleeves came just past my elbow although the rest of the coat was plenty big! The picture showed the sleeves past the model's wrist onto her hand.

Customer service was NON existent. The only way was through their chat. When they finally responded via email where you click on a web link, I could read the response once to never open again since they “closed” the case refusing refund as they had contacted the seller and I got my product!

Horrendous scam site all around.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 16 People Have Voted

Posted on Nov 20, 2018

Geek at Wish.com is a SCAM

By Juj Y., California, Verified Reviewer

I ordered several items from this site and half of them did not arrive at all. The other half that did were so cheaply made I had to throw them away as useless. They don't have a customer service department to complain to. They have an automated chat site that does not help at all. Now I'm stuck with their bad products and no way to request refunds from them.

These people are a SCAM. Do not shop here!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 15 People Have Voted

Posted on Nov 20, 2018

Scam artist

By Marcus P., Decatur, AL, Verified Reviewer

I have ordered several items from Wish. All from USA arrive on time, all from China never come. They say to wait 30 more days then only give back Wish cash, but after this time you can't file with PayPal. They probably get at least 250,000 people like this per day worldwide to invest their money for 30 days, keep the profit, then send a refund.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Nov 19, 2018

They stole my money

By Vidhya N., Chicago, IL, Verified Reviewer

I ordered almost 15 items at one go for $25 on September 9th. They gave me the delivery date as October 16th to October 26th for all the items. Each day I will get a notification asking "have you received the item?" When we click no, they will extend the delivery date and this goes on, but delivery will never happen.

Now the important part - when I try to contact customer service and ask for a refund, I'm getting a message saying "We are sorry, unfortunately, the refund window is closed on November 17th." What the heck. That means my money is gone and my item is also gone. Such a disgusting shopping website. Never do shopping with this website.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Nov 19, 2018

Super duper SCAM.

By Super M., Los Angeles, CA, Verified Reviewer

Two items I ordered weren't correct, so I sent them pics and I got a refund for them. And then I never received one of my orders, and I'm pretty sure they knew I wouldn't get it. They flagged my account when I tried to ask for a refund for it and said the only way to get in good standing was to buy more?! And they don't have real human customer service. Lol, bye. I've learned my lesson, DON'T DO IT.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Nov 18, 2018

Worst customer service

By James S., Knutsford, England, Verified Reviewer

Half the time you don't get the product. When you do, it's cheap tat. The customer service is unbelievably bad.

Good prices but not worth the stress of dealing with their unfair policies and useless staff.

Unfortunately, I had to give it one star, however, it really should be zero.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Nov 18, 2018

I think I have been scammed

By Samukelisiwe N., Free State, South Africa, Verified Reviewer

I ordered a lot of products in June this year; they were supposed to arrive from August to September. I have been told to wait 30 days and still nothing. I haven't received my orders. When I contact the help support, it keeps on asking the same questions and giving vague answers. I do not know what to do now.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Nov 17, 2018

Poor, poor site

By Lorraine L., Lethbridge, Alberta, Canada, Verified Reviewer

I have ordered a number of items and only received about 20% of them, really bad, don’t bother.

I have no issues with deliveries with other companies.

The items I did get are cheap and nasty.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Nov 17, 2018

Some sellers are shady, but not all.

By Nicole S., Nanaimo, British Columbia, Canada, Verified Reviewer

I have received plenty of good products from Wish, BUT there ARE "scammers" who sell on Wish. For instance, one seller I bought something from said that they shipped it, gave me a "tracking number," and it never came. The "tracking number" was not real, it had far too many alphabetical characters in it (I work for Canada Post), and when I went back to check out the seller, I noticed all the non-positive reviews from buyers had been removed from the main product page that I had tried to purchase. The negative reviews are still there if you click on the reviews tab but they have been removed from conspicuous view. My advice, look at reviews, and just be conscientious when purchasing.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 9 People Have Voted
Showing 243-253 of 1005

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