Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on May 26, 2018

Glad I called!

By Donna L., Chester, MD, Verified Reviewer

I have been so worried about how I was going to pay my bills. I researched and called a few other relief companies. None got back to me as fast as Freedom Debt Relief, and they helped me come to a payment I can actually make! So happy I found Freedom Debt Relief!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

We appreciate your positive review Donna! We strive to provide excellent service to all clients while settling all accounts in a timely manner. Thank you for choosing Freedom Debt Relief to assist you!

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Posted on May 25, 2018

Wonderful service

By Rhoponza T., Alexandria, LA, Verified Reviewer

My experience with Freedom Relief was very positive. The staff was very helpful and sensitive to my needs. They made it their responsibility to ease my concern, regarding my credit rating and the effects it may have in the future. I will definitely recommend this program to friends and family.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

We appreciate your feedback Rhoponza, and we are so happy to hear that you have had such a positive experience. We can only hope this continues for you through graduation of your debt relief program!

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 25, 2018

Recommend Freedom Debt Relief

By Marilyn D., Florida, Verified Reviewer

I am only in the program a short time. So far, everything has gone well. The people at Freedom Debt Relief are very nice and helpful in getting everything done that was needed so far. I would recommend this program to everyone.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for your great review Marilyn! Our team of highly trained client advocates is always eager to assist, and I am pleased to hear that you have received the utmost customer service.

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 25, 2018

No worry

By Armando R., Texas, Verified Reviewer

I had too many bills pulling up, interest going up and I could no longer make the payments. Freedom helped me and explained everything to me in detail. Thank you freedom and all the staff, I appreciate all your time and commitment.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for your kind review Armando! We are glad you enrolled when you did and chose us to assist you settling your debt!

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 24, 2018

A new client

By Deborah T. A., Manville VA, Verified Reviewer

As a new client, FDR has given me a sense of future freedom. I feel like FDR will accomplish what I could not do on my own. They have already made me feel like part of their family and trust they have my back. I chose a reputable company like FDR and NLT to work with my personal accounts and negotiate a settlement with each one with NLT to support me and defend me in case one or more seek legal representation.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for your excellent review Deborah! We have a highly trained team to not only resolve your debts but we still walk you through each step of this journey!

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 23, 2018

Best move ever

By Roy Michael M., Santa Fe, NM, Verified Reviewer

After struggling to keep up with numerous credit card payments and past lines of credit, we decided to get free of all the frustration. Freedom Debt Relief has so many positive reviews that we thought we’d give it a go. We are NOT disappointed! These guys are amazing, and we felt so relieved once everything got set up. We highly, highly recommend that you take control of your debt before your debt takes control of you!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

First, I would like to thank you for your outstanding review Roy! We look forward to continuing to assist you in becoming debt free. We value each and every individual client and we're glad your experience is reflective of this.

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 23, 2018

Review summary

By Linda C., Bakersfield, CA, Verified Reviewer

We feel somewhat better now that most of our credit card debt will be reduced and paid off in a few years, but we are still getting calls and some have told us that they will not settle with a debt resolution company. So we still worry, but hope that it will all work out for the best.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

We're looking forward to your success in the program Linda . If you're having concerns about the creditors enrolled, we would be happy to review this information with you. We do work with all creditors and collection agencies! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 23, 2018

FDR experience

By Kathryn H., La Quinta, CA, Verified Reviewer

They provided much relief for my financial stress. Danielle was extremely empathetic and helpful. She listened to what I was saying and explained all my questions for clarity. FDR did everything to make the process go smoothly.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

We're so glad to hear we were able to provide some stress relief along with your debt relief Kathryn! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 23, 2018

Debt

By Cheryl W., Winter Park, FL, Verified Reviewer

I found the representative very helpful in solving my debt issue, and I feel very comfortable that now I'll have freedom of debt in the near future. I highly recommend using this company they are like no others, no hidden fees, they truly care about your situation and want to help in any way possible. And the best part is they handle everything and you accomplish your goal, debt free!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for the wonderful review Cheryl! We appreciate your referrals to friends and family who may need our assistance! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 23, 2018

Peace of mind

By Casey G., Maryland, Verified Reviewer

Very pleased to have someone negotiate with creditors on my behalf. And have a much lower monthly payment, compared to the minimum payment we were making with our credit card debt. Extremely pleased. Freedom Debt Relief is the real deal.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

