HomeLight

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HomeLight

Overall Rating

4.7

712 Customer Reviews

Summary

HomeLight is a service that uses a data-based approach to find the best real estate agents for both home buyers and sellers.

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Customer Reviews

4.7 Stars out of 712 Reviews
5 Star:90% 4 Star:3% 3 Star:0% 2 Star:0% 1 Star:5%
94% Recommend This Company
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Posted on Dec 19, 2018

Fantastic experience!

By Charlee S., Galloway, OH, Verified Reviewer

We were first-time home buyers and we really didn't even know where to start. I went online and did a search for how to find a buyer's realtor and HomeLight came up in the results. I put in my information and HomeLight sent me an email immediately putting me in touch with Jessica, who would become our agent. She and her team were really wonderful. They were knowledgeable in the specific area where we were looking to purchase. It was surprisingly really, really fun! Within a month we bought the home and were signing the closing papers on our dream home!

Thank you, HomeLight, for sending Jessica to us! We would have never found her if HomeLight hadn't referred her to us.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 15, 2018

Love HomeLight. Sell it fast.

By Lena S., Michigan, Verified Reviewer

I love HomeLight. They put me in contact with the best realtor in my area who called me and lived nearby. She knew my neighborhood and the price point to get my house sold in three weeks at asking price. It was an extremely easy process, and I have been recommending it to friends.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 15, 2018

Great experience, highly recommend HomeLight

By Jeffrey B., Arizona, Verified Reviewer

HomeLight was great in connecting us with the top realtors in our area. They were very professional and personable on the phone and in person. Within five minutes we had been contacted by three realtors. Our realtor, Alicia Girard, was on the ball for the entire process, start to finish and was very knowledgeable about our area. When things went sideways on the sale, twice, she was there for us and clearly explained all of our options.

Everyone in the process always did what they said they were going to do. The follow through was great.

I would highly recommend HomeLight and Lisa Alicia Girard to anyone looking to buy or sell a home.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 15, 2018

Great service

By Emily H., Carlisle, PA, Verified Reviewer

Testimonial for purchasing of home:

The realtor that we were put in touch with through the HomeLight services was incredible! The realty team we were matched with was very familiar to the area we were moving to, and since we were not this was great. We got in touch with the realty team and met with them within days to determine our needs and wants in purchasing a home. This HomeLight service was very quick and definitely matched us with the best realty team that we could have imagined.

Thanks, HomeLight.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 14, 2018

HomeLight service

By Bonnie W., Boynton Beach, FL, Verified Reviewer

HomeLight was a very simple, and effective service. We were able to quickly be matched with several local agents that meet our needs, and we're thrilled to find an agent that would have been difficult to find on our own. I will definitely use HomeLight in the future and recommend the service to others.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 14, 2018

Thanks to HomeLight, I got the best realtor ever

By Gillian M., Pittsburg, CA, Verified Reviewer

HomeLight was KEY in setting into motion the sale of my house. When I visited their site to look for a realtor, a good number of agents appeared. To my delight, HomeLight provided data on things like how many houses a realtor had sold, or what the time-to-sell was for an agent. It was fantastic because I got to narrow down the number of potential agents based on what I was more interested in. That was very helpful. In addition, a HomeLight representative followed up on my search and helped me get in touch with people. The total gift was that, because of HomeLight, I found the perfect agent (Laura Nelson). Wow. Thanks, HomeLight!

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 13, 2018

Finding the perfect realtor

By Cleve H., Gonzales, LA, Verified Reviewer

As I took the initial steps to sell my home, I turned to HomeLight to identify the right realtor. In so much as I had never sold a home before I truly needed assistance in getting just the right realtor. HomeLight quickly identified three quality realtors. Each one made a personal visit and each one would have been a great choice. They were all well prepared and professional. Ultimately I selected one and achieved a quick sale of my home with all the support I could ask for through the entire process.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 12, 2018

HomeLight experience

By John M., Stockton, CA, Verified Reviewer

I first contacted HomeLight in the middle of October 2018. I had just seen their TV commercial, and I was planning to sell my house. I didn't have all the details of the sale worked out, and I needed the help of a realtor to understand my options.

I had less than successful experiences with realtors in the past, and I wanted to make sure that this time would be different.

The initial sign-up process with HomeLight was simple and quick. They didn't ask for too much information, and I got a response right away.

The next day I was contacted by a number of realtors and the hardest part of my effort was to choose one from at least 3 highly qualified and enthusiastic prospects. I also got a follow-up from HomeLight asking me if I wanted additional assistance.

I'm happy to say that the realtor I chose (from the list sent by HomeLight) was the right choice. With his help, we were able to sell out home quickly and for a fair price.

I will be using HomeLight again in the future.

Based on my experience, I fully recommend HomeLight.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 12, 2018

Would recommend

By Austin C., Phoenix, AZ, Verified Reviewer

As first time home buyers, my wife and I weren't really sure where to start in finding an agent to help us through the process. We decided to give HomeLight a try in hopes of making the process a little easier on ourselves. We couldn't be happier with the outcome. It was fast and easy. Within days we had talked to multiple agents and decided who we were going to be going with. I'd recommend HomeLight to anyone in need of suggestions for a real estate agent.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 10, 2018

Real estate broker referral

By Al M., Garden City, MI, Verified Reviewer

This service is a waste of time; once you sign up and they send you a list of agents, they will bug you with calls, texts to NO END! When I did decide to start interviewing agents for the sale of my house and contacted HomeLight agent Christoper Patterson with questions ( both email and voicemail), he did not even have the courtesy to respond! Do not waste your time with these people. I selected an agent and did not need their assistance. I would give negative stars if possible.

Bottom Line: No, I would not recommend this to a friend

Company Response from HomeLight, Inc.

Dec 10, 2018

Hey Al,

Thank you for taking the time to leave us a review. I am so sorry of the experience that you have had. This is not what HomeLight is about. We have passed this feedback to the appropriate managers. We would love to have you give us another try and pair you up with new matches. Please reach out to support@homelight.com and reach out to Ashlee. She is more than happy to get things corrected.

Helpful Review? 5 People Have Voted

Posted on Dec 2, 2018

Satisfaction not guaranteed

By Alfred B., Barre, VT, Verified Reviewer

On the 10th of November 2018, I filled out the contact form on HomeLight.com. I received a "Congrats! You qualify for our Concierge Service" reply stating I would be contacted shortly. I received an email at 8:07 PM and was told I would get "a quick call to see if there's any other relevant information." The email also stated "Note that these calls with agents may be recorded for quality assurance."

I replied to the email with full details and the following: "I do not answer phone calls for numbers I do not recognize. I would prefer contact via this email address. Information passed and the exchanges will then be "documented" for my records."

I received a reply to that exchange: "Thank you for reaching out to HomeLight's support team. We have received your e-mail and our team will be in touch with you shortly."

As I type this it is 3:57 PM on the 29th of November 2018, I have received no call or email.

Within 24 hours of first filling out the HomeLight.com contact form (which included my email address), my spam folder exploded with junk email averaging 10-15 a day now where I was getting 10-15 a week. Your call.

Bottom Line: No, I would not recommend this to a friend

Company Response from HomeLight, Inc.

Dec 4, 2018

Hey Mary,

Thank you for taking the time to leave us a review. I am so sorry of the experience that you have had. We will go ahead and remove you from any further correspondences. Hope you have a great day!

Helpful Review? 5 People Have Voted
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