FixMeStick Reviews

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
FixMeStick

Overall Rating

4.3

697 Customer Reviews

Summary

FixMeStick is a plug-and-play USB device that is intended to remove viruses from your computer and optimize it for speed. See How customers are reviewing this product.

Write a Review

Customer Reviews

4.3 Stars out of 697 Reviews
5 Star:70% 4 Star:11% 3 Star:3% 2 Star:4% 1 Star:10%
84% Recommend This Product
Start your review of FixMeStick:
Sort Reviews By
This company is actively collecting reviews from its customers. All reviews submitted are subject to moderation and approval to ensure they meet our Review Guidelines.

Posted on Nov 20, 2018

Helpful

By Stan C., Cincinnati, OH, Verified Reviewer

I received the FixMeSticks and after reading the information and plugging it in...and letting the stick do its thing, my old unit seems to be running better.

So I have to say that this product has worked as advertised.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 19, 2018

Not a big deal

By Brian G., Spiro, OK, Verified Reviewer

No real change in anything. The other program they recommended actually caused some grief...erased all the password cookies and keeps coming on to do a check. It is very distracting.

I would not recommend this product to another, considering I had a better experience with an off the shelf product.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Nov 19, 2018

Hi Brian,

Sorry to hear you did not love the FixMeStick. If you are having trouble with any of our partner products or with your computer after running FixMeStick, please send an email to support@fixmestick.com or reach out to the specific partner product's support to get that sorted out! We're more than happy to do whatever we can to make your experience the best possible.

Best,

Claire

Helpful Review? 1 Person Has Voted

Posted on Nov 19, 2018

Using the FixMeStick

By Richard P., Glendale, AZ, Verified Reviewer

This product is what they say it is. I placed it in my computer and let it do what it does. It found items that the bigger company products looked over. Those little problems that FixMeStick found where the main problems. Thank you for a product that worked the first time.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 19, 2018

Not impressed

By Jill H., Texas, Verified Reviewer

I purchased this product for about $70 and used it on my laptop. The scan stated that it took care of 9 issues, but it provided no information on what these were. Unfortunately, my computer is now running even slower than it was before loading the FixMeStick!

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Nov 19, 2018

Hi Jill,

Thanks for reaching out. If you'd like to take a look at your scan history, you can do so by logging into your FixMeStick Account here: https://app.fixmestick.com/account/login/.

If you're still having trouble with your computer, please send us an email at support@fixmestick.com and an agent would be happy to take a look for you!

Best,

Claire

Helpful Review? 2 People Have Voted

Posted on Nov 19, 2018

So far, not so good!

By Bob O., Sun City Center, FL, Verified Reviewer

After installing the FixMeStick and scanning my computer, it didn't find any viruses, and it said the overall health was good. Unfortunately, it must have messed up my virus protection program called Viper as now it has been turned off and I can't get it back up, so to say the least, I am not happy at all. I will try to reach the help/support group to see what is going on.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Nov 19, 2018

Hi Bob,

Sorry to hear you're not satisfied with the FixMeStick! It sounds like your computer was virus-free! For Vipre, please send us an email at support@fixmestick.com and we'd be more than happy to get that going for you again. I'll also let our engineers know that this happened so it doesn't happen again!

Best,

Claire

Helpful Review? 1 Person Has Voted

Posted on Nov 18, 2018

Very happy!

By Rose W., Arizona, Verified Reviewer

I really didn't know what to expect with the FixMeStick. It did take a few hours, but I have to say I'm happy with the results. It found Malware on my computer, which I was surprised. After everything was done, my computer is running faster, and I feel so much better knowing that the hidden problems are taking care of. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 18, 2018

FixMeStick

By Jerry B., Killeen, TX, Verified Reviewer

This is a truly exceptional product. I have been using it for a couple of years now, and have had no issues with viruses or other known internet problems. Keeping it up-to-date is flawless and automatic. I have one that is lifetime updates and a second one for three years. Tech support has been exceptional also. Thank you FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 18, 2018

Great product!

By Barbara Q., Stroudsburg, PA, Verified Reviewer

I have used FixMeStick on my desktop computer and laptop computer, and it worked fantastically. It took a few hours with the desktop since the hard drive is much larger, much shorter time with my laptop.

I recommend this product highly!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 17, 2018

Rip off!

By Jim H., San Diego, CA, Verified Reviewer

They charged my credit card three times after the initial purchase. I never authorized any additional charges. I had to block them with a credit card company. DO NOT give these people your credit card number!

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Nov 18, 2018

Hi Jim,

Please contact us at support@fixmestick.com and we will look into this for you.