We really appreciate your positive feedback Casey! We're very pleased you chose us as your debt relief solution! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 21, 2018

Glad I joined

By Jeanne T M., Ashland, VA, Verified Reviewer

I am still too new to this to have much to say, but it looks like this program is going to work for me. As far as I can tell now, I'm glad I made the decision to go with Freedom Debt Relief. I have had so many medical expenses that caused me to fall behind in my ability to keep up with required bill payments. Not wanting to fall too far behind, I made the decision to get help. I'm already glad I did.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 22, 2018

We're also very glad that you made the decision to go with Freedom Debt Relief as your debt solution! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 19, 2018

Start up and overall service

By Ervin Carraway, Florida, Verified Reviewer

I have to say that once we received the correct associate, our service has been A+++. Being in a lot of debt is very stressful, I have to say that after I spoke with Vanessa Martin, it felt like a massive weight was removed. I'm paying my debts, but at a price I can afford. She answered questions I thought of and many I didn't. So grateful!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 22, 2018

We're so pleased to hear you have had an excellent experience, beginning back in enrollment! We look forward to the remainder of your program being equally great! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 19, 2018

Following instructions

By Kathy L Mischka, Wisconsin, Verified Reviewer

I am making my payments and waiting patiently for negotiations on my debt to begin. Freedom Debt Relief has been very positive and encouraging and now I just have to wait for results. If they can do what they said they can do, this will be a tremendous help and will get me back on track. As a retired person on a fixed income who has always paid my bills and worked hard my whole life, this has been a difficult situation for me. Freedom Debt Relief will help me have a better future.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 22, 2018

We are confident in your success with the program Kathy, and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 18, 2018

Problem solved

By Juan A Santana, San Antonio, TX, Verified Reviewer

They are awesome. I got myself into a pickle, and they made it so easy to fix my financial problem. They listen, understand your goals, and they do all the planning to help you get back on track. Thanks, I would highly recommend their services.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 22, 2018

Thank you for your great feedback! We understand that many of our clients come to us when they find themselves in an unfortunate situation, and we are glad to be able to help them improve their overall circumstance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 18, 2018

Great service

By Scott Allen, Corona, CA, Verified Reviewer

Great service, very professional staff. It took very minimal time to set up the account, and customer service is awesome. My case worker is very attentive. I am very glad I went with this program. I would recommend anyone that's got their self-overextended to go with this.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 22, 2018

Thank you for your wonderful review Scott! We strive to make the program as easy as possible for our clients and we appreciate your referrals to friends and family who may be in need of our assistance! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 16, 2018

Happy, for the most part

By Jean, Kiester, MN, Verified Reviewer

I am very happy with the customer service that I have received. I did not feel pressured to join. I was provided with answers when I asked questions.

The one thing that I am less than pleased about is the costs associated with the service. I feel that a banking charge of $9.95 per month is outrageous in this day of free banking. I would prefer to have my dedicated account at my own bank, and that is not an option. I feel that is a little unprofessional and it seems just a little unethical. That fee on top of the fee that is added to the service itself on top of the attorney fee is a little high. I suppose it is considered cheap considering the interest I could be paying had I not joined.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 17, 2018

Thank you for your great review Jean! We are glad that you have had a great experience and we are confident that the settlements we negotiate for you will offset any of the costs incurred by the bank your dedicated account is with! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 13, 2018

Helpful and reassuring

By Christine Story, Ridge, NY, Verified Reviewer

I worked with Jon W. and I was extremely nervous and anxious about starting a debt program. Jon was patient and kind. He walked me through every step of the process. When he asked about how I got where I am today financially, I was actually nervous because I thought he would judge me. He was very reassuring and professional. I would highly recommend Jon and Freedom.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

We're thrilled to receive your excellent review Christine! We're even happier to hear about the wonderful experience you've had with Jon! We look forward to being your debt solution! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 12, 2018

Get out of debt

By Melissa, Wisconsin, Verified Reviewer

They helped my husband and I get out of debt, so this is very much appreciated. Stoney and I couldn't be happier that we are going through a company like these guys.