Best,

Claire

Helpful Review? 1 Person Has Voted

Posted on Nov 17, 2018

Exceptional help

By Patricia B., Kenner, LA, Verified Reviewer

Technician Laura helped me to get my FixMeStick to connect to a MiniMac with an Asus monitor and a Logitech keyboard. With an Apple keyboard, I would not have had a problem, but this was a first! Now I am a happy customer. Try it!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 16, 2018

Success

By William H., Childersburg, AL, Verified Reviewer

My laptop was extremely slow. The Stick was used and the speed increased to an unexpectedly high level. Excellent product! I will recommend this device to anyone having a like problem!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 16, 2018

On my laptop - not what I had hoped for! On my PC, seems to run better.

By Janet C., San Antonio, TX, Verified Reviewer

Hard to give details...The laptop just has not been running well - it is slow (I defragged it and it was better), just takes forever to start up and get running!

I used the FixMeStick, came up with three viruses. I cleared them out but did not really see a change in how the laptop is running.

On my PC - it seems to be running better. Three viruses on this one too. So, it's all to "iffy" right now. I don't think I would recommend it at this time. It sure didn't seem to help the laptop.

I don't know why I was sent two. I would rather have paid for just one. I don't recall two being advertised on the HSN Show. I don't have six different items to use it on.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Nov 18, 2018

Hi Janet,

We are selling two FixMeSticks with three licenses on HSN right now! Please contact us at support@fixmestick.com, an agent would be happy to work with you to get your computer running properly!

Best,

Claire

Helpful Review? 1 Person Has Voted

Posted on Nov 15, 2018

Didn't help at all

By Jeff W., New Braunfels, TX, Verified Reviewer

I was hoping for more speed at startup and programs running on my computer. After running FixMeStick as per instructions, I saw no change what so ever. This is a real disappointment!

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Nov 18, 2018

Hi Jeff,

Sorry to hear you are disappointed! It's possible the reason your computer slowdown is due to something other than virus issues. Please email us at support@fixmestick.com, an agent would be more than happy to work with you to get your computer running faster!

Best,

Claire

Helpful Review? 1 Person Has Voted

Posted on Nov 13, 2018

Quarantine of 5 viruses

By Charlie B., Alliston, Ontario, Canada, Verified Reviewer

I ran the FixMeStick software initially using the information provided in the FixMeStick box and starting the USB stick as requested. Then using the USB stick, then running it in boot mode, which eventually worked just fine.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 12, 2018

Great tech support

By Janice E., North Miami Beach, FL, Verified Reviewer

I am a senior citizen and not really computer savvy, but I had a really good customer service technician. She was very knowledgeable, patient, and informative. She went all out to solve my problem with my FixMeStick. I know now that if I have any technical problems, I will receive good customer service. I highly recommend this product.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 11, 2018

FixMeStick

By Marilyn D., Workington, Cumbria, England, Verified Reviewer

This little stick is a must if your computer is running slow with the likes of malware/viruses, etc. My computer was running slow and freezing on scrolling for three or four seconds at a time. I used the FixMeStick and within an hour it had identified infections in my computer. One click of the "clean me" button and it was sorted. Now it's as good as new, running much faster, with no freezing of screen when scrolling. I'm so pleased with the FixMeStick that I would encourage anyone with slow running computers to give this a try, you will not be disappointed.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 8, 2018

FixMeStick is a great software

By Darryl J., Newark, NJ, Verified Reviewer

I purchase FixMeStick with my new computer. Straight out of the box I installed FixMeStick on the computer, and I could not believe it - FixMeStick had removed several viruses. I recommend this software; it works great, I'm very satisfied with this product. And also, technical support is great.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 6, 2018

First time user

By Garry T., Toronto, Ontario, Canada, Verified Reviewer

Great product, first time found four threats. I highly recommend it. Easy to use.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 3, 2018

My use of a FixMeStick

By Charles H., Flatwoods, KY, Verified Reviewer

My computer is extremely slow to respond. I even have to enter a command the second time to get a response. I ran a scan, which took about 7 hours, and when finished, it had deleted 7 bad files with a note saying there were viruses that should be removed. I am disappointed for I thought it was supposed to remove viruses. My computer is still acting the same. It ran the scan with several circles with numbers in them being scanned one at a time. Is that all it does? Or is there another way to run it? If not, it is nothing but a joke. I am using a Compaq computer with Windows 7 and entered the FixMeStick by selecting a computer and clicking.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Nov 5, 2018

Hi Charles,

Thanks for your comment. Sorry to hear the FixMeStick didn't solve the issue you are having on your computer. From what it sounds like, the FixMeStick found and removed seven viruses upon the first scan. If you're still experiencing virus-related issues, please don't hesitate to email us at support@fixmestick.com and we'll do everything we can to get your computer virus-free!