We have alot more money in our pocket and we can get money in our bank account which is nice, and we can get clothes for our son and have enough food in the house.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

Thank you for the positive review and feedback Melissa! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 11, 2018

Excellent service

By Julia E Land, McCalla, AL, Verified Reviewer

The service I have received has been extremely helpful to me in resolving my debt issues and providing peace of mind that I will be debt free in the foreseeable future. Up until now, I’ve felt like I have been treading water, but Freedom Debt Relief has set me on a path to debt forgiveness that will be realized before I’m 90 years old!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

That's great to hear Julia! We cannot wait for you to reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 10, 2018

Good so far

By William E. Carroll, Fairfield, CA, Verified Reviewer

I don't know enough to make any comment, but I like what I see so far. I think it will take six months before any real progress is made. I will have more to say once I see the program at work. I like dealing with Adam, he was very helpful. I still need to add some account numbers, which I will do tomorrow. It's not easy to come up with all the information you ask for, but as soon as I do, I will let you know.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

We look forward to your success and satisfaction with the program William! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 8, 2018

So far, so good

By Veronica Miller, Groton, NY, Verified Reviewer

I am financially struggling to make ends meet, so I did a search for a company who would help me. I came upon Freedom Debt Relief and I spoke with someone named Mike and he was patient with me and did most of the work in starting me up with this program. I am excited but am still waiting to see if this will really work and if my creditors will be taken care of. It's almost too good to be true. So far, I have no complaints, and I am looking forward to working with Freedom Debt Relief and seeing my debts come down.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

We are so happy to receive your review Veronica! We are confident in our ability to assist you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 8, 2018

A new hope

By John Garza Jr., Los Angeles, CA, Verified Reviewer

I had just gone through a divorce and lost my mother when I saw that I was getting into debt. I was struggling but getting nowhere. Freedom Debt Relief gave me hope and a new start.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

Thank you for choosing us to assist you on your journey to becoming debt free John! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on May 7, 2018

Excellent

By David Hepler, Virginia, Verified Reviewer

So far it has been a very pleasant experience. The representative Heather O'Connell has been an absolutely wonderful person to deal with. She has taken the time to explain everything in detail and where we could understand the process. I would recommend this to my friends and family.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

We appreciate your 5-star review David! We're so glad to hear Heather has provided you with an excellent experience! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on May 7, 2018

The Freedom experience

By Diane A. Gruber, Kenosha, WI, Verified Reviewer

I was really nervous when I first spoke with Mark at Freedom Debt Relief. He was very understanding and helpful. So far everyone I have spoken with is friendly and quick to respond. I have tried to do everything that I have been asked to do, and things are going smoothly. I have only been with the program for about a month at the most. The company is professional, and so are the people I have spoken with.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

Thank you for your great review, specifically about Mark, Diane! We strive to ensure all of our clients share an excellent experience! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 7, 2018

Good so far

By Sally Faubion, California, Verified Reviewer

I haven't had that much interaction from Freedom Debt Relief since I initiated the process. I was told to expect calls from my creditors, which has occurred. I told Bank of American to stop harassing me as I am with Freedom Debt Relief which I tried to tell one of the people who called me, and give them the number I was advised to give them, but they refused to take the phone number. However, since then I haven't had any more phone calls, which were occurring 5-6 times a day.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

Thank you for providing a great review and some program feedback for us Sally! Don't hesitate to contact us if you need assistance with your account or creditors. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on May 7, 2018

New to company

By Marla Cheney, Tonawanda, NY, Verified Reviewer

The process to begin the process was painless. I am new to the company. I am not an employee but a client. The company is easy to work with. Employees are pleasant. They work with you and make everything work to your advantage. They also give everything online and mail everything snail mail, so you have copies of everything you sign.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

Thank you for your excellent review Marla! We strive to make the program as easy as possible for our clients and we are glad to hear you have had a great experience! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 6, 2018

There is light

By Virginia Sepulveda, El Paso, TX, Verified Reviewer

I lost my job after 26 years and I found myself in a hole. Freedom Financial popped up on my Facebook feed and I felt as if my darkness was becoming more bright. The process was fast and the representative was kind. Thank you for turning the light on again!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 7, 2018

We're so glad that you found us during your hardship Virginia. We look forward to assisting you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

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