We look forward to hearing from you.

Best,

Claire

Helpful Review? 2 People Have Voted

Posted on Nov 1, 2018

New customer

By Charles M., Nova Scotia, Canada, Verified Reviewer

I bought the FixMeStick, came home, plugged it into my laptop, and kind of lost my way. I emailed and got an instant reply from Tia, she provided me with the correct instructions and was up and scanning within minutes. The scan was finished a few hours later and my computer was successfully cleaned and good to go. I will now use it on my desktop PC. A great product. I will recommend it to friends and family.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 1, 2018

Great tech support

By Marie T., Camden, SC, Verified Reviewer

I was having trouble with my FixMeStick. I sent an email for help as what to do. Ms. Richardson responded very quickly. She told me something to try. I tried and it didn't work on the first try. I sent her a reply that it didn't work. She responded again very quickly with something else to try. I am in my 70's so I am not very computer smart, but she stayed with me until we got things to work. I hope all of the support team is as helpful as Ms. Richardson was. Thanks in advance.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Oct 30, 2018

Make sure you get all the information prior to purchase

By Richard K., Sandy Hook, Manitoba, Canada, Verified Reviewer

I recently renewed my FixMeStick, but prior to renewing, I asked if I could use my current stick on my Mac. They assured me that they could convert my current stick to Mac. I renewed my stick and proceeded to use it on my PC first and then tried to use it on my Mac.

After several attempts without success, I got ahold of their support and was informed that this particular stick would only work with a PC. This was because I had used it on a PC first and now it wasn't able to be converted. So in order to use a FixMeStick on my Mac, I would have to purchase another stick.

Had I known this in the first place, I wouldn't have bothered to renew.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Oct 31, 2018

Hi Richard!

I'm sorry you had trouble with your FixMeStick. It's true that our FixMeSticks work on either PC or Mac, so you will not be able to use it on both computers. However, if you'd like to use your FixMeStick on your Mac from now on, we can convert your FixMeStick for you! Just contact our support at support@fixmestick.com and we'd be more than happy to help you!

Best,

Claire

Helpful Review? 1 Person Has Voted

Posted on Oct 29, 2018

Customer service

By Rex B., Breaux Bridge, LA, Verified Reviewer

See product's awesome customer service. Easy to get help, very professional...thanks.

The problem solved quickly, friendly personnel, very knowledgeable. Again, thanks. A highly recommended product and service...works very well.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 28, 2018

Best little bit of kit I have ever used

By George H., County Durham, United Kingdom, Verified Reviewer

I have had one of these for the last three years and use it on both my laptops, and although I have downloaded various antivirus software programs that have scanned my computer and told me that I had various virus on my computers and asked me to sign up for their product to remove them, my FixMeStick scanned my laptops and came up clean, showing that these companies are scamming you to buy their products.

I will never download any other software and will always use my FixMeStick to scan and clean my computers.

Best bit of kit I have ever bought and I will continue using it every month to scan my computers.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 26, 2018

The FixMeStick is a great product!

By Mike A., Snohomish, WA, Verified Reviewer

I purchased my FixMeStick from HSN a number of years ago and have had great results with its performance. I use it for both of my laptops about once a month just to be sure my devices are free of any virus or malware problems. The stick has cleaned up a number of problems on my devices. I recently used it on my Dell laptop and the stick shut down twice, so I contacted support at FixMeStick and had a chat with a very nice lady named Simone and she told me my stick had to be updated and I downloaded and installed the update, and my stick works just great. I think everyone should own one of these FixMeSticks. Again, I want to thank Simone for her help with my problem.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 26, 2018

Worked great

By James H., Indiana, Verified Reviewer

I have only used it on one computer so far, but it took a laptop I would not even use anymore because of slow boot time and constant errors, to a laptop I use again. It removed 5 viruses that my Avast software could not even find. So far, so good. The boot time is 3 minutes, the old time was 10 to 15 minutes. And zero errors after 10 hours of use. Before FixMeStick, with 10 hours of use it would get at least 2 an hour.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 25, 2018

Windows RT tablet

By Brian P., Pickering, Ontario, Canada, Verified Reviewer

I read great reviews on this device and was ready to purchase. I have a Windows RT 8.5" surface and a Lenova 10" tabley with windows 10. After I talked to their chat line, I discovered they do not support tablets. The chat person was great, and their response was fast and informative. Hopefully, in the future, they'll come out with a tablet version.

Bottom Line: Yes, I would recommend this to a friend

Showing 622-648 of 697

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